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The Cartwright Hotel - Union Square BW Premier Collection

3.5-star hotel, convenient to Lombard Street

  • Free WiFi
From
Rs8,787

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • The Cartwright Hotel - Union Square BW Premier Collection
  • The Cartwright Hotel - Union Square BW Premier Collection
  • Living Area
  • Studio Suite, 1 King Bed, Accessible, Non Smoking - Living Area
  • The Cartwright Hotel - Union Square BW Premier Collection
The Cartwright Hotel - Union Square BW Premier Collection. Image 1 of 61.
1 / 61The Cartwright Hotel - Union Square BW Premier Collection
524 Sutter Street, San Francisco, 94102, CA, United States of America
8.2.Very good.
  • Easy check-in, friendly staff, which matters to me. Lovely decor and Hotel in the perfect…

    Sep 23, 2021

  • The valet parking was unavsilable due to no parking spaces available. We ended parking at…

    Sep 18, 2021

See all 896 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Transport options
  • Free WiFi
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 114 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour room service
  • Valet parking
  • Business center
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Downtown San Francisco
  • Lombard Street - 26 min walk
  • Oracle Park - 28 min walk
  • Pier 39 - 30 min walk
  • University of San Francisco - 2.5 mi / 4 km
  • Alcatraz Island - 1.9 mi / 3.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room Type Selected at Check-In
  • Studio Suite, 1 King Bed, Non Smoking, Refrigerator
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 Double Bed, Accessible, Bathtub
  • Standard Room, 1 Twin Bed, Accessible, Non Smoking

What’s around

Landmarks

  • In Downtown San Francisco
  • Lombard Street - 26 min walk
  • Oracle Park - 28 min walk
  • Pier 39 - 30 min walk
  • University of San Francisco - 2.5 mi / 4 km
  • Alcatraz Island - 1.9 mi / 3.1 km
  • Palace of Fine Arts - 3.2 mi / 5.1 km
  • Golden Gate Park - 3.2 mi / 5.1 km
  • Golden Gate Bridge - 5.6 mi / 9 km
  • San Francisco State University - 10.5 mi / 16.9 km

Getting around

  • San Francisco International Airport (SFO) - 24 min drive
  • Oakland Intl. Airport (OAK) - 32 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • San Francisco Station - 24 min walk
  • 22nd Street Station - 5 min drive
  • Bayshore Station - 9 min drive
  • Powell St & Sutter St Stop - 1 min walk
  • Powell St & Bush St Stop - 2 min walk
  • Powell St & Post St Stop - 2 min walk
Profile: Union Square

Profile: Union Square

Union Square has an upmarket, European feel, with well-heeled shoppers drifting through monolithic department stores and luxury boutiques in one of the world’s foremost shopping districts. Prada, Burberry, and Louis Vuitton all do a smashing business here. Many of the restaurants offer open-air dining and eclectic, world-spanning menus, running the gamut from Californian-Indian fusion dishes prepared by a Michelin-starred chef, to Italian-style pizzas enjoyed around communal tables.

In the winter, the square’s a popular spot with native Californians who make a pilgrimage to see the giant Christmas tree and outdoor ice skating rink. Union Square’s theater district is also worth a journey, as it’s home to the famed American Conservatory Theater.

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524 Sutter Street, San Francisco, 94102, CA, United States of America

At a glance

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 75 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 52.00 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 1176
  • Conference space size (meters) - 109
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Accessible bathtub

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Refrigerators are available for USD 5 per day

PetsPay at property

  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Valet parking costs USD 52.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted.

Also known as

  • Cartwright Hotel
  • Cartwright Union Square BW Premier Collection
  • Cartwright BW Premier Collection
  • The Cartwright Hotel Union Square BW Premier Collection
  • Cartwright Hotel Union Square
  • The Cartwright Hotel - Union Square BW Premier Collection Hotel
  • Cartwright Hotel Union Square BW Premier Collection
  • Cartwright Union Square
  • Cartwright Union Square Hotel
  • Hotel Cartwright
  • Hotel Cartwright Union Square
  • Cartwright Hotel San Francisco
  • Larkspur Union Square
  • Cartwright Hotel BW Premier Collection

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Cartwright Hotel - Union Square BW Premier Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 52.00 per day.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Bouche (3-min walk), Tunnel Top (3-min walk), and Daily Grill (4-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
  • Recommended spots to visit include Lombard Street (1.3 mi) and Oracle Park (1.4 mi), along with Pier 39 (1.5 mi) and University of San Francisco (2.5 mi).
8.2.Very good.
  • 8.0.Very good

    Pleasant stay

    It was a nice hotel. Rooms were small, but clean. Parking was a little expensive, but typical for SF.

    Mark, 1 night trip with friends, Sep 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Mold in the bathroom.

    It is an older hotel without the finished look of new hotels. The room was small with a comfortable bed. The complaint we had was mold in the bathroom. We notified the front desk but nothing was done on our two night stay.

    Kurt, 2 night trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    If you have a dog....

    If you have a dog this is the place that you should stay in San Francisco. The staff is kind the rooms are immaculate and the location is good for any type of tourist or business traveler quiet unassuming hotel it has been around for many years and it is now part of Best Western which makes it even better.

    Tommy, 2 night family trip, Sep 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Location but a bit noisy

    The service at the hotel was limited due to COVID, but the staff were all friendly and welcoming. While the location of the hotel is really nice for walking and getting around to the cable cars and BART/MUNI, there are also a LOT of homeless people wandering the neighborhood. I would definitely recommend asking for a room that does NOT face the front of the hotel, because the street noise is quite loud Sadly, we had two evenings where someone who is obviously unstable mentally was SCREAMING profanity and saying he had a gun...The noise went on for quite some time, during the middle of the night. I think had we been in the back of the hotel we would not have been disturbed. So even though the view was fun, this would be my recommendation if you want to sleep well through the night. Sadly, the homeless issue has become much worse in SF...

    Robin, 5 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Which check in. Friendly staff. No issues getting fresh towels and other needed items.

    3 night trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service

    Great service and clean room. Although the room was small it was very functional. Front desk staff was helpful with our requests.

    2 night trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Convenient, clean, small

    Very conveniently located. Very polite staff. Small but clean rooms. Very small bathroom. Many of the listed amenities aren't available during COVID. Call ahead to check.

    2 night business trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Quaint older property with character

    Nice older property with a lot of character. First night was sleepless due to street noise, rest of stay was nice. Appreciated the double blinds, the windows that opened, the shower, plenty of mirrors. Could use a small refrigerator. Staff was exceptionally helpful, though due to covid we had to be our own Bell hop. Great location near union square. We walked to all our events.

    JoAnn, 2 night trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Creepy hotel, got walked in on.

    This was such a strange stay. My partner and I booked a room here and the lady helping us was not the best. She couldn’t find our reservation even though I showed her the reservation date etc. she was claiming that it was because we were arriving so late to check in. I wasn’t aware that there was a time frame to check in. She finally figured it out and gave us our room keys. When we get to our room, it was clearly used. We had to go back down and get a new room. This one was much better until I saw the towels in the bathroom were dirty. At that point we were so tired we just went to bed. At about 9-10am my partner and I hear a cart going down the hall, and suddenly our door is swung open and someone walked in on us. The person didn’t even knock or announce himself. Granted he immediately closed the door but didn’t even apologize. I don’t think I’ll be staying here again.

    1 night trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I booked this hotel because on the website they mentioned they had on site parking and they did not. They had meter parking and garage parkings around the corner or a couple blocks down. I wanted to keep my car safe so that was a priority for me. Well, I ended up parking it at the meter and got a ticket for having my car there at 2am given that I called front desk at what time do I have to wake up so I don’t pay a fine and they said 7am … I didn’t argue with them at all when I received the 85.00 dollar fine but damn was I boiling having to pay 15.00 for parking meter, 85.00 for the ticket, and 45.00 for the next day garage parking that I couldn’t move my car from or else I’d pay again.

    Ana, 2 night trip, Aug 5, 2021

    Verified Hotels.com guest review

See all 896 reviews