Windward Passage Hotel

Photo gallery for Windward Passage Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, individually decorated, individually furnished

Overview of Windward Passage Hotel

Windward Passage Hotel

3.5 star property
3.5-star hotel in St. Thomas with outdoor pool and restaurant

6.4/10 Good

1,302 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is ₹179
Price available on 21/08/2022
Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • Air conditioning
  • Garden
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Magens Bay Beach - 6 min drive
  • Bolongo Bay - 16 min drive
  • Coki Point Beach - 9 min drive
  • Sapphire Beach - 11 min drive
  • Secret Harbour Beach - 12 min drive
  • Honeymoon Beach - 83 min drive
  • Virgin Islands National Park - 62 min drive
  • Trunk Bay - 87 min drive
  • Cinnamon Bay Beach - 88 min drive

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 1 min drive
  • Cyril E. King Airport (STT) - 10 min drive
  • Culebra (CPX-Benjamin Rivera Noriega) - 24.1 miles/38.8 km
  • Terrance B. Lettsome Intl. Airport (EIS) - 27.2 miles/43.8 km

About this property

Windward Passage Hotel

Windward Passage Hotel puts you just 2.7 mi (4.4 km) from the airport and within a 15-minute drive of Sapphire Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness center, a terrace, and a garden. Fellow travelers love the location and comfortable guestrooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:30 PM - 11:00 PM
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business center
  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 25 for adults, and USD 10 and USD 25 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Frequently asked questions

Does Windward Passage Hotel offer free cancellation for a full refund?
Yes, Windward Passage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Windward Passage Hotel?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at Windward Passage Hotel on 21 August 2022 start from ₹179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Windward Passage Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Windward Passage Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Windward Passage Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Windward Passage Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Windward Passage Hotel?
You can check in from 4:30 PM - 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Windward Passage Hotel and nearby?
Windward Passage Hotel has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Windward Passage Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include The Pie Whole (7-min walk), Hook (7-min walk), and Virgilio's Restaurant (7-min walk).
What's the area around Windward Passage Hotel like?
Windward Passage Hotel is a short 1-minute drive from St. Thomas (SPB-St. Thomas Seaplane Base) and 10 minutes' walk from St. Thomas Synagogue. The local area is central and popular for its beaches.

Overall score and ratings

6.4

Good

6.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.3/10

Eco-friendliness

4/10 Fair

The pool didn’t work the entire 5 day stay the water pressure in the shower and sink was nonexistent had to keep calling the front desk! Breakfast was terrible for $20 per person! Towels and washcloths were hard! Staff was super nice! But would not stay here ever again!
Jamara, 5-night trip
Verified Hotels.com guest review

6/10 Good

Angella, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Trinae, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel looks good in the pictures, but when you see it in person it's different. It's old, the furniture was old.
8-night trip with friends
Verified Hotels.com guest review

2/10 Poor

1 star hotel for 5 star price
My plans changed unexpectedly due to a cancellation and decided to spend the duration of our time on Sr Thomas. Booked the room at Windward and it was the worst decision ever. Gone were the glory days I knew Windward use to be. They market the place as luxurious and newly renovated but that’s a far from it. The room was not clean. There were stained sheets on the bed and pillows, dust, cracked door to the bathroom and mold on the walls. Not to even mention there was a bug in the room. Stayed for three nights, and not once did room service visited our room and clean it. I even requested it. If you have garbage in your room you better take it out yourself. I don’t see why they charging you cleaning and hotel tax. In addition, I reserved the room for one price on the app and was charged another price. Brought it up to the front and they said it’s a hold. Today, the amount still remain on my card. Terrible experience! Try a different hotel as I’m never returning Windward again!
Argel, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Udean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had to go and get my towels for my room .
ANNA, 5-night trip
Verified Hotels.com guest review

8/10 Very good

It was ok
I picked this hotel due to missing my cruise departure. I had 2 days to spend at this hotel. The pictures are from a while ago. The hotel is run down and trying to get by. I couldn't check in until 4:30 and I arrived at 4 pm. The security person was very nice and got me some water. I couldn't even purchase a drink prior to checking in. There are gates around the hotel, and I had to go buy items from a convivence store down the street to survive through no restaurant service on Monday and Tuesday. I also had to go get a COVID test to board the ship. Security helped me a great deal. You must take a taxi to get anywhere. There is very few places you can walk to from the hotel.
Andrea, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointing USVI Stay
Let me start by saying that the fact that over 50% of the reviews are either 4 or 5 stars is comical. Those are either people associated with this hotel, or people that have never stayed at a 5 star resort. This is a motel quality establishment. There is nothing wrong with motels; however the reviews are not reflective of this fact. The check in is a nightmare. They have only one person working the front desk and it is not a very efficient person. We stayed two nights in this hotel, a week apart. One was on the day that we arrived to the USVI and one when we returned from our charter. Both times were at least 45 minutes to check in and both times we had issues with the room. On the first stay, we were told our room was not ready although it was an hour after our check-in time. I told them it was not acceptable and they found me a room. The room was not terrible but the bathroom looked like it had never been remodeled. It had cracked tiles throughout and the grout was filthy. The hotel has no amenities other than a small pool and an outdoor bar with a very limited selection. In closing, I would not say to not stay at this hotel; although I would never stay there again. I am just stating that if you decide to stay there, just understand that you are staying at the equivalent of a lower level Motel. The staff is inept and unfriendly, with the exception of the bartender that was extremely nice. The amenities are the equivalent of a Motel 6,
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Jerome, 2-night trip
Verified Hotels.com guest review