Mercure Wien City offers a great location, putting you within a 15-minute walk of St. Stephen's Cathedral and Stephansplatz. Also, Belvedere and Vienna State Opera are just a 5-minute drive away. Public transportation is just a short walk: Salztorbrücke Tram Stop is 3 minutes and Marienbrücke Tram Stop is 4 minutes.
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 25 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Room service (limited hours)
Snack bar/deli
What to do
Bicycle rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Luggage storage
Multilingual staff
Facilities
Built in 1992
Safe-deposit box at front desk
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: EUR 50 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 59 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 25 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna
Frequently asked questions
Does Mercure Wien City offer free cancellation for a full refund?
Yes, Mercure Wien City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Wien City?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Wien City?
Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
What are the check-in and check-out times at Mercure Wien City?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 59 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Mercure Wien City?
No, this hotel doesn't have a casino, but Casino Wien (18-min walk) is nearby.
What is there to do at Mercure Wien City and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Mercure Wien City like?
Mercure Wien City is in Leopoldstadt, a short 3-minute walk from Salztorbrücke Tram Stop and 11 minutes' walk from St. Stephen's Cathedral.
Mercure Wien City Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
24 December 2024
i
i, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Robert
Robert, 3-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Very helpful staff.
Stayed at this hotel a few times previously, always very satisfied. The plastic odour of the carpet installed during renovations gave me a headache due to my sensitivities. We had to check out soon after checking in.
The male staff at the desk was not particularly helpful addressing our request to change to another Accor hotel nearby, saying basically “there’s nothing we can do”. The much more helpful female staff next to him arranged it so we received a partial refund and transferred to another hotel. We were informed of our refund within a couple of days. We are thankful to the very helpful and competent lady who helped us. Perhaps she can teach the others how great service is done.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Özg
Özg, 4-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Staff are great and so close to city centre
Iris
Iris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Edgar
Edgar, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
The front desk staff were very friendly and helpful. The hotel is close to everything. The only challenge was the cleaning staff would open the door while knocking, you would not get a chance to respond. The room had no do not disturb sign so we had to request one from front desk.
Mark
Mark, 5-night romance trip
Verified Expedia guest review
8/10 Very good
22 September 2024
We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
LUZ
LUZ, 4-night trip
Verified Hotels.com guest review
6/10 Good
5 September 2024
The location was great and the room was nice and spacious. However l, the room had a weird odor and the a/c didn’t seem to work well at all the room got extremely hot at night.
Michael
Michael, 3-night family trip
Verified Expedia guest review
6/10 Good
31 August 2024
No good no bad
Amir
Amir, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Great stay, clean and practical. Breakfast was expensive but plenty other options outside the hotel within walking distance.
Binita
Binita, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Great choice Vienna
Nice option very near the centre
Colin
Colin, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
11 July 2024
Jessica
Jessica, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Ara
Ara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Excelent location
Luis
Luis, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Ashley
Ashley, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2024
Three nights stay, comfy room, nice central location. Staff friendly and helpful. The only wish would be to have more/a better storage space for clothes.
Elvis
Elvis, 3-night trip
Verified Hotels.com guest review
8/10 Very good
13 May 2024
Karen
Karen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 March 2024
Staff was friendly.
Breakfast was expensive.
Seyed Mohammad
Seyed Mohammad, 5-night family trip
Verified Expedia guest review
8/10 Very good
30 March 2024
Very lovely hotel. Decor looks fab. Staff very welcoming and friendly. Breakfast was enjoyable, calm and spacious.
The only downside is no bar just a vending machine.
Jennifer
Jennifer, 3-night family trip
Verified Expedia guest review
8/10 Very good
16 December 2024
Gitte
Gitte, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Sennur
Sennur, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Kirsi
Kirsi, 3-night trip
Verified Hotels.com guest review
6/10 Good
29 November 2024
Extrem netter Service, relativ dunkle Zimmer aber alles in Ordnung