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1 room, 2 adults

Sonesta Simply Suites San Antonio NW

2.5-star2.5 stars
9350 Ih 10 W, San Antonio, TX, 78230, United States of America

No-frills hotel in Medical Center District with 24-hour fitness
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very friendly. May 2, 2021
  • Good service and clean rooms.Apr 30, 2021

Sonesta Simply Suites San Antonio NW

from Rs6,578
  • Suite, 1 Queen Bed, Accessible
  • Suite, 1 Queen Bed with Sofa bed
  • Studio Suite, 1 Queen Bed (Studio)
  • Suite, 1 Queen Bed, Accessible
  • Suite, 2 Queen Beds (Two Bedroom)
  • Studio Suite, 1 Queen Bed, Accessible
  • Studio Suite, 1 Queen Bed, Accessible

What’s around Sonesta Simply Suites San Antonio NW

Landmarks

  • In Medical Center District
  • University of Texas Health and Science Center at San Antonio - 42 min walk
  • Huebner Oaks - 45 min walk
  • South Texas Medical Center - 2.4 mi / 3.8 km
  • USAA Corporate Office Headquarters - 2.5 mi / 4 km
  • North Star Mall - 5.4 mi / 8.7 km
  • St. Mary's University - 5.8 mi / 9.3 km
  • University of Texas-San Antonio - 6.6 mi / 10.5 km

Getting around

  • San Antonio International Airport (SAT) - 10 min drive
  • San Antonio Station - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed*

  • Restrictions apply*

  • Up to 88 lbs

  • Off-leash area available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking and van parking on site

  • Street parking available

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • Conference space
  • Conference space size (feet) - 400
  • Conference space size (meters) - 36
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Sonesta Simply Suites San Antonio NW’s small print

Also known as

  • Candlewood Suites San Antonio NW Hotel
  • Sonesta Simply San Antonio NW
  • Sonesta Simply Suites San Antonio NW Hotel
  • Candlewood Suites San Antonio NW Medical Center
  • Sonesta Simply Suites San Antonio NW San Antonio
  • Sonesta Simply Suites San Antonio NW Hotel San Antonio
  • Candlewood Suites NW Hotel San Antonio
  • Candlewood Suites San Antonio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 9 AM to 10 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 25.00 per day

  • Administrative fee: USD 50.00 per accommodation, per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per accommodation (may vary based on length of stay)

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sonesta Simply Suites San Antonio NW

  • Does Sonesta Simply Suites San Antonio NW offer free cancellation for a full refund?
    Yes, Sonesta Simply Suites San Antonio NW does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sonesta Simply Suites San Antonio NW?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sonesta Simply Suites San Antonio NW?
    Yes, there's free self parking.
  • Is there a pool at Sonesta Simply Suites San Antonio NW?
    Yes, there's a seasonal outdoor pool. Guests have pool access from 9 AM to 10 PM.
  • Are pets allowed at Sonesta Simply Suites San Antonio NW?
    Yes, pets are welcome, with a maximum weight of 88 lbs per pet. There's a charge of USD 25 per accommodation, per day, and there's also a deposit of USD 25.00 per day. Service animals are exempt from fees. Dog exercise areas are available.
  • What are the check-in and check-out times at Sonesta Simply Suites San Antonio NW?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Sonesta Simply Suites San Antonio NW?
    Yes. Nearby restaurants include 210 Ceviche Seafood Cocina (8-min walk), El Taco Tote (8-min walk), and Pasha (14-min walk).
  • What is there to do at Sonesta Simply Suites San Antonio NW and nearby?
    Sonesta Simply Suites San Antonio NW has a seasonal outdoor pool and a 24-hour fitness center.

Recent reviews

Good 7.0 From 123 reviews

Good 6.0
It’s Okayish
Average. Hotel was hard to find as I checked in after dark. FYI, it’s behind the “Hustler Store”. Parking is minimal. I took someone’s space when they left but I saw others circling. Staff was friendly and check in was quick. They didn’t have vending machines but I didn’t want to go to a convenience store and lose my parking space and no stores within walking distance. Hallway floors are plywood and not concrete as most are and very bouncy?!?! So you hear every step when someone walks past your door. Room was clean but my bed felt lumpy and maybe old? Meh, overall it was okayish. It served its purpose. I had a place to sleep and left early the next day.
us1 night business trip
Exceptional 10.0
Home away from home
Absolutely loved my stay
April, us1 night trip
Good 6.0
Turn Your Road Sign On!
Sign on frontage road was not lighted, so had very difficult time finding the hotel. This was especially challenging given the one-way frontage access. If you miss the hotel (due to NO visible sign at night) you have to do a large loop on frontage roads around the interstate. This was very frustrating and could not find hotel until third circle.
us1 night trip
Good 6.0
OK
Stay was OK, I didn't like the fact that they dont have King beds. Hotel definitely needs some upgrades
Jamon, us2 night trip
Poor 2.0
Shouldn’t judge a book by its cover
Treated very poorly and will not be staying here again
Dane, us1 night trip with friends
Poor 2.0
Horrible stay. Got treated like I wasn’t
Katherine, us1 night family trip
Poor 2.0
Wish I had more money
They have a 250 deposit I was unaware of. Which is three times the cost of the room I was trying to stay in. The suite looked nice. Didn’t get to stay though. Stayed at a la Quinta for a cheaper price downtown and had a good time. They didn’t charge me a cancellation fee. So I’m grateful for that.
Johnathin, us1 night trip
Good 6.0
Chairs where really old n beat down was not the cleanest!
us1 night family trip
Very good 8.0
I like the Pricing of the Room that allows me a private Bedroom from the Kids. I also Like that it is not very far to Six Flags. My only complaint was the Shower, or maybe pressure. the Shower head shot water out too fast and was painful to shower.
Steven, us1 night family trip
Fair 4.0
We had dirty towels still hanging in bathroom from previous guests. Coffee pot was broken and didn’t work. Room had no safe in it like said it would.
us2 night family trip

Sonesta Simply Suites San Antonio NW