Fontanals de Cerdanya Urtx-Alp Station - 23 min drive
Puigcerdà Station - 25 min drive
Restaurants
La Pausa - Porta Cerdanya - 11 min drive
Ermitatge de Quadres - 11 min drive
El Tupí de la Cerdanya - 11 min drive
Picot Negre - 5 min drive
Hipica Prats - 10 min drive
About this property
Cerdanya EcoResort & SPA
When visiting Prullans, Cerdanya EcoResort & SPA is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this eco-certified hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.
Languages
Catalan, Dutch, English, French, German, Spanish
At a glance
Hotel size
112 rooms
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
2 bars/lounges
2 coffee shops
Traveling with children
Children's pool
Playground
What to do
Ski passes
Hiking/biking trails nearby
Horse riding nearby
Skiing nearby
Working away
4 meeting rooms
Services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Cerdanya. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open select days. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
Children & extra beds
Cribs/infant beds are available for EUR 5.5 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20.5 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 13 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Cerdanya EcoResort Hotel Prullans
Cerdanya EcoResort Hotel
Cerdanya EcoResort Prullans
Cerdanya EcoResort
Cerdanya EcoResort SPA
Cerdanya EcoResort & SPA Hotel
Cerdanya EcoResort & SPA Prullans
Cerdanya EcoResort & SPA Hotel Prullans
Frequently asked questions
Does Cerdanya EcoResort & SPA offer free cancellation for a full refund?
Yes, Cerdanya EcoResort & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cerdanya EcoResort & SPA?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Cerdanya EcoResort & SPA?
Yes, pets are welcome. There's a charge of EUR 20.5 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Cerdanya EcoResort & SPA?
Yes, there's free self parking.
What are the check-in and check-out times at Cerdanya EcoResort & SPA?
Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Cerdanya EcoResort & SPA and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and horseback riding. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Cerdanya EcoResort & SPA also has 2 bars, a sauna, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Cerdanya EcoResort & SPA?
Yes, there are 2 onsite restaurants.
What's the area around Cerdanya EcoResort & SPA like?
Cerdanya EcoResort & SPA is a short 3-minute walk from Placa de Cerdanya and 3 minutes' walk from Iglesia de Sant Esteve.
Cerdanya EcoResort & SPA Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 July 2024
Great stay with family.
We were a family of four staying in a bungalow at the camping location but we also used the main hotel up on the hill and both properties were great. The bungalow was pretty basic but had what we needed and we could walk to the restaurant and sports stuff.
The restaurant at the camping location was really great with fast service and delicious vegetarian options.
The view at the hotel on the hill is fantastic.
Service was great. We will def return
ANDREW
ANDREW, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 January 2024
Very disappointing
We go to Cerdanya every year. This was our first time staying here and we will not return. There was a surcharge for EVERYTHING and I mean, everything. The breakfast is expensive and not well stocked. There were moldy garlic heads served and when I asked if they could replaced with new ones I was told I could scrape the mold off. When I looked at the gentleman like “what?” he changed his mind and went to get fresh garlic. The scrambled eggs were so raw you could pour them onto your plate and people repeatedly had to ask them to replenish the warm food.
They charge a fee for the coworking space which doesn’t even have faster wifi than the rest of the facility and is not a particularly cozy space - feels like a cafeteria with harsh lighting. They charge extra to access the spa if you are staying anywhere but in the main hotel building and then when you get there the warm pool isn't even warm enough, nor the steam room or the heated bench. Everything is luke warm.
We ate dinner there one night & it went so badly that we booked dinner at a different hotel the second night. Waited 20 min for someone to take our order, when the chicken arrived it was cold and when we sent it back they returned it 20 min later so burned I couldn’t cut it. Then they charged us half price for the meal. Any decent place would have comped it as it was entirely inedible. I sent it back and didn’t eat dinner. The kitchen staff were kind and apologetic but clearly management doesn’t set the right tone.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2019
CHULHO
CHULHO, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 November 2018
Amazing hotel and beautiful location
I love this place and go regularly with my son. So many activities for kids, good food even for a veggie like me and 5he area is beautiful.
Brandy
Brandy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 April 2024
Standard
Matias
Matias, 1-night family trip
Verified Expedia guest review
8/10 Very good
8 March 2024
Irene
Irene, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 March 2024
Nos a encantado
María
María, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 January 2024
Jordi
Jordi, 3-night trip
Verified Expedia guest review
4/10 Fair
30 May 2023
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 February 2023
Todo
xavier
xavier, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 February 2023
J'ai adoré, le personnel super amable! merci pour ce beau séjour! nous conseillons vivement le spa
Solveig
Solveig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2022
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2022
Isaac
Isaac, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 July 2022
Laurent
Laurent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 March 2022
C’était très bien propre personnel agréable. Dommage que pour le spa le jaccuzzi n’est pas privatisé
Isabelle
Isabelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 April 2021
Ideal para famílias
El bangalow está todo muy limpio y completo, tiene una vista maravillosaaaa, pero está muy lejo del restaurante y de la granja. El restaurante tiene una carta estupenda! Pero abre pocos dias y tarde para desayunar. La verdad es que me encanta como esta todo muy bien cuidado y la naturaleza de la region!
Gustavo
Gustavo, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
12 February 2020
Apartamento amplio y completo
Todo muy bien excepto comodidad de los colchones
Montse
Montse, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2019
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 September 2019
JORDI
JORDI, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
30 July 2019
Mejorable
La habitación era estrecha, la comida mala. Muy caro, calidad precio. Las terrazas tenían suelo de hierba artificial en la Cerdaña... pedimos unos cafés que nunca llegaron.
Eso si, entorno magnifico y personal muy amable
Nuria
Nuria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2019
ideal para estancias con niños, muchas actividades
Ideal para viajar con niños, tienen muchas actividades, piscina, granja, huerto,...Comida ecológica o de km0, con amplia variedad de opciones.
pedro
pedro, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 July 2019
Dejligt hotel
Mette Janne
Mette Janne, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 April 2019
Nos gustaron mucho las instalaciones pero el personal no es muy amable. Sin aviso previo cerraron la piscina por obras de mejora cara al verano. En ningún momento en la reserva se avisó de este tema. A cambio nos dejaron usar sólo la pisicna del SPA con los niños en la que tenían que guardar silencio y no nos dejaron hacer tampoco un recorrido en familia del SPA a cambio.