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Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property
Luxury beachfront property with spa, near Delfines Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
Meeting facility
13 outdoor pools, pool cabanas (surcharge), pool umbrellas
On the beach, white sand, free beach cabanas, sun-loungers
Smart TV, table football

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 4 bars/lounges
  • Full-service spa
  • 13 outdoor pools
  • Rooftop terrace
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Garden
The price is ₹33,903
₹41,415 total
includes taxes & fees
6 Jan - 7 Jan

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Ocean View Accessible Suite - RI Shower

View from room

Ocean View Accessible Suite - RI Shower

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Ocean View Room - King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Ocean View Room - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Patio (Pool)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Patio (Pool)

Highlights

Patio
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 105 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave)

Beach/ocean view

Suite, Multiple Beds, Beachfront (Enclave)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

View from room

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront Room - King Bed - Terrace

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Enclave Beachfront Room - King Bed - Terrace

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Suite - 1 King 2 Murphy Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Ocean View Suite - 1 King 2 Murphy Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Ocean View (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Ocean View Room - 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool and Patio View Room - 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pool and Patio View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Terrace

View from room

Enclave Beachfront Room - 2 Queen - Terrace

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Enclave Beachfront Room - 2 Queen - Balcony

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View Room - King Bed

Resort view

Resort View Room - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Room - 2 Queen Beds

View from room

Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Honeymoon Suite - King Bed

Free toiletries, hair dryer, towels, soap

Honeymoon Suite - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Honeymoon Suite - King Bed

Smart TV, table football

Enclave Honeymoon Suite - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 151 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Resort View Room - 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Resort View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 2 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 8 min walk - 0.7 km
  • Aquaworld - 18 min walk - 1.5 km
  • El Rey Ruins - 3 min drive - 2.5 km
  • Delfines Beach - 4 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive
  • Tulum Intl. Airport (TQO) - 145 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬19 min walk
  • ‪Hotel Emporio Cancun - ‬5 min walk
  • ‪Tun-kul - ‬7 min walk
  • ‪El Maguey, Restaurant - ‬14 min walk
  • ‪El Antiguo Laguito - ‬19 min walk

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

At Hilton Cancun Mar Caribe All-Inclusive Resort, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. 13 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. La Luce, one of 8 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a rooftop terrace, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 540 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed (2 total, up to 50 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking

Transfers

  • Airport shuttle from 7:00 AM to 7:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 4 bars/lounges
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground

What to do

  • On the beach
  • Evening entertainment
  • Shopping
  • Air hockey
  • Foosball

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 13 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room
  • Waterslide
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Tile flooring in room

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

La Luce - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Maxal - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Noriku - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Vela - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seasalt - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of USD 300 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per person (roundtrip)
  • Late check-out can be arranged for an extra charge of USD 500 (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 15 costs USD 25 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 80 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number ORC180608L73

Also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Frequently asked questions

Does Hilton Cancun Mar Caribe All-Inclusive Resort offer free cancellation for a full refund?
Yes, Hilton Cancun Mar Caribe All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Cancun Mar Caribe All-Inclusive Resort?
Yes, there are 13 outdoor pools and a children's pool.
Are pets allowed at Hilton Cancun Mar Caribe All-Inclusive Resort?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 80 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Cancun Mar Caribe All-Inclusive Resort?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hilton Cancun Mar Caribe All-Inclusive Resort?
Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is USD 25 per person roundtrip.
What are the check-in and check-out times at Hilton Cancun Mar Caribe All-Inclusive Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 500 (subject to availability).
Is there an onsite casino at Hilton Cancun Mar Caribe All-Inclusive Resort?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Hilton Cancun Mar Caribe All-Inclusive Resort and nearby?
Hilton Cancun Mar Caribe All-Inclusive Resort has 13 outdoor pools, 4 bars, and a spa, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Hilton Cancun Mar Caribe All-Inclusive Resort?
Yes, there are 8 onsite restaurants, featuring Mediterranean cuisine and poolside dining.
What's the area around Hilton Cancun Mar Caribe All-Inclusive Resort like?
Hilton Cancun Mar Caribe All-Inclusive Resort is a short 8-minute walk from Iberostar Cancun Golf Course and 2 minutes' walk from Maya Museum of Cancun. Travelers give top marks for the property's prime location.

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Magical Mexico
Our stay was just Awesome!! The friendly Staff at every turn to help you along or answer questions. Hotel was beautiful. Our Room had the Plunge Pool. Let me tell you, its worth it. The experience is so magnificent that its wonderful for photos. The Food was Outstanding!! From Room service 24hr to the Buffet to the Steak House. Room was truly Amazing. The large shower Room. The exquisite bath tub. Hotel Staff keeps Your Mini Fridge Stocked everyday and more on request. This was really a beautiful place to experience. Very Thankful To ALL the staff, that make it the best HILTON i have stayed in.
Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely wonderful staff and property. The spa was a highlight and the best massage I have ever experienced. Veronica was excellent so I rebooked another immediately!
Latonia, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mary, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great resort! Probably the best food options for a resort, the rooms were cleaned daily, & staff was amazing!
Jayvonne, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Carlos Augusto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is a great place. What started out as a bad vacation quickly turned around once we arrived here. From the moment you walk in, every is so nice and attentive. The bar staff are the absolutely best. They are welcoming, funny and attentive as well. They take genuine interest in ensuring you are enjoying your stay. I highly recommend.
Chris, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

No volveria a este hotel, tampoco lo recomiendo. La comida del buffet y del snack son terribles, no hay variedad ni calidad, los restaurantes de steak house, Italiano y Asiatico son mejores, nada sorprendente. El restaurant maxal terrible, los ceviches por igual, la bebida es muy economica y limitada. La habitaciones son lindas y limpias. Me robaron 3 articulos, unos lentes que estoy segura los olvide en el spa y cuando volvi a reclamarlos me dijeron que no estaban y jamas los reportaron, a mi hijo le robaron una gorra foc y a mi hija unos lentes de sol, ah y a mi palá una gorra de sol me quedé sorprendida de todo lo que se "perdio" realmente no hacen por ayudarte a solucionarlo. El snack es terrible tdos los dias hamburgersas y hot dogs. El staff de la alberca muy amable. Para poder ir a la playa tienes que bajar 3 niveles de pisos, tedioso! No tiene shows buenos y los que hay son aburridos. El lobby y todo el hotel en general completamente austero. Realmente no me quedaron ganas de volver a este hotel. FRANCISCO el mesero de la alberca se porto increible, un servicio admirable.
Andrea, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Shania, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Family oriented activities and great customer service
celestino, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It is a family resort and has good options for fun
Laura Rivero Fernandez de, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Phuong, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 8-night trip
Verified Expedia guest review

10/10 Exceptional

We recently just stayed here and it happen to be around when also the hurricane came and swept through… I would like to first say my stay here was amazing the staff was very nice and accommodating. We were serviced right away when we arrived on the property and when we were checking in we were given an upgrade as well on my room. The food options were okay.. being from America I like more of a simpler option and love my French fries and burgers with my meals and cookies. Unfortunately that wasn’t an option some days and I called room service for it instead so I wasn’t so hurt about it. When the hurricane swept through staff came through and cleaned up anything that was flooded and was very quick and effective. I came with just my daughter and myself and we felt extremely safe and the mall with designer goods is nothing but a $13 taxi ride away and the hotel will call for you. I will stay here again for sure!!!
charmaine elizabeth, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean property, quick and courteous staff and good food
Onyinye, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great customer service food option was amazing. He was an excellent experience specially if you have kids.
Veronica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Pavel, 6-night trip
Verified Expedia guest review

2/10 Poor

The property is too outdated.
Christine Huiqing, 4-night trip
Verified Expedia guest review

2/10 Poor

Carlos, 3-night trip
Verified Expedia guest review

8/10 Very good

The service received from Jose and Ivan from concierge was above and beyond. We stayed at the hotel with a young infant and the guys were top notch, checking in on us and advising us things to do, where to go, food etc. Really excellent couple of guys. They even managed to arrange some fresh coconuts for us which was impressive really. But overall great stay!
Garikai, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicole M, 4-night trip
Verified Expedia guest review

10/10 Exceptional

All staff were amazing!! People are friendly and polite!!
Supuni, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Check in most could be done by secure link or call Website not correct time for event Information took 3 staff at Hilton to get info Room service and bar tenders are friendly Vela was good option for food More info on walking sites Expedia had a contact on site limited hours
Jerry R., 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I visited during my anniversary and it Was truly amazing to experience. The front desk and our the staff in the Enclave lounge made out stay special
Taniqua, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Miodrag, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent resort everything was great and i can't wait to go back. Food, drinks, service all top notch
Keith, 3-night family trip
Verified Expedia guest review