Atlas Medina & Spa

5.0 star property
Luxury hotel with spa, near Jemaa el-Fnaa

Photo gallery for Atlas Medina & Spa

Outdoor pool, pool umbrellas
Sports facility
Garden
Lobby sitting area
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Experience the magic of Marrakech at Atlas Medina & Spa, where tranquility meets luxury. Unwind with a facial or aromatherapy treatment at the onsite spa, take a dip in one of two pools, and enjoy garden views while savoring meals at one of two on-site restaurants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

2 Chambres adjacente

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 80 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Single Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
HDTV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
Avenue Hassan 1er, Marrakech, 40000

What's nearby

  • Palais des Congrès - 2 min walk
  • Menara Mall - 11 min walk
  • Marrakech Plaza - 18 min walk
  • Majorelle Garden - 4 min drive
  • Jemaa el-Fnaa - 5 min drive

Getting around

  • Menara Airport (RAK) - 12 min drive
  • Marrakech Central Station - 13 min walk

Restaurants

  • ‪% Arabica - ‬4 min walk
  • ‪Medley - ‬5 min walk
  • ‪Waffle Factory - ‬8 min walk
  • ‪Paul - ‬11 min walk
  • ‪Papàlazzo - ‬5 min walk

About this property

Atlas Medina & Spa

When you stay at Atlas Medina & Spa, you'll be just a 5-minute drive from Jemaa el-Fnaa and Avenue Mohamed VI. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Jacaranda, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers like the room service.

Languages

Arabic, English, French, Spanish

At a glance

DONE

Hotel size

    • 235 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 7 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Racquetball/squash
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Jacaranda - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
Tataoui - Overlooking the pool and garden, this restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MAD 30 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

Renovations and closures

This property is closed from August 18 2022 to August 17 2024 (dates subject to change).

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for MAD 300.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Atlas Medina
Atlas Medina Hotel
Atlas Medina Hotel Marrakech
Atlas Medina Marrakech
Atlas Medina And Spa
Medina Spa Marrakech
Atlas Medina & Spa Hotel
Atlas Medina & Spa Marrakech
Atlas Medina & Spa Hotel Marrakech

Frequently asked questions

Is Atlas Medina & Spa currently open?

This property is closed from August 18 2022 to August 17 2024 (dates subject to change).

Does Atlas Medina & Spa offer free cancellation for a full refund?

Yes, Atlas Medina & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Atlas Medina & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Atlas Medina & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Atlas Medina & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Atlas Medina & Spa?

Check-in start time: noon; Check-in end time: 7 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Atlas Medina & Spa?

No, this hotel doesn't have a casino, but Casino de Marrakech (17-min walk) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.

What is there to do at Atlas Medina & Spa and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Atlas Medina & Spa also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Atlas Medina & Spa?

Yes, there are 2 onsite restaurants, featuring garden views.

What's the area around Atlas Medina & Spa like?

Atlas Medina & Spa is in Hivernage, a short 2-minute walk from Avenue Mohamed VI and 18 minutes' walk from Marrakech Plaza.

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Atlas Medina & Spa Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very pleasant and comfortable. Friendly and professional staff.
Angela, 1-night trip

2/10 Poor

I have pictures to illustrate the very bad condition of this property. Upon check out i was told that the prpery will be closed for renovation as of that day. I proceeded to ask for a refund to all or some of money i paid them. They were too unhelpful.
Eddie, 1-night trip

10/10 Exceptional

Hotel très bien placé dans le quartier résidentiel. Chambres spacieuses, personnel très agréable. Je recommande ! Des travaux de rénovation vont être faits donc ce sera encore mieux.
Laurent, 3-night trip

4/10 Fair

Natacha, 16-night trip

4/10 Fair

L’état des chambres est décevant, vieille moquette, vieux mobilier, literie affaissée, la douche fuit et les carreaux de mosaïque sont décollés J’ai demandé à 3 reprises de changer de chambre à chaque fois ont me demander de repasser plus tard … sans aucune réussite
Elodie, 5-night trip

8/10 Very good

Bon
ABDENOUR, 4-night trip

4/10 Fair

Gammelt og slitt
Hassan, 1-night trip

2/10 Poor

L'hôtel ne mérite pas c'est étoiles Pas de parking Chambre salle Manque dès équipements dans les chambres Le coffre ne fonctionné pas On revient plus dans cette établissement
abraham, 3-night trip

8/10 Very good

Margaux, 4-night trip

8/10 Very good

If you have US standards of a sparkling new property, with everything perfectly pristine, you'll be disappointed. This 20 year old property is a bit worn, but still very clean! There were annoyances, like being checked into a dirty room, the room service card not in the room (and with a limited menu), needing to pay for room service with cash, the gift shop not being open to buy water....but staff were professional and handled business. Don't go expecting a US experience where staff jump to attention and anticipate your needs! Staff were friendly and warm, and did their job. Breakfast buffet was solid, with much variety, promptly refilled, and a good mix of traditional fare with things like omlets. Staff spoke English and were helpful. Downsides: in a tourist hotel zone around 30 minute walk from the downtown markets. Convenient to the train station. Massive Carrefour supermarket 20 min walk, corner store maybe 10 minute walk away. Reasonable value for money, given the ridiculous prices for hotel rooms in the market area. Likely would stay again.
Andrew, 2-night trip

4/10 Fair

Tout s'est très mal passé. A l'arrivée, salle de bain pas propre, coffre défectueux donc changé 1 premiere fois. Lendemain, idem avec ordi dedans et j'ai loupé ma réunion de travail. Je rentre le soir, qqun a laissé ma chambre ouverte et le pompon, la prise a disjoncté et brulé mon téléphone. Il est HS avec toutes mes photos perso et pro. Et bien évidemment la reception m'a dit que ce n'était pas de leur fait. Franchement tres tres deçue
boucif, 2-night trip

8/10 Very good

elmehdi, 3-night trip

4/10 Fair

Hotel vieillisant
Mortadha, 2-night trip

2/10 Poor

253 rooms and 13 parking spots. Do the math. They have an onsite parking lot that they refuse to open. Reception is slow and unfriendly. Car staff is mostly rude, except for 1 staff member who was actually helpful. Restaurant staff also unfriendly. Property is in need of updates and is heavily showing eear and tear. Room contained many items from precious guests.
Jan, 2-night trip

4/10 Fair

In stoppable decline
I have been to this hotel several times over the years since it opened, I have noticed a continuous decline, this was probably my last time
osama, 1-night trip

8/10 Very good

Personnel très gentil, j’en connais certain depuis très longtemps, c’est un hôtel qui était magnifique il y a 15 ans mais qui aurait besoin d’un coup de frais. Mais qu’ils gardent le principal d’abord, leur personnel qui est attaché à l’hôtel et le reste est moins important.
Laurent, 3-night trip

6/10 Good

Avi, 1-night trip

2/10 Poor

La chambre et la piscine étaient sales, le coffre fort (indispensable) ne fonctionnait pas, le staff (à part la préposée à la fin) catastrophique, menteurs et arnaqueurs etc. À ÉVITER À TOUT PRIX.
Amine, 2-night trip

8/10 Very good

The aircon wasn’t that good and food is expensive but area is quite nice
Maria Angelica, 1-night trip

6/10 Good

Hinat, 3-night trip

8/10 Very good

Convenable
Mohamed, 1-night trip

8/10 Very good

ABDELAZIZ, 2-night trip

8/10 Very good

Bien
Pas mal
Rachid, 1-night trip

8/10 Very good

Todo bien, hotel grande, habitaciones muy bien, decoración un poco vieja pero bien, desayuno escaso, wifi muy bien, cercano a la Medina y al centro comercial, habitación muy amplia
1-night trip

10/10 Exceptional

BOUCHRA, 1-night trip