8/10 Very good
1 February 2025
Great hotel, very poor food and beverage.
Hotel is great and house keeping very good. The food and beverage is quite poor for the build of the hotel. The menu is tiny and not great. The drinks are quite poor. Also the staff are not attentive. Theres entire cafes with just no one in attendance at all. It is quite bizarre and they are clearly losing a decent share of money from this. If you went up to me when I was at the pool and asked if I wanted anything I would have, even from the limited menu. The cafe downstairs has never got any staff. If thats the case then just delete the cafe. It is far worse to have a bad, zero service cafe than it is to have a non existent one.
Whoever is in charge of the F&B at the hotel really is doing an exemptionally poor job. The rest of the hotel is great. From the door staff to the housekeeping. But the F&B is actually a wonderful example of how not to do something.
Jeremy
Jeremy, 4-night trip
Verified Hotels.com guest review