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Novum Hotel Ambassador

Hotel with outdoor pool, near Miniatur Wunderland
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novum Hotel Ambassador

Flat-screen TV
Exterior
Lobby
Bar (on property)
Outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Cable channels
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Economy Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Map
Heidenkampsweg, 34, Hamburg, HAM, 20097

What's nearby

  • Mehr!-Theater am Großmarkt - 20 min walk - 1.7 km
  • Hamburg City Hall - 4 min drive - 2.9 km
  • Miniatur Wunderland - 4 min drive - 3.3 km
  • Elbe Philharmonic Hall - 5 min drive - 3.5 km
  • Hamburg Cruise Center - 5 min drive - 3.4 km

Getting around

  • Hamburg Airport (HAM) - 35 min drive
  • Lübeck (LBC) - 60 min drive
  • Hamburg Central Station - 21 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
  • Elbbrücken Station - 29 min walk
  • Berliner Tor Station - 5 min walk
  • Hammerbrook S-Bahn - 9 min walk
  • Lohmuhlenstrasse U-Bahn - 12 min walk

Restaurants

  • ‪Maya Kaffeerösterei - ‬10 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬6 min walk
  • ‪Superbude St. Georg - ‬5 min walk
  • ‪Lunch HOUSE - ‬6 min walk

About this property

Novum Hotel Ambassador

At Novum Hotel Ambassador, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. Public transportation is just a short walk: Berliner Tor Station is 5 minutes and Hammerbrook S-Bahn is 9 minutes.

Languages

English, German

At a glance

Hotel size

  • 119 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Piano
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ambassador Hamburg
Ambassador Quality Hotel Hamburg
Hamburg Ambassador
Hamburg Quality Hotel Ambassador
Quality Ambassador
Quality Ambassador Hamburg
Quality Hotel Ambassador Hamburg
Quality Hotel Hamburg Ambassador
Quality Hotel Ambassador
Quality Hotel Hamburg

Frequently asked questions

Does Novum Hotel Ambassador offer free cancellation for a full refund?
Yes, Novum Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novum Hotel Ambassador?
Yes, there's an outdoor pool.
Are pets allowed at Novum Hotel Ambassador?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novum Hotel Ambassador?
Yes, there's free self parking.
What are the check-in and check-out times at Novum Hotel Ambassador?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).
Is there an onsite casino at Novum Hotel Ambassador?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) and Casino Reeperbahn (6-min drive) are both nearby.
What is there to do at Novum Hotel Ambassador and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Novum Hotel Ambassador?
Yes, there's an onsite restaurant.
What's the area around Novum Hotel Ambassador like?
Novum Hotel Ambassador is in Hamburg-Mitte, a short 5-minute walk from Berliner Tor Station and 20 minutes' walk from Mehr!-Theater am Großmarkt.

Novum Hotel Ambassador Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Caleb, 1-night trip
Verified Ebookers guest review

4/10 Fair

Güray, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kestutis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nihad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good value for money
Willem, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Friendly staff, clean room, the furniture a little bit worn, the breakfast was very nice with many options, all in all I had a pleasant experience.
Monica, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good priced single room
A small single room wich was perfect for staying one night
Sikke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay in Hamburg
Good place, friendly service, the room was clean and comfy. Breakfast was good. I only stayed for one night so don't have more things to say. A couple of improvements would be if there were more lights in the room. And people talking in corridors could be sometimes a bit loud.
ABHIJEET, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good business hotel
Ok business hotel. Location not very centric, need car. Room ok
Evert Johannes, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

2 might business trip to Hamburg
An efficient stay in an efficient hotel. Since I was on a business trip I did not spend much time in the hotel. Hotel was in a logistically good position with easy access. My only issues were with breakfast manager, who was rude. Corona regulations are strict, I get it, but not easy to understand a manager that does not speak english, and choses to be rude to guests.
Joel, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable.
We are a family of four with a dog and our stay was good. This hotel was in a very busy part of town and about a 10 minute walk to public transportation. It made for a slightly noise background outside the window. The room and hotel was clean. Only wish was for outlets near the bed.
Sabrina, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Disappointed
Did not stay due to a flight cancellation. Wrote to Hotel.com and hotel, the latter did not respond. Was not able to get get a refund due to policy. No grace shown at all. Disappointed.
Beverley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A good hotel
Excellent rooms and a very good breakfast. Reception staff are very helpful.
Adrian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel choice if visiting local businesses but you need to be prepared for a taxi or Metro ride (or a longish walk) if seeking bars or restaurants.
2-night trip
Verified Expedia guest review

8/10 Very good

Good affordable stay
Quiet location, close to city center it has decent amenities. Swimming Pool, Sauna + Gym.
Chris, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel with very friendly staff
This hotel was a stop over from our trip to Denmark. Overal nice hotel with a staff that cares to give you the best possible service. The restaurant serves excellent cooked meals.
1-night trip
Verified Expedia guest review

8/10 Very good

Quality Hotel Ambassador Hamburg
Just a short walk to S-Bahn/U-Bahn. The pool is a bit small but the sauna is great.
1-night trip
Verified Expedia guest review

8/10 Very good

Warm hotel with very friendly staff
Although it was very cold outside, the room was nice and warm. Even the water in the pool was fine and going to the sauna was great. The room and bed were a bit small, but other than that I enjoyed my stay. I must say that all the staff were very friendly and welcoming.
Martha, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay for family!
This was a great stay! Slight problem at checkin.... (our room was only set for 2 pp instead of the requested 4)... but it was quickly remedied and the front desk manager gave me a drink comp as an apology. The restaurant and bar were both excellent for service and food.... and my kids particularly enjoyed the indoor pool and sauna area! There was even a small playroom with toys that was great for my youngest.
Sonja, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Nice, room too small
The lobby was nice and the restaurant also, it was an old hotel, the room was small and not so clean, the staff was very nice, we just stayed one night, so we were not able to see all the amenities
dani, 1-night trip
Verified Expedia guest review

8/10 Very good

Great hotel
The room is clean and comfortable but there is nothing to do around the area.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Good Experience
Hotel was clean and comfortable
Verified Hotels.com guest review