Soul Beach Boutique Hotel & Spa

4.0 star property
Hotel with spa, near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Soul Beach Boutique Hotel & Spa

Outdoor pool, pool umbrellas, pool loungers
Shower, designer toiletries, hair dryer, slippers
Premium bedding, down duvets, Select Comfort beds, minibar
Outdoor pool, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, steam room
Near Playa del Carmen Main Beach and Mamitas Beach, Soul Beach Boutique Hotel & Spa offers a serene retreat with a poolside bar, rooftop terrace, and garden. Relax by the outdoor pool or rejuvenate at Soul Spa - guests rave about the helpful staff who make your stay unforgettable.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Business center
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite

  • 28 sq m
  • Sleeps 2

Double Room Superior

  • 26 sq m
  • Sleeps 4

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Down duvet
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

King Suite with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Down duvet
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Executive suite with bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Down duvet
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Grand Presidential Suite Hot Tub with Balcony Collection

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite Presidential

  • 54 sq m
  • Sleeps 3

Suite Executive

  • 33 sq m
  • Sleeps 2

Double Room Superior

  • 26 sq m
  • Sleeps 4

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About the area

Map
Calle 28 número 132, entre 5ta Avenida y Avenida 10, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Trattoria del Centro - ‬2 min walk
  • ‪El Diez, Parrilla Argentina - ‬1 min walk
  • ‪Micaela's - ‬1 min walk

About this property

Soul Beach Boutique Hotel & Spa

Soul Beach Boutique Hotel & Spa features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an outdoor pool, a poolside bar, and a sauna. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

What to do

  • Beach nearby
  • Motor boating nearby
  • Scuba diving nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Soul Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 2000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
This property's listed breakage deposit is refundable at check-out, pending room inspection.

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Soul Beach Luxury Boutique Hotel Playa del Carmen
Soul Beach Luxury Boutique Hotel
Soul Beach Luxury Boutique Playa del Carmen
Soul Beach Luxury Boutique
Soul & Spa Playa Del Carmen
Soul Beach Luxury Boutique Hotel Spa
Soul Beach Boutique Hotel & Spa Hotel
Soul Beach Luxury Boutique Hotel Spa Adults Only
Soul Beach Boutique Hotel & Spa Playa del Carmen
Soul Beach Boutique Hotel & Spa Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Soul Beach Boutique Hotel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Soul Beach Boutique Hotel & Spa?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Soul Beach Boutique Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Soul Beach Boutique Hotel & Spa?

No, this hotel doesn't have a casino, but Riviera Gran Casino (13-min walk) is nearby.

What is there to do at Soul Beach Boutique Hotel & Spa and nearby?

Have fun with nearby activities like boat tours, fishing, and power boating. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Soul Beach Boutique Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Soul Beach Boutique Hotel & Spa?

Yes, there's an onsite restaurant.

Does Soul Beach Boutique Hotel & Spa have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Soul Beach Boutique Hotel & Spa like?

Soul Beach Boutique Hotel & Spa is a short 5-minute walk from Playa del Carmen Main Beach and 5 minutes' walk from Mamitas Beach.

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Soul Beach Boutique Hotel & Spa Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Live music
Bar
Air conditioning
Shower
Building
Toilet
Food

Reviews

10/10 Exceptional

Great location, super clean, modern, spacious rooms and beautiful pool. The hotel is still renovating but we didn’t feel any noise.
Susana, 2-night trip

10/10 Exceptional

The second time I've come. Looked all over for an accessible hotel. The staff was very helpful and excellent. Rooms were accessible and entrance is also accessible.
Olga, 14-night trip

10/10 Exceptional

Perfect
Stephane, 3-night trip

10/10 Exceptional

Great place

Great staff.. clean place.. would definitely stay there again .. beautiful roof top pool..close to everything …
Stewart, 1-night trip

6/10 Good

A very nice spa, great staff!
Neil, 10-night trip

10/10 Exceptional

Staff were very nice.
Steven, 7-night trip

10/10 Exceptional

Nice place, the spa is amazing, the room fantastic
OSVALDO, 2-night trip

10/10 Exceptional

I would stay here again
Lilia, 1-night trip

10/10 Exceptional

AMAZING FRIENDLY RECEPTION

All the reception staff have provided me with a friendly welcoming service. I love the fact that they always reminded me late in the day that I can still get the room cleaned. The room cleaning was impeccable. KEEP UP THE GREAT JOB :)
Uriel, 1-night trip

8/10 Very good

The Spa was absolutely amazing !!!!!!
Carl, 3-night trip

10/10 Exceptional

Good value, nice rooftop pool area. Attentive staff, good location
Robert, 1-night trip

10/10 Exceptional

It is close to pretty much all the cool places in Playa.
Juan Carlos, 2-night trip

10/10 Exceptional

Very good

Great location, clean, great staff and good price
Adela Liliana, 1-night trip

8/10 Very good

The place is quiet which was nice. Some strange guests late at night making noise, but only for a day or two. Seems like people mind their own business. They had a band on Saturday which was nice ! Could use some upgrades and does not truly reflect the pretty photos on the website. Staff were very friendly especially Nicholas who works hard and is great with customer service. Close walk to beach and restaurants.
Sarah Marie, 6-night trip

8/10 Very good

Close to 5th Avenue
Estela, 8-night trip

10/10 Exceptional

First time in Playa del Carmen and this place was awesome! Close to the beach, and close to the shops. Excellent service from the staff. The hotel, itself, was very modern. Room was really nice, pool area, so relaxing. The breakfast was amazing, would definitely stay here again!
Luis, 3-night trip

6/10 Good

The restaurant and bar was closed. Room was clean. The tube Faucet didnt work only the hand shower in one of the rooms.
mark, 4-night trip

6/10 Good

.
Rogelio, 3-night trip

8/10 Very good

It’s a cute property with a great location. Even though it’s in the heart of everything property was quiet. Beds and pillows could be better.
Kevin, 4-night trip

10/10 Exceptional

Right off 5th ave. And far enough away for the major night clubs so your not up all night from the music
mark, 4-night trip

10/10 Exceptional

Thank you
Miguel, 7-night trip

10/10 Exceptional

What’s not to like. It’s even a block from senior frogs.
Brian, 1-night trip

4/10 Fair

STAFF WAS SO RUDE
MARKEL, 2-night trip

2/10 Poor

Stay somewhere else u less u visiting the spa 9/10 service there was amazingggggg hotel no ice machine no microwave no wash cloths jus towels very costly charges of u dirty a towel or sheets jus crazy staff jus blah hated it
Shacoy, 3-night trip

10/10 Exceptional

I enjoyed my stay. The rooftop pool was about 6 ft deep & warm. The room is really spacious & super clean. The facilities could make some minor changes like update the pool tile, replace outside chairs, and renovate the elevator. There’s also a spa downstairs which was absolutely a good time & reasonably priced for the services. All in all I would stay here again. This place is a few feet from 5th avenue & 20mins for Xplor park.
Robyn, 2-night trip