Whitney Museum of American Art - 19 min walk - 1.6 km
The High Line Park - 3 min drive - 2.2 km
National September 11 Memorial & Museum - 4 min drive - 2.7 km
Getting around
Teterboro, NJ (TEB) - 19 min drive
Linden, NJ (LDJ) - 25 min drive
Newark Liberty Intl. Airport (EWR) - 26 min drive
LaGuardia Airport (LGA) - 39 min drive
John F. Kennedy Intl. Airport (JFK) - 62 min drive
New York Christopher St. Station - 9 min walk
New York 9th St. Station - 17 min walk
New York 14th St. Station - 22 min walk
Houston St. Station - 6 min walk
Spring St. Station (Vandam St.) - 6 min walk
Canal St. Station (Varick St.) - 6 min walk
Restaurants
The Ear Inn - 1 min walk
Westville Hudson - 2 min walk
Felix Roasting Co. - 1 min walk
Sweetgreen - 2 min walk
Bar Hugo - Rooftop - 1 min walk
About this property
Hotel Hugo
Hotel Hugo features a rooftop terrace and puts you within a 15-minute walk of New York University and Washington Square Park. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Cafe Hugo, which serves American cuisine and is open for breakfast. This luxurious hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Houston St. Station is 6 minutes and Spring St. Station (Vandam St.) is 6 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
122 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs only, 1 total, up to 75.00 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Parking
Onsite self parking (fees apply)
Height restrictions apply for onsite parking
Offsite parking within 656 ft (USD 55.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Access to nearby health club
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Conference space (500 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Premium cable channels
First-run movies
Pay movies
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Dining
Cafe Hugo - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Bar Hugo - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Azul on the Rooftop - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 45.90 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Bicycle storage
Business center/computer access
Concierge service
Faxes
Fitness center access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Internet access (may be limited)
Nearby fitness center access
Newspaper
Phone calls (may be limited)
WiFi access (may be limited)
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 18.00 to 26.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Parking
Self parking is available for an extra charge
Parking is available nearby and costs USD 55.00 per day (656 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The fitness facility is accessible for USD 34.43 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York
Frequently asked questions
Does Hotel Hugo offer free cancellation for a full refund?
Yes, Hotel Hugo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hugo?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 75.00 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Hugo?
Yes. Self parking costs USD 55.
What are the check-in and check-out times at Hotel Hugo?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Hugo?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hotel Hugo and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like a 24-hour fitness center and access to a nearby health club.
Are there restaurants at or near Hotel Hugo?
Yes, Cafe Hugo offers alfresco dining and American cuisine.
What's the area around Hotel Hugo like?
Hotel Hugo is a short 6-minute walk from Houston St. Station and 13 minutes' walk from New York University. Travelers say the area is walkable and good for shopping.
Hotel Hugo Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
18 December 2024
Very basic and small
Paid more than $1200 per night and reserved a room with a view but only got to see the alleyway. Shower gel dispenser pump in the shower was stuck. Room is very small and basic but was clean.
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Dwight
Dwight, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Ron
Ron, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Nice hotel in Soho
Room a little small but manageable
antanas
antanas, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Overall meh
A lot of outlets didn’t work. It was 30 degrees outside upon my arrival and yet the air conditioning was on in my room. No blackout curtains on the windows. Overall meh.
Sarah
Sarah, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Janette
Janette, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Affordable and nice
The hotel was two blocks away from an event I was attending. Excellent service and nice rooms at an affordable price for New York.
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Nice stay small rooms
Rooms were very small, and not enough space to put clothes.
Hotel and service very nice
Jose
Jose, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Christine
Christine, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Nice
Easy and larger room than usual for the village
Millard
Millard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Highly recommend!
Great experience! The staff were all very friendly and helpful. The room and bathroom were clean and nicely decorated. We stayed jn a deluxe double and there was ample space for two adults. The location is terrific- walked all over the place and close subway access, too. Don’t miss the rooftop for spectacular views- great drinks and service, too!
Amy
Amy, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Cristina
Cristina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Garry
Garry, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 November 2024
A huge disappointment. We had stayed at the Hugo before Covid but the standard of the hotel has fallen dramatically. The hotel needs to be refurbished - all areas are shabby from the lift which looks like it should be used only for goods to the rooms where the cabinetry is delaminating.
To make this worse, our room was not cleaned at all on two days out of three until we complained - even then the "cleaning" was cursory and no clean towels, coffee cups or refills were provided (until we called down to reception)
We will not revisit I'm afaraid
Jeremy
Jeremy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Emma
Emma, 2-night trip
Verified Hotels.com guest review
2/10 Poor
29 October 2024
Dustin
Dustin, 3-night trip
Verified Hotels.com guest review
4/10 Fair
20 October 2024
Bad elevator situation
I didn't realize when booking that if you are there over a weekend, there is no separate elevator for the rooftop. So plan on waiting a long time to get up to your room
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
anthony
anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Richard
Richard, 3-night family trip
Verified Hotels.com guest review
6/10 Good
27 September 2024
Our hot water didn’t work properly either cold or scalding. Our shampoo and body wash pumps didn’t work and were locked so we couldn’t get it out. We asked if we could have them fixed twice but they never did. We also had to ask to have the included housekeeping done as they just never came. Overall, the room seemed like it wasn’t clean glass ring still there when we arrived. It felt like it was still dirty.
Sean
Sean, 1-night trip
Verified Expedia guest review
4/10 Fair
26 September 2024
Lacking in guest care
I would have liked this stay had there been any semblance of guest service or care.
Our room had no toiletries in terms of soap or shampoo. It did, but in pumps in the shower that didn’t work. Inform the front desk. Nothing is done about it.
Our room temperature never cooled off. Set the thermostat for 65 degrees (the lowest it could go) and the room never got below 76 degrees. Tell the front desk about it. Nothing is resolved.
At check I am asked “how was your stay”. So I inform them again about the issues and the woman behind the counter stares at me blankly and asks me “is there anything else?”
A few days later I emailed the hotel via their website. It’s now been over a week since the email. I still have not received a response.