Les Galeries de la Capitale - 7 min drive - 7.5 km
Getting around
Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive
Quebec Sainte-Foy Station - 16 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 16 min drive
Quebec Palace Station - 17 min drive
Restaurants
Starbucks - 5 min walk
McDonald's - 11 min walk
Boston Pizza
Shaker Cuisine & Mixologie Québec - 5 min walk
ThaiZone - 5 min walk
About this property
Hotel Universel
Hotel Universel features a nightclub and puts you within a 10-minute drive of Aquarium of Quebec and Quebec City Convention Center. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a sauna are other highlights. Fellow travelers love the helpful staff and location.
Languages
English, French
At a glance
Hotel size
182 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
Health club
An indoor pool
Nightclub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
English breakfast is offered for an extra charge of approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children
Parking
RV/bus/truck parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Property Registration Number 006160, 2025-12-31
Also known as
Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City
Frequently asked questions
Does Hotel Universel offer free cancellation for a full refund?
Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Universel?
Yes, there's an indoor pool.
Are pets allowed at Hotel Universel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Universel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Universel and nearby?
Hotel Universel has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Universel?
Yes, Boston Pizza Restaurant offers Italian cuisine.
What's the area around Hotel Universel like?
Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS. Travelers love the hotel's prime location.
Hotel Universel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
6 January 2025
samira hachem guita
samira hachem guita, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 January 2025
Elsa
Elsa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
4 January 2025
bianka
bianka, 2-night trip
Verified Hotels.com guest review
4/10 Fair
3 January 2025
Basic accommodation
Rooms were clean but very noisy during the night.
Hot tub was cold. Inside Pool was very appreciated by my daughter (7yrs old) and temperature was good.
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
6/10 Good
2 January 2025
Besim
Besim, 4-night trip
Verified Hotels.com guest review
2/10 Poor
31 December 2024
Sindy
Sindy, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
29 December 2024
Amine
Amine, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 December 2024
Boby
Boby, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
Danny
Danny, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Mélanie
Mélanie, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
J’aime beaucoup cette hôtel car ont peut apporter notre nourriture et avoir beaucoup de plaisir en famille. Il manque du recyclage. Car j’ai du jeter mes bouteilles de vins vide et mes bouteilles d’eau. Cela m’a beaucoup déçu.
Brigide
Brigide, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
27 December 2024
Edith
Edith, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 December 2024
Dirty. Noise.
seungwoo
seungwoo, 2-night family trip
Verified Hotels.com guest review
6/10 Good
24 December 2024
Philippe
Philippe, 4-night trip
Verified Hotels.com guest review
8/10 Very good
24 December 2024
Louis-Philippe
Louis-Philippe, 2-night family trip
Verified Hotels.com guest review
6/10 Good
18 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
10 December 2024
Très déçu spa impropre l’eau qui sortait des jets était gelée de la roche dedans également très déçu la piscine froide la chambre lit inconfortable salle de bain la porte ne fermait pas la champelure du bain brisée
dans la fenêtre du salon l’air froid entrait ainsi que. De l’air dans le climatiseur également
Nous ne retournerons pas
Jocelyne
Jocelyne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Patric
Patric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
chambre confortable
Johanne
Johanne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 December 2024
Mauricio
Mauricio, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
2 December 2024
très bruillant la nuit. j'Avais aussi demander des nouveaux verres et serviettes car nous restions 2 nuits et ceci n'Avaient pas été fait à notre retour hôpital. j'avais choisi ce lieu pour un retour de chirurgie de ma mère et c'était très bruillant