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Now Emerald Cancun - All Inclusive

4.0 star property
All-inclusive beachfront hotel with spa, near Delfines Beach

Photo gallery for Now Emerald Cancun - All Inclusive

Outdoor wedding area
View from room
Outdoor banquet area
View from room
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Escape to Now Emerald Cancun - All Inclusive, a tranquil oasis near La Isla Shopping Mall. Guests praise the helpful staff as they unwind by the 3 outdoor pools or on Delfines Beach with beach umbrellas and volleyball. Treat yourself to a rejuvenating spa experience, indulge in meals at any of the 7 on-site restaurants, or simply relax with coffee from the cafe.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Preferred Club Honeymoon Suite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Honeymoon Suite

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Bathtub, free toiletries, hair dryer, towels

Deluxe King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View King

View from room

Deluxe Garden View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View Double

View from room

Deluxe Garden View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View With Patio Double

View from room

Deluxe Garden View With Patio Double

Highlights

Deck/patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double

Bathtub, free toiletries, hair dryer, towels

Deluxe Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Ocean View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Balcony King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View Balcony King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Plunge Pool King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Premium Plunge Pool King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Partial Ocean View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Sunset Lagoon View Double

View from room

Deluxe Sunset Lagoon View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium with Hot Tub King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Premium with Hot Tub King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sunset Lagoon View Balcony King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Sunset Lagoon View Balcony King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Sunset With Hot Tub King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Sunset With Hot Tub King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 59 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 7 min walk - 0.7 km
  • Iberostar Cancun Golf Course - 9 min walk - 0.8 km
  • Delfines Beach - 11 min walk - 1.0 km
  • Maya Museum of Cancun - 3 min drive - 2.7 km
  • Aquaworld - 4 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬14 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬8 min walk
  • ‪Vertigo Sport Bar - ‬2 min drive

About this property

Now Emerald Cancun - All Inclusive

At Now Emerald Cancun - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or play volleyball, plus you'll be within a 10-minute walk of El Rey Ruins. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 7 restaurants and the 7 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive hotel include a free kid's club, a poolside bar, and a fitness center. Fellow travelers love the helpful staff.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 427 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free uncovered on-site valet parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's games

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Pool table

Working away

  • Business center
  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Double-glazed windows
  • Banquet hall
  • Reception hall

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Frequently asked questions

Does Now Emerald Cancun - All Inclusive offer free cancellation for a full refund?

Yes, Now Emerald Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Now Emerald Cancun - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Now Emerald Cancun - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Now Emerald Cancun - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Now Emerald Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Now Emerald Cancun - All Inclusive?

No, this hotel doesn't have a casino, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.

What is there to do at Now Emerald Cancun - All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Now Emerald Cancun - All Inclusive also has 7 bars, a sauna, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Now Emerald Cancun - All Inclusive?

Yes, there are 7 onsite restaurants.

What's the area around Now Emerald Cancun - All Inclusive like?

Now Emerald Cancun - All Inclusive is a short 11-minute walk from Delfines Beach and 7 minutes' walk from El Rey Ruins.

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Now Emerald Cancun - All Inclusive Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Great place and location, awesome pools and decent restaurants!
Miguel, 4-night trip

10/10 Exceptional

our stay was amazing
Benjamin, 3-night trip

10/10 Exceptional

Loved it will definitely stay again!

8/10 Very good

The beach is beautiful and the service really nice.

10/10 Exceptional

I really appreciated the hotel, the staff so friendly, definitely I had a great experience.
PATRICIA SOUZA DE, 6-night trip

10/10 Exceptional

My children loved everything about this place and had a great time.
Genevieve, 4-night trip

10/10 Exceptional

Clean, nice, excellent place to enjoy and relax.
Oscar R, 6-night trip

8/10 Very good

I liked the wide variety of dining options.
Amy, 2-night trip

10/10 Exceptional

Been here twice and loved it both times, sad that they are closing
Nelson, 3-night trip

10/10 Exceptional

Staff is very friendly
Carlos, 3-night trip

8/10 Very good

Nice ground keeping plus restaurants was close to each other
anthony, 3-night trip

10/10 Exceptional

This was a nice relaxing holiday. The people at the resort took all the stress out of a holiday by being the best hosts.
Janice, 7-night trip

10/10 Exceptional

Everyone was so nice and friendly also all the services was nice and quick
Asheena, 2-night trip

8/10 Very good

Nice view and great hotel. Miguel was amazing from the front area.
Vielka, 2-night trip

10/10 Exceptional

The staff, especially Alvin and Jose at the pool were exceptional. Restaurant food was amazing especially the CoCo shop for sandwiches, yogurt and Cucumber Lemon Tea. Would definately stay at this property again!
Julia, 6-night trip

10/10 Exceptional

I liked that the staff were friendly and ready to provide assistance
Ayebatonye, 2-night trip

8/10 Very good

The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Caridad, 2-night trip

8/10 Very good

It's an older property but it's still great.
Stephanie, 7-night trip

8/10 Very good

staff was amazing Osiel was very helpful and accommodating
Sara, 2-night trip

6/10 Good

Staff was great. Resort needs a makeover.
Collins, 5-night trip

10/10 Exceptional

ALL WAS AWESOME LOVED THE PROPERTY
ANNALIES, 5-night trip

10/10 Exceptional

I enjoyed the ambiance and atmosphere at the hotel. Gael was so helpful and friendly, very personable
Dontae E, 4-night trip

4/10 Fair

The room was very old and moldy but everything else was excellent
Jocelyn, 14-night trip

8/10 Very good

Is nice hotel.need more needs more maintenance and more detailed cleaning.
Osvaldo F, 3-night trip

6/10 Good

The staff was great but overall rating is average, can improve on some remodeling
Lorena, 7-night trip