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Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.2/10

Staff & service

8.3/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Boutique hotel with sophisticated charm!
Incredibly cute hotel ! Interior decor and rooms are impeccably designed. Loved the early check in they accommodated. 2 free beverages and pineapple cookies in the afternoon was a nice surprise. Every person on staff was friendly as well. Highly recommend!
Erika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

There is no valet, but there is a garage next door. There is also no gym onsite at this location. The rooms are very nice and beds are comfortable, and the staff is incredibly nice and super helpful! Overall a wonderful stay!
Gabrielle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top Notch Hospitality!
One of the best hotel experiences we’ve ever had! Beautiful hotel and even better hospitality. Our group was greeted with complimentary drinks and a charcuterie board while we waited for our rooms (we arrived early). Arnold treated us so great and provided us with wonderful dinner recommendations. 10/10 would recommend to anyone visiting San Francisco.
Justin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Super cute, would stay again!
I really enjoyed my stay here and wish it was longer than one night! I love the pineapple theme, it was cute but still elevated. Nice and spacious lobby with a bar. Great check in and check out experiences. Loved the complimentary cookies and wine upon arrival, these little touches make all the difference! The room was clean and the bed was super comfortable. There was some noise from the hallway at night (I was right next to the elevator) and some bright light coming from underneath the door. It was quiet by 10:30pm though. My only real complaint is that the bath robes did not appear to be very clean, and I did find some dog hair on my clothes. But overall I had a great experience and will stay here again next time I’m in SF! I saw some negative reviews about the surrounding area/safety but I felt 100% safe here as a solo female traveler.
Piper, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing weekend for Two
What a fantastic trip! We’ve stayed in San Francisco many times and love to be near Union Square. This time we decided to try a different hotel than our normal visits. Wonderful experience from check-in to check-out. Love you can check-in online so your keys are waiting for you. Bed was very comfortable and easy to set temp in the room. Would recommend for a couple getaway or a business traveler who wants a hotel with personality.
Our greeter in our room
Melissa, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Tiffany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miranda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Otaner, 1-night business trip
Verified Hotels.com guest review