2/10 Poor
6 January 2025
My room did not have soap or shampoo. I had to run down a room service attendant to get those. My room did not have any bottled water whatsoever. Apparently the hotel itself had run out of water. They messed up my departure by claiming that I had not paid for Valet. Which was $65 a night extra charge since apparently my truck was higher than usual. I had to sit there and argue with the valet attendant and had to show her the charge on my credit card in order to take my vehicle. All in all. For being Such a high rated hotel. I was disappointed and will likely never stay there again.
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review