8/10 Very good
26 December 2024
Clean, nice hotel super close to Times Square
Service is hard to rate because the day we arrived it was a ZERO as there was nobody to help with our bags after a long day of traveling and we had multiple bags so it was a nightmare trying to get them to the room with just two of us. However, the rest of the trip was fine. Any time we asked for anything they were quick to help us. Be warned not all rooms have the couch you see online. Our room did not and that was a disappointment. The hotel is very close to Times Square so noise is an issue. If you are a light sleeper, you will hear noises even on high floors. It didn’t bother me as much as it did my daughter. The noise is a trade off for location. So many things are right within walking distance making it a great place.
They don’t offer many food options which is very disappointing for a hotel this big. The restaurant has the best view but not much to offer. Very disappointing on days we were exhausted and just wanted to eat at hotel and go to bed.
Overall I would highly recommend and would stay there again 100%.
Carrie
Carrie, 7-night family trip
Verified Hotels.com guest review