During our week-long stay at Hotel or Plaza Brussels for a work and leisure trip, we found both positives and negatives.
The lobby was large and inviting, with plenty of seating. However, the plastic flowers, felt outdated and tacky.
The hotel shows signs of wear and tear, with stained carpets, scratched furniture, and cracked walls. It’s clear that the hotel has seen better days and could use some renovation.
The hotel is conveniently located within walking distance of many restaurants and shops. However, there are several adult shops nearby, which might not appeal to all guests. The area felt generally safe and accessible.
Despite the worn-out appearance, the hotel was clean, and our room was spacious, providing ample space to relax and work.
The staff was eventually helpful, though service could have been more prompt. Once engaged, they were courteous and willing to assist.
While not without its charms, Hotel or Plaza Brussels would benefit from some refurbishment. The convenient location and large, clean rooms make it a decent option, but the worn condition and lackluster decor might lead us to consider other choices in the future.