Hotel Royal Penang

4.0 star property
Escape to this tranquil retreat where you can relax by the pool or unwind in style with a rejuvenating sauna.

Photo gallery for Hotel Royal Penang

View from room
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Lobby
View from room
In the heart of Downtown George Town, Hotel Royal Penang offers a serene oasis with a garden and an outdoor pool. Unwind in the sauna or get energized at the gym. With Grove Brasserie serving breakfast and lunch, free WiFi, dry cleaning/laundry services, guests rave about their stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • 24-hour room service
  • Babysitting
  • Business center
  • Meeting rooms

For families (6)

  • Children stay free
  • Babysitting services
  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Apartment Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Deep soaking bathtub
Private bathroom
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Hair dryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Deep soaking bathtub
Private bathroom
Eco-friendly toiletries
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
No. 3 Jalan Larut, George Town, Penang, 10050

What's nearby

  • Gurney Drive - 15 min walk
  • KOMTAR - 15 min walk
  • Penang Times Square - 15 min walk
  • Swettenham Pier Cruise Terminal - 4 min drive
  • Gurney Plaza - 4 min drive

Getting around

  • Penang Intl. Airport (PEN) - 31 min drive
  • Penang Sentral - 31 min drive
  • Tasek Gelugor Station - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Noble Season Chinese Restaurant - ‬2 min walk
  • ‪Continental Bakery - ‬2 min walk
  • ‪Seong Huat Street Art Cafe - ‬1 min walk
  • ‪Zen Xin Vegetarian - ‬2 min walk
  • ‪La Mei Zi Steamboat - ‬2 min walk

About this property

Hotel Royal Penang

Hotel Royal Penang puts you just a 5-minute drive from Gurney Drive and KOMTAR. Guests can take a dip in the outdoor pool or grab a bite to eat at Grove Brasserie, which serves breakfast and lunch. Other features include a bar/lounge, a fitness center, and a sauna.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 237 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: 11:00 PM
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting services

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Grove Brasserie - This restaurant serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 30 to 80 per person
  • Airport shuttle service is offered for an extra charge of MYR 100 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for MYR 100.0 per night

Parking

  • Self parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.

Also known as

Hotel Penang Royal
Hotel Royal Penang
Penang Hotel Royal
Penang Royal
Penang Royal Hotel
Royal Hotel Penang
Royal Penang
Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal
Royal Penang George Town
Hotel Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal Penang Hotel George Town

Frequently asked questions

Does Hotel Royal Penang offer free cancellation for a full refund?

Yes, Hotel Royal Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Royal Penang?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Royal Penang?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Royal Penang?

Yes, there's self parking on site (charges apply). Electric vehicle charging is available.

Is airport shuttle service offered by Hotel Royal Penang?

Yes, an airport shuttle is available. The charge is MYR 100 per vehicle one-way.

What are the check-in and check-out times at Hotel Royal Penang?

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Royal Penang and nearby?

Hotel Royal Penang has an outdoor pool and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Royal Penang?

Yes, there's an onsite restaurant, Grove Brasserie.

Does Hotel Royal Penang have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Royal Penang like?

Hotel Royal Penang is a short 15-minute walk from Gurney Drive and 15 minutes' walk from KOMTAR.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Royal Penang Reviews

Reviews

7.0

Good

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Very good

Great location
1-night trip

10/10 Exceptional

good comfortable and friendly
An enjoyable stay. The reception staff are very helpful and I feel I must also make a positive mention of the housekeeping. the breakfast had a good spread and the hotel is handy for lots of eating places. The hotel evening buffet is very good value.
Stephen, 4-night trip

2/10 Poor

Veloittavat ylimääräisiä kuluja,huoneluokka väärin ja kun huone vaihdettiin oikeaan luokkaan,saatiin tilalle todella paljon vanhempi ja kulahtaneempi huone. Huonesiivous piti joka kerta soittaa erikseen paikalle kun ei neljään mennessä iltapäivällä oltu käyty yhtenäkään päivänä. Ei käsipyyhkeitä,jotka luulisi olevan automaattisesti jopa yhden tähden hotellissa.
Lea, 6-night trip

8/10 Very good

short overnight stay.
Lagila lounge was advertised with special drink promotion and we were looking forward to have a drnk and relax. At 1130pm it was apparently closed and there were no staff there. Place was dark and empty. No wonder the hotel cannot generate revenue! When it was the Sheraton, it was lively and it had atmosphere and vibrancy. The room was very comfortable and clean. Hotel is very calm and quiet.
Seetha, 1-night trip

8/10 Very good

Clean and Comfortable stay
Clean and comfortable room and bed, efficient check in, value for money.
3-night trip

8/10 Very good

Mohd, 2-night trip

8/10 Very good

Noor, 1-night trip

10/10 Exceptional

Comfort and relax
Great for relax
Ayu, 1-night trip

4/10 Fair

Disappointed believeIng this is a 4 star hotel, but this hotel will qualify for 2 stars Or less due to the toilet and bathroom conditions. We have booked 2 rooms but have to change rooms due to the cleanness of the bedsheets in both rooms. Although we were given connecting room in a different floors toilets and bathrooms in all rooms are very bad due to its age. The room we stayed for remaining 4 nights has cracked vanity top, water leaking on the floor through the cracks I believe management is well aware of the conditions of the rooms, and ignoring. I will not recommend this hotel to anyone unless the major renovation is done. I do have pictures and videos of the rooms. We wasted over 2,500 RM for 2 rooms. Keep the cool and to enjoy our 5 days holiday in Penang we decided to continue to stay here. Keep away from this hotel!!
Shankar, 5-night trip

10/10 Exceptional

Excellent hôtel ! Seuls petits bémols : la piscine était un grand jacuzzi, oû des enfants se baignant tout habillés (religion oblige) occupaient les lieux en permanence. L'hôtel était un peu excentré, mais je l'avais choisi pour sa piscine, sans pouvoir en profiter. Un immense food court et un centre commercial tout près.
6-night trip

6/10 Good

OK, men ...
Ett stort hotell med tydlig inriktning på lokala resenärer. Vi var i stort sett de enda europeiska gästerna. Frukosten var därefter - första hotellet som inte ens har ost på frukostbuffén! Rummet ok men varför jättetjocka madrasser när det känns som att ligga på en planka? Sängarna i Sydostasien är visserligen oftast hårda men dessa tar priset.
Bengt, 3-night trip

8/10 Very good

2-night trip

4/10 Fair

Likes: The location was good as it was close to many eateries and tourist sites. The hotel's dinner buffet was very good but the lunch buffet was disappointing. The pool area was quite good. Reception & dining staff were pleasant. Dislikes: The whole hotel needs major refurbishing. Bathroom tiles were full of mold, bath tub chipped in many places. Only 1 hand towel was provided when we asked for 2, it was taken away the next day and not replaced. Cleaning staff need more training. Sink in bathroom badly situated therefore water leaked onto floor which made it slippery and dangerous. We asked for it to be fixed twice but was never resolved. The cleaning staff instead put a floor towel to cover up the puddles. Bed was hard and pillows harder. Towels were paper thin.
6-night trip

8/10 Very good

Bobbie, 1-night trip

8/10 Very good

Farhanah, 1-night trip

6/10 Good

Mohd Norhairie, 2-night trip

10/10 Exceptional

2-night trip

2/10 Poor

Very poor maintenance, especially the bathroom. Shower curtain dirty, walls need fresh coats of paint, bathroom tiles need to be cleaned, esp in between the tiles; black stains. Tap head to change water flow from shower to bathtub & vice versa not working. Room carpets don't appear clean & room feels gloomy. Overall room was depressing!
3-night trip

8/10 Very good

murugasu, 2-night trip

4/10 Fair

The toilet shower tap is okd and leaking
1-night trip

8/10 Very good

Propreté générale correcte, les équipements sont un peu vieillissants
2-night trip

8/10 Very good

Nice hotel and good location
Recommended 👌
1-night trip

8/10 Very good

3-night trip

8/10 Very good

WAI MING, 3-night trip

10/10 Exceptional

yung kin, 1-night trip