Located just 4.1 mi (6.6 km) from the airport, Novotel Semarang offers a shuttle (available on request). Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments. Other highlights include an outdoor pool, a nightclub, and a free kid's club.
Languages
English, Indonesian
At a glance
Hotel size
174 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle from 10:00 AM to 5:00 PM*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Playground
What to do
Golfing nearby
Working away
Business center
8 meeting rooms
Computer station
Conference space (3875 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Nightclub
Spa tub
Sauna
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
The Square - Onsite buffet restaurant.
Citrus - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 133100 for adults and IDR 66550 for children
Airport shuttle service is offered for an extra charge of IDR 100000 per person (one-way)
Children & extra beds
Rollaway beds are available for IDR 300000.0 per day
Airport shuttle for children between the ages of 5 and 14 costs IDR 80000 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Hotel Semarang
Novotel Semarang
Semarang Novotel
Novotel Semarang Hotel Semarang
Novotel Semarang Hotel
Semarang Novotel
Novotel Semarang Hotel
Novotel Semarang Semarang
Novotel Semarang Hotel Semarang
Frequently asked questions
Does Novotel Semarang offer free cancellation for a full refund?
Yes, Novotel Semarang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Semarang?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Novotel Semarang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Semarang?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Novotel Semarang?
Yes, an airport shuttle is available from 10:00 AM to 5:00 PM on request. The charge is IDR 100000 per person one-way.
What are the check-in and check-out times at Novotel Semarang?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.
What is there to do at Novotel Semarang and nearby?
Novotel Semarang has a nightclub and a spa, as well as an outdoor pool and a fitness center.
Are there restaurants at or near Novotel Semarang?
Yes, there are 2 onsite restaurants.
What's the area around Novotel Semarang like?
Novotel Semarang is a short 7-minute walk from Paragon City Mall Semarang and 13 minutes' walk from DP Mall Semarang.
Novotel Semarang Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 January 2025
Joseph
Joseph, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
6/10 Good
19 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
2 August 2024
Not so good
Check in was not smooth. Check out was terrible. The people working at the check out desk were unprofessional.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2024
mice stay
Hotel is a bit old but still convenient.
Strangely enough, it does not provide hand towel. You have to ask for it specifically.
Michael
Michael, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
15 February 2024
Nasty, worn down. Smells like mold.
Hard to communicate in English. Never coming back.
Nikoletta
Nikoletta, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 November 2023
Rupert
Rupert, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 June 2022
Yu lie
Yu lie, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 May 2022
Peter
Peter, 1-night trip
Verified Hotels.com guest review
4/10 Fair
31 January 2022
towel and bed cover are so old.They are not looking clean at all.
Jong Eun
Jong Eun, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
2 November 2021
Good stay in Semarang
Hotel is in a very good location, across from Paragon mall.
Though the room is comfy, but its aging. The bathroom really needs more attention in cleanliness.
Water stain is so pronounced on the shower curtain and bathmat; and these can be easily fixed.
All staff were very friendly and helpful!
Overall, we had a good stay.
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2021
sudarsono
sudarsono, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 June 2021
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
15 March 2021
Comfortable hotel
Comfortable and staffs are friendly
Low Peng
Low Peng, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
14 July 2020
Do not go to this hotel.
Room is so horrible. I asked for a non smoking room. Apparently i was put into a “previously” smoking room section. The whole room reeked of tobacco smell. The bed and the sofa too. This hotel was a good hotel 5 years ago. Cleanliness and maintenance has slipped down for sure.
Daniel
Daniel, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
15 March 2020
Disappointing stay
Staff are lovely and the hotel is in a great location. Have stayed there many times before with no issues, but this trip was not good sadly. The key card wouldn’t work, they replaced it but still didn’t work so just said to ask someone from reception to accompany me to the room every time!
One of the towels hadn’t been cleaned and was clearly damp and smelly from the last person that used it, and the whole room had a bad smell in it. I asked to be moved but there was nothing available (which seemed unlikely).
I think next time I will stay somewhere else. Real shame as it’s always been good before
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 January 2020
sariati
sariati, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
9 January 2020
I was book for the rooms non smoking and when i was checking the non smoking was not available and they give me smoking rooms even the rooms sparyed with air freshner but still smell. I was travelling with small kids
Verified traveller
2-night family trip
Verified Expedia guest review
6/10 Good
7 January 2020
The thing I like the least was that I didn't have any luck with the hot shower. I stayed for two night with less than lukewarm shower. For hotel this class, they can do much better than this. There are good variety of the breakfast buffet, even though the taste of most of them are so so. The staff are nice.
Dewi
Dewi, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
29 December 2019
Good service and nice hotel
Juhari
Juhari, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
17 December 2019
Staff however property was due for refurbishment My shower had mould , pillows stunk .wholebuilding needed an upgrade
Verified traveller
7-night business trip
Verified Expedia guest review
10/10 Exceptional
3 September 2019
Takuya
Takuya, 1-night business trip
Verified Hotels.com guest review
6/10 Good
14 August 2019
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 June 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 April 2019
Have always stay at Novotel Semarang bcos the Shopping Mall is just across the road....very convenient