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ANA Crowne Plaza Kobe by IHG

5.0 star property
Indulge in relaxation with a rejuvenating massage or take a leisurely stroll through the serene garden. Enjoy world-class dining options and discover why this hotel stands out for its exceptional service.

Photo gallery for ANA Crowne Plaza Kobe by IHG

View from room
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest
In the heart of Kobe, ANA Crowne Plaza Kobe offers a tranquil retreat with an indoor pool and serene garden. Treat yourself to shopping on site, relax at the spa or indulge in Italian cuisine at one of 7 restaurants. Helpful staff are always ready to ensure your stay is nothing short of exceptional.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 7 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 23 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is ₹4,849
₹6,845 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Suite, 2 Bedrooms, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Club Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Twin Bed, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - single
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Business Room

In-room safe, desk, laptop workspace, blackout curtains

Business Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 3 Twin Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 3 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Club Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Bidet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Twin Beds, Club Lounge Access, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Club Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Twin Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Twin Beds, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Twin Beds, Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Club Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - single
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Club Lounge Access, Mountain View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - single
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002

What's nearby

  • Shin-Kobe Ropeway - 2 min walk
  • Kobe Oji Zoo - 3 min drive
  • Meriken Park - 4 min drive
  • Kobe Harborland - 5 min drive
  • Kobe Tower - 6 min drive

Getting around

  • Kobe Airport (UKB) - 21 min drive
  • Itami Airport (ITM) - 53 min drive
  • Kansai Intl. Airport (KIX) - 81 min drive
  • Kobe Nada Station - 4 min drive
  • Kobe Kasuganomichi Station - 18 min walk
  • Kobe Sannomiya Station - 22 min walk
  • Shinkobe Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 21 min walk
  • Kyukyoryuchi Daimarumae Station - 26 min walk

Restaurants

  • ‪CoCo壱番屋 - ‬7 min walk
  • ‪珈琲屋 OB 新神戸店 - ‬5 min walk
  • ‪AiiA 2.5 Theater Kobe CAFE - ‬5 min walk
  • ‪Cafe FREUNDLIEB - ‬7 min walk
  • ‪吉野家 - ‬5 min walk

About this property

ANA Crowne Plaza Kobe by IHG

ANA Crowne Plaza Kobe by IHG puts you within a 10-minute drive of Meriken Park and Kobe Harborland. Guests can be pampered with massages at the spa, and Restaurant & Bar LEVEL 36, one of 7 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a fitness center. The helpful staff and overall property condition get good marks from fellow travelers. The property is just a short walk to public transportation: Shinkobe Station is 5 minutes away.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 592 rooms
    • Arranged over 37 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1500 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Toys
  • Bed rails

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • 23 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair-width doorways

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Restaurant & Bar LEVEL 36 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA - Onsite restaurant. Open daily.
Japanese KOBE NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO - This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3600 for adults and JPY 1800 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for JPY 2000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Parking

  • Self parking costs JPY 1500 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Does ANA Crowne Plaza Kobe by IHG offer free cancellation for a full refund?

Yes, ANA Crowne Plaza Kobe by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ANA Crowne Plaza Kobe by IHG?

Yes, there's an indoor pool.

Are pets allowed at ANA Crowne Plaza Kobe by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ANA Crowne Plaza Kobe by IHG?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at ANA Crowne Plaza Kobe by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at ANA Crowne Plaza Kobe by IHG and nearby?

Have fun with nearby activities like hiking and mountain climbing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. ANA Crowne Plaza Kobe by IHG also has 3 bars and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near ANA Crowne Plaza Kobe by IHG?

Yes, there are 7 onsite restaurants, featuring Italian cuisine.

What's the area around ANA Crowne Plaza Kobe by IHG like?

ANA Crowne Plaza Kobe by IHG is a short 5-minute walk from Shinkobe Station and 2 minutes' walk from Shin-Kobe Ropeway.

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ANA Crowne Plaza Kobe by IHG Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Increíble place
wonderful
Santiago, 3-night trip

8/10 Very good

next to a mountain to take walks.
David A. P., 3-night trip

10/10 Exceptional

It’s conveniently located next to the train station!
William, 1-night trip

8/10 Very good

Comfortable room
April, 3-night trip

8/10 Very good

Nice clean and stuffs were polite and friendly. There were groceries store underneath hotel was very convenient
EDDIE, 10-night trip

4/10 Fair

Very old and dated hotel
Chun Ying, 1-night trip

8/10 Very good

Decent for the money but the rooms need renovating.
Tiffany, 2-night trip

6/10 Good

Good
Masahiko, 1-night trip

8/10 Very good

Open time for pool and sauna is between 9am and 7pm, not very convenient. Plus they also cost extra money. Breakfast buffet is very good. Gym is open 24hrs free of charge Location is perfect. A few mins walk from the train station shin Kobe.
yawei, 1-night trip

10/10 Exceptional

Close proximity to the major railroad station
Midori, 1-night trip

2/10 Poor

This prperty is in dire need of an overall renovation. The rooms and in particular the carpet in all areas was filthy.
Katherine, 3-night trip

10/10 Exceptional

Very convenient for transportation
Chui Hung, 2-night trip

10/10 Exceptional

Pleasant stay. Breakfast is very packed. Good spread though
Daniel, 8-night trip

10/10 Exceptional

Wonderful!
MACHIKO, 1-night trip

10/10 Exceptional

Peaceful. Nice. Gym. Food. Ease of a meeting place
Hanzo, 10-night trip

6/10 Good

Did not like this place at all. Only stayed for convenience of Shinkansen. Junky toilet and sink. The sink was too low and gave me a sore back. There was a stool but who brushes their teeth sitting down. Limited dining options. Never staying here again.
Harold, 3-night trip

10/10 Exceptional

World Class Hotel Next to Shin-Kobe Station
Modern, western hotel connected by walkway to Shin-Kobe station. Good access to rest of city, especially the cable car to the gardens above Kobe. Hotel is essentially part of a shopping/restaurant center. Well worth the money.
Bruce, 1-night trip

8/10 Very good

Overall a very pleasant stay, and you cannot be beat the convenient location of the hotel adjacent to Shin-Osaka station. The room was very clean, though rather dated. Otherwise, very comfortable and quiet hotel with excellent staff.
Derek, 1-night trip

8/10 Very good

Shin Kobe hotel
Convenient to Shin Kobe station. Very friendly staff. Room clean but small and tired. Needs a facelift.
Julie, 1-night trip

8/10 Very good

The carpet needs replaced. Room was Ok but a bad patch job made for tripping hazard. Hallway was very stained and had old Japanese Roykan smell. If you’ve ever stayed at one you know what I mean. Other than that. It was very clean and everything in the worked perfectly.
Richard, 3-night trip

10/10 Exceptional

Dated but elegant
KUNGHSUAN, 1-night trip

8/10 Very good

Some of the staff
Alan, 1-night trip

10/10 Exceptional

Kobe
A very large hotel with style!. We had a spacious room with a great view of the city and harbour from the 26th floor. Large bathroom . Very Close to the Rail Station Should have made time to visit the Herb Garden via the nearby cable car
Matthew Alan, 1-night trip

10/10 Exceptional

good
Yoshiro, 2-night trip

10/10 Exceptional

I been there for nearly two weeks and find out.It very hard to managed the high services like this now a day well respected to the management and looking forward to coming back again thx
thanh N, 11-night trip