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Hemak Suites

Photo gallery for Hemak Suites

Executive Double Room | Laptop workspace, soundproofing, free WiFi, bed sheets
Front of property
Interior
Executive Double Room | Bathroom sink
Interior

Overview of Hemak Suites

Hemak Suites

3.5 star property
Riverfront hotel in Nairobi Central with restaurant and conference center

9 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Restaurant
  • 24/7 front desk
Map
Keekorok Road Hemak Plaza, 4th Floor, Nairobi, 00400
Main amenities
  • 24-hour business center
  • 24-hour front desk
  • Airport shuttle
  • Breakfast available
  • Coffee shop/cafe
  • Conference center
  • Daily housekeeping
  • In-room childcare
  • Laundry service
  • Meeting room
  • Restaurant
  • Room service
For families
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Elevator
  • In-room childcare (surcharge)
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Nairobi Central
  • Thika Road Mall - 24 min drive
  • Nairobi National Park - 29 min drive

Getting around

  • Nairobi (WIL-Wilson) - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 32 min drive
  • Nairobi Station - 29 min drive
  • Syokimau Station - 30 min drive
  • Syokimau SGR Railway Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Smothers Restaurant - 8 min walk
  • Muringa Pub - 6 min walk
  • Azuri Cafe n resturant - 7 min walk
  • Green Court Restaurant - 5 min walk
  • Cafe Kristina - 6 min walk
Map

About this property

Hemak Suites

Hemak Suites is just 4.2 mi (6.8 km) from the airport and offers a shuttle (available 24 hours) for USD 25 per vehicle one-way. For a bite to eat, guests can check out Hemak Caffe, which serves breakfast, lunch, and dinner.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from noon - 10:00 PM
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

Working away

  • 24-hour business center
  • Conference center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Elevator

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 32-inch flat-screen TV

Sleep well

  • Bed sheets provided
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Laptop-friendly workspace

More

  • Daily housekeeping

Special features

Dining

Hemak Caffe - This buffet restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hemak Suites Hotel
Hemak Suites Nairobi
Hemak Suites Hotel Nairobi

Frequently asked questions

Does Hemak Suites offer free cancellation for a full refund?
Yes, Hemak Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hemak Suites?
This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hemak Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hemak Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Hemak Suites?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Hemak Suites?
You can check in from noon - 10:00 PM. Check-out time is 10:00 AM.
Are there restaurants at or near Hemak Suites?
Yes, there's an onsite restaurant, Hemak Caffe.
What's the area around Hemak Suites like?
Hemak Suites is located by the river in Nairobi Central, a short 7-minute walk from University of Nairobi and 10 minutes' walk from City Market.

Reviews

4.8

7.7/10

Cleanliness

7.4/10

Staff & service

4.5/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Palvin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No hot water
reginald, 1-night trip
Verified Expedia guest review

6/10 Good

Nice hotel, terrible location
Hotel is beautiful. Perfect for someone working downtown. The problem is the area. No place for Uber to park or pickup. Uber drivers refused to pick us up. Waiting for one or another to come get us for an hour, we gave up on Uber, had a city taxi take us to a restaurant. When we returned, from our 6th floor window. , I videotaped our driver on street level slammed against a wall and beaten by about a dozen people. Having enough of this dangerous neighborhood, we left after staying one night from a 4 night stay!
gary d, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Review
The room is amazing and the professionalism of the staff. They go extra mile to provide excellent customer service. The rooms are super clean and comfortable. Even though it is located in a busy and chaotic CBD area, the hotel is very safe and secure. Do not recommend coming to the hotel at night time or walking around during night though. Besides the location, the hotel itself is great.
Aleksandar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

the place was clean but the shower curtains needs to be longer to prevent the water from splattering into other parts of the bathroom.
7-night trip
Verified Orbitz guest review

8/10 Very good

Was ok for a short stay. Their room Deco was perfect. Can improve on Breakfast. Have a fan available for guest who would need one.
IRENE WAHITO, 2-night trip
Verified Hotels.com guest review