Luk Yea Yan Vegetarian Restaurant 鹿野苑素食馆 - 4 min walk
Tang Steamboat Restaurant 蕫火锅 - 4 min walk
Ah Gu Pan Mee - 4 min walk
Lam Hooi Cafe - 2 min walk
About this property
Veno Hotel
At Veno Hotel, you'll be just a 5-minute drive from Gurney Drive and KOMTAR. Also, Gurney Plaza and Penang Hill are within a short drive.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
On-site self-parking (MYR 6 per day)
On-site parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Water dispenser
Services
24-hour front desk
Luggage storage
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible lounge
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
42-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: MYR 100 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Parking
Self parking costs MYR 6 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay, Touch 'n Go eWallet and DuitNow.
Also known as
Veno Hotel Hotel
Veno Hotel George Town
Veno Hotel Hotel George Town
Frequently asked questions
Does Veno Hotel offer free cancellation for a full refund?
Yes, Veno Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Veno Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Veno Hotel?
Yes. Self parking costs MYR 6 per day.
What are the check-in and check-out times at Veno Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon.
What is there to do at Veno Hotel and nearby?
Recommended spots to visit include KOMTAR (10-min walk) and Gurney Drive (1.1 mi), along with Swettenham Pier Cruise Terminal (1.7 mi) and Gurney Plaza (2.1 mi).
What's the area around Veno Hotel like?
Veno Hotel is in Downtown George Town, a short 10-minute walk from KOMTAR and 9 minutes' walk from Penang Times Square.
Veno Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
29 August 2024
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2024
Elangovan
Elangovan, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
9 June 2024
Overall experience was good. Staff were friendly and the lady who was on night duty was most helpful when I checked out super early today at 4am. She even offered to order a Grab ride for me.
The room was also okay. Though I noticed the trash bins were not completely cleared out. Had some plastic and paper wrappings inside.
Read about the sound proofing issues from previous reviews, at first I didn’t notice much except for the noise coming from the hallway as my room was right close to the lift. Last night’s noises were a mystery as the upper floor unit had water noises like someone showering, then a loud bang on the floor like a huge heavy item was dropped on the floor directly above the bed, then came high pitched laugh from a lady then a guy ( selective phases) like it was too close to my ear.
Ana Loella Cuenca
Ana Loella Cuenca, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
31 March 2024
walking distances to most food centres. close to public bus stops. easy access. good room rates.
Jin Thiam
Jin Thiam, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
17 March 2024
Clean and nice hotel in the central. Only few minutes to Komtar too
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 March 2024
Tom
Tom, 1-night trip
Verified Expedia guest review
8/10 Very good
22 November 2023
Staff are helpful for transportation
Bronson
Bronson, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 October 2023
Christina
Christina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2023
First time staying after recommendation from my brother who always stay here when in Penang. A clean hotel and the room was big. Parking was easy as I could get a lot right on hotel site. Walking to restaurants and coffee shops for delicious local food.
TAN SIEW
TAN SIEW, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 September 2023
Very new and very clean hotel. Excellent housekeeping and helpful, friendly staff.
Jane
Jane, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
4 July 2023
Aircon in the room was kinda noisy.
Pei Qi Karin
Pei Qi Karin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 June 2023
Amazing stay!
I had a wonderful stay at Veno Hotel. The location was good, staff was friendly and service was good!!
Faith
Faith, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 June 2023
Clean and convenient
Jack
Jack, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 April 2023
Well done easy to visit tourist place.Ty
Jack
Jack, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
10 December 2022
the bed and shower were wonderful.
the location was a bit incovenient for exploring the old town.
Shoji
Shoji, 4-night trip
Verified Expedia guest review
8/10 Very good
31 August 2022
Surprisingly good clean
Mun Yiew
Mun Yiew, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
13 August 2022
Yeong Cheng
Yeong Cheng, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 April 2022
Your hotel choice in Georgetown!
Excellent room condition except that the sound proofing between rooms can be improved.
Location is fantastic as it was easily accessible and lots of food choices surrounding the hotel.
Lee
Lee, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 April 2022
Serene
Serene, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 March 2022
Kenny Wee Keat
Kenny Wee Keat, 3-night trip
Verified Expedia guest review
8/10 Very good
27 December 2021
New comfort in Penang
A new hotel and hence, all facilities were very clean and new. Comfortable room except will be useful to have a mirror in the room itself instead of having to use the mirror in the toilet. For coffee making facilities, need to have better coffee packets and more packets of creamers. Main disadvantage of this hotel is not sufficient parking spaces. Even the roadside parking is full at night. Overall, very polite staff and good services and the minor issues mentioned above are more for future improvement. I will still stay in this hotel if I go to Penang again and will also recommend it to my friends and relatives.