Located near a train station, Hotel Schlüssel is a great choice for a stay in Lucerne. For a bite to eat, guests can check out Restaurant Schlüssel, which serves Regional cuisine and is open for breakfast, lunch, and dinner.
Languages
English, French, German
At a glance
Hotel size
10 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Offsite parking within 262 ft (CHF 20 per night)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's menu
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1545
Terrace
Art gallery on site
Designer stores on site
Shopping mall on site
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Home comfort
Heating
Fan
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Desk chair
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Special features
Dining
Restaurant Schlüssel - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Late check-out can be arranged for an extra charge
Parking
Parking is available nearby and costs CHF 20 per night (262 ft away)
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545
Frequently asked questions
Does Hotel Schlüssel offer free cancellation for a full refund?
Yes, Hotel Schlüssel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Schlüssel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Schlüssel?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hotel Schlüssel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.
Is there an onsite casino at Hotel Schlüssel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.
What is there to do at Hotel Schlüssel and nearby?
Have fun with nearby activities like cycling, hiking, and mountain climbing.
Hotel Schlüssel is in the heart of Lucerne, a short 9-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Jesuit Church.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
2/10 Poor
Mar 16, 2024
Kelvin
Kelvin, 1-night trip
Verified Expedia guest review
4/10 Fair
Feb 24, 2024
es war leider nicht den goldene schlussel boutique hotel weil er zur zeit zu ist. wir wurden in goldenes Stern hotel umgeteilt. ich war sehr enteuchen weil ich einen anderen Hotel erwartet hat und keine zimmer sauber aber einfach keinen boutique hotel kategorie
Massimo Roberto
Massimo Roberto, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2023
Marie-Claude
Marie-Claude, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2023
benedikte
benedikte, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2023
Mª Magdalena
Mª Magdalena, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2023
Franco
Franco, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2023
ANDREW
ANDREW, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2023
Clean, comfortable, quiet stay
Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Robin
Robin, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 30, 2023
We stayed here for two nights. Our experience was more like renting an apartment from a private person that a room in a hotel. The reception desk was not available at check in, and few times I needed something for my room maybe after 4 pm. Overall room was clean but everyone who rent a room should be aware of the church bells that go off every 15 minutes, even during the nights.
Sahar
Sahar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2023
Eduardo
Eduardo, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 24, 2023
overall, I don't like it and will not recommend it. it is convenient, however, the room is very small, without air conditioning. it was very warm. by opening the widow overnight, I got street noise as well as a large number of mosquito bites.
Paul
Paul, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 22, 2023
jean-michel
jean-michel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 16, 2023
Gail
Gail, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2023
Terri
Terri, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2023
Kristie
Kristie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2023
The room is nice and the staffs are awesome!
MENG
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2023
Very nice hotel within walking of many attractions.