Batam Batu Besar (BTH-Hang Nadim) - 23.2 miles/37.3 km
Kempas Baru Station - 33 min drive
JB Sentral - 40 min drive
Orchard Station - 4 min walk
Somerset Station - 12 min walk
Newton Station - 12 min walk
Restaurants
Eggslut - 1 min walk
Wild Honey - 1 min walk
Paradise Teochew Restaurant - 2 min walk
Kra Pow Thai Street Food - 3 min walk
Tiong Bahru Bakery - 1 min walk
About this property
Grand Hyatt Singapore
Grand Hyatt Singapore puts you just a 5-minute drive from Orchard Road and Singapore Botanic Gardens. After splashing around at one of the 2 outdoor pools, you can visit one of the 5 restaurants for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Other highlights at this luxurious hotel include a 24-hour fitness center and a garden. Public transportation is just a short walk: Orchard Station is 4 minutes and Somerset Station is 12 minutes.
Languages
Chinese (Mandarin), English, Filipino, German, Malay
At a glance
Hotel size
699 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Supervised childcare*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (SGD 36 per day)
Covered onsite valet parking (SGD 20 per day)
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
5 restaurants
2 bars/lounges
24-hour room service
Traveling with children
Supervised childcare (surcharge)
Working away
Business center
16 meeting rooms
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Built in 1971
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness center
2 outdoor pools
At least 80% organic food
Vegan dining options
Vegetarian dining options
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
65-inch TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Electronic bidet
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 53.96 for adults and SGD 26.98 for children
Renovations and closures
The property will be renovating from September 19 2022 to December 31 2024 (completion date subject to change). The following areas are affected:
Sauna
Spa
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Parking
Covered self parking costs SGD 36 per day
Covered valet parking costs SGD 20 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay, Google Pay and Apple Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not allow children age 12 and younger to access the Club Lounge after 5 PM.
Also known as
Grand Hyatt Singapore
Grand Hyatt Singapore Hotel
Singapore Grand Hyatt
Grand Hyatt Singapore Hotel Singapore
Hyatt Regency Singapore
Hyatt Singapore
Singapore Hyatt
Frequently asked questions
Is Grand Hyatt Singapore currently open?
This property will be closed from September 19 2022 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Grand Hyatt Singapore offer free cancellation for a full refund?
Yes, Grand Hyatt Singapore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Singapore?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Grand Hyatt Singapore?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hyatt Singapore?
Yes. Self parking costs SGD 36 per day. Valet parking costs SGD 20 per day.
What are the check-in and check-out times at Grand Hyatt Singapore?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Grand Hyatt Singapore?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (8-min drive) and Resort World Sentosa Casino (11-min drive) are both nearby.
What is there to do at Grand Hyatt Singapore and nearby?
Grand Hyatt Singapore has 2 outdoor pools and 2 bars, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Grand Hyatt Singapore?
Yes, there are 5 onsite restaurants.
What's the area around Grand Hyatt Singapore like?
Grand Hyatt Singapore is in Orchard, a short 4-minute walk from Orchard Station and 11 minutes' walk from Orchard Road.
Grand Hyatt Singapore Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
2 November 2024
Great hotel.
Loved the hotel. It has just been renovated and I couldn’t be happier with the place. I will be staying here again.
Owen
Owen, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Wei Leng
Wei Leng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
What a Gem
Oh my goodness, what a great hotel. After 6 weeks in Europe on holiday we needed a few days down time, the Oasis space at the Grand Hyatt was just brilliant. Could not be happier with our decision to stay there
Graham
Graham, 3-night trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Tanisha
Tanisha, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Mazlinda
Mazlinda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Top Shelf!
The front desk staff has been great,even though under-staff during my visit.
Seng Hong
Seng Hong, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
davidson
davidson, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
Narinder Singh Sidhu
Narinder Singh Sidhu, 1-night trip
Verified Expedia guest review
8/10 Very good
6 September 2022
Room is spacious
The room is spacious, nothing can complain. The only thing is the hotel is a bit old, if someone looking for a new built, it must not your choice
Hiu Fung
Hiu Fung, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
5 September 2022
When i arrived to the hotel in my car on sat 2pm, i told the hotel valet malay man that i need to do valet as the hotel carpark is full. He ignored my comments and told me to drive out and get into the carpark. However he allows a porsche car to park. When my family check out, my wife had the luggage bag and was waiting with my kids. I drove up to the lobby, and the same malay doorman ignored my wife and did not bothered to even asked if any assistance is required. It was a good staycation but destroyed by one bad attitude staff.
Liang Heng Daniel
Liang Heng Daniel, 1-night trip
Verified Expedia guest review
4/10 Fair
27 August 2022
Ficky
Ficky, 7-night trip
Verified Expedia guest review
8/10 Very good
1 August 2022
KEN LING
KEN LING, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2022
Loved the hotel, it’s halal buffet breakfast and they accommodated us in interconnected rooms as per our request. I will definitely come back to this same hotel whenever I visit Singapore again.
Syeda A
Syeda A, 6-night family trip
Verified Expedia guest review
6/10 Good
22 July 2022
stewart
stewart, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
16 July 2022
Unfortunately, after many stays at this Hyatt, they let me down. The hotel was under construction, and as a result their AC was not working well in the lobby and main restaurant. Singapore is HOT, not working AC is a problem.
Matthew
Matthew, 7-night business trip
Verified Expedia guest review
10/10 Exceptional
14 July 2022
Faridah
Faridah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2022
Yolanda
Yolanda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2022
The location is perfect
Raissa Clarissa
Raissa Clarissa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 June 2022
The room was spacious. Having two TVs allow us to watch different programs in the bedroom n living room separately. Bathroom had separate shower compartment n a toilet compartment. Nice!
Su Ling Serene
Su Ling Serene, 2-night family trip
Verified Expedia guest review
8/10 Very good
9 June 2022
Good but wish we new about the pool refurb.
Good sized room and great central location. The pool was being refurbished and we did not know in advance. Breakfast was too pricey.
Verified traveller
2-night business trip
Verified Hotels.com guest review
4/10 Fair
1 June 2022
Brian
Brian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 May 2022
Outstanding service book this again anytime
This was a great experience the hotel although slightly worn in places is undergoing a full renovation and assuming the staff don’t change will be an even more wonderful experience in future!
The reason for this is down to the staff both the concierge team and reception were outstanding and went over and above normal customer service levels ( a special mention must also go to the Manager Parveen Kumar for superb service) I hope these reviews go back to the hotel as I am considering wring to the Hyatt executive about this excellent service.