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The Ritz-Carlton, Osaka

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Grand Front Osaka Mall

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Osaka

Frette Italian sheets, down comforters, minibar, in-room safe
Lounge
4 restaurants, breakfast, lunch, dinner served; French cuisine
Garden
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
The price is $553
includes taxes & fees
$503 per night
Jan 14 - Jan 15

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King bed (High Floor)

Superior Room, 1 King bed (High Floor) | Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 1 King bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 548 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King bed (High Floor)

Frette Italian sheets, down comforters, minibar, in-room safe

Junior Suite, 1 King bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Frette Italian linens
  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Frette Italian sheets, down comforters, minibar, in-room safe

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
  • 2508 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King bed

Junior Suite, 1 King bed | Frette Italian sheets, down comforters, minibar, in-room safe

Junior Suite, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Frette Italian linens
  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
  • 818 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View | Frette Italian sheets, down comforters, minibar, in-room safe

Suite, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
  • 828 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Room, 1 King bed

Superior Room, 1 King bed | Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin beds

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
  • 818 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 553 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (High Floor)

Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 2 Twin beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 462 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 553 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 2 Twin beds (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin beds (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds (Club Level)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
  • 818 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Queen Beds (High Floor)

Junior Suite, 2 Queen Beds (High Floor) | Frette Italian sheets, down comforters, minibar, in-room safe

Junior Suite, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Frette Italian linens
  • 689 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
  • 553 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed (Club Level)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
  • 818 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin beds

Superior Room, 2 Twin beds | Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 2 Twin beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001

What's nearby

  • Grand Front Osaka Mall - 9 min walk
  • Umeda Sky Building - 15 min walk
  • Dotonbori - 5 min drive
  • Osaka Castle - 6 min drive
  • Universal Studios Japan - 8 min drive

Getting around

  • Itami Airport (ITM) - 17 min drive
  • Kansai Intl. Airport (KIX) - 50 min drive
  • Kobe Airport (UKB) - 55 min drive
  • Osaka Station - 9 min walk
  • Shin-Fukushima Station - 9 min walk
  • Kitashinchi Station - 10 min walk
  • Nishi-Umieda Station - 5 min walk
  • Fukushima Station - 6 min walk
  • Umeda Station (Hanshin) - 8 min walk

Restaurants

  • ‪スプレンディード - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪屋上バー bee - ‬1 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪丸福珈琲店・ ハービスPLAZA店 - ‬2 min walk

About this property

The Ritz-Carlton, Osaka

At The Ritz-Carlton, Osaka, you'll be just a 5-minute drive from Dotonbori and Kyocera Dome Osaka. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and La Baie, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Nishi-Umieda Station is 5 minutes and Fukushima Station is 6 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 37 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 2100 per night)
    • Onsite valet parking (JPY 5400 per day)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 29
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Frette Italian sheets
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Baie - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.
Xiang Tao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Hanagatami - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Splendido - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
The Bar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 5500 for adults and JPY 2750 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 20 2025 to January 22 2025 (dates subject to change):
  • Fitness facilities
  • Spa

Children & extra beds

  • Rollaway beds are available for JPY 12650.0 per day

Parking

  • Self parking costs JPY 2100 per night
  • Valet parking costs JPY 5400 per day

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

Does The Ritz-Carlton, Osaka offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Osaka?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Osaka?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton, Osaka?
Yes. Self parking costs JPY 2100 per night. Valet parking costs JPY 5400 per day.
What are the check-in and check-out times at The Ritz-Carlton, Osaka?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Ritz-Carlton, Osaka and nearby?
The Ritz-Carlton, Osaka has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near The Ritz-Carlton, Osaka?
Yes, there are 4 onsite restaurants, featuring French cuisine.
What's the area around The Ritz-Carlton, Osaka like?
The Ritz-Carlton, Osaka is in Umeda, a short 5-minute walk from Nishi-Umieda Station and 9 minutes' walk from Grand Front Osaka Mall.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

I've been going there since they opened. I noticed their service is slow this time.
Naoko M, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Caleb, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eva, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

randy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Most amazing stay from the moment we were picked up at the airport. Would stay here any time
Jessica, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our short stay was impressive, starting with the staff service, the spacious room with a lot of amenities, the spectacular view of the city, and many choice restaurants.
Denice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top class hotel. Everything is top end. Staff are amazing and helpful. What you would expect from a Japanese 5* hotel.
Ken, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Thus hotel has 4 superb restaurant(Japanese, French, Chinese and Italian). Also, lobby lounge afternoon tea is great option for relax. It has small spa but clean and hot spring level water! Best and professional staff, especially at lobby lounge!
Sang Hoon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel. A classic
Christopher, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
rupinder, 2-night trip
Verified Expedia guest review

10/10 Exceptional

.
Yun Sang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Liliana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is amazing. Connected to the subway at the main stations and was easy to go everywhere.
anshu, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff service.
Maria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great treatment!
Simon the manager was so amazing and thoughtful took care of our family in every possible way. The staff was out of this world Every little detail they seemed to know what we needed and wanted before even thinking about it. We celebrated my son’s birthday and I cant think of a better place than the Ritz to stay. Every day I was more surprised than the previous about how thoughtful they were in making our stay as perfect as it could get. Mounir my French friend will be missed. Just how cozy it felt to be there and all the help in arrangements for our birthday celebration and advises on how to get around. I was sadly under the weather one day and they took care of me like family. This trip will certainly be memorable. Thank you Simon and the entire staff for such a beautiful time
Liliana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exactly what you would expect. Staff was overly helpful and considerate. 5 stairs!!!
Clifford, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

very elegant hotel.
Ruben, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Gaston, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel experience we have ever had. Everything was perfect!
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kum-Yan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Tara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was wonderful, staff attentive and friendly, breakfast buffet amazing and the room lovely. Great location for exploring as only a short walk to the station.
Louise, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We will stay here again.
Very beautiful Ritz in the center of Umeda. It is connected to Osaka station via underpass, about 8 minutes walk. Room is spacious and elegantly decorated. Hotel restaurants and lounges are equally elegant and up-scale. Loyalty manager checked us in and checked us out. A gentleman from New Zealand, indeed very welcoming. Endless dining options around.
Ying, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heriberto, 3-night trip
Verified Hotels.com guest review