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Zephyr Hotel Club Resort and Spa

Photo gallery for Zephyr Hotel Club Resort and Spa

Front of property - evening/night
3 outdoor pools, pool umbrellas, sun loungers
Property entrance
Standard Twin Room | Living area | 42-inch flat-screen TV with cable channels, TV
Daily continental breakfast (EUR 5.63 per person)

Overview of Zephyr Hotel Club Resort and Spa

Zephyr Hotel Club Resort and Spa

3.5 star property
Family-friendly hotel in Menara with 2 restaurants and spa

11 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Les portes de Laazouzia , Targa, Marrakech
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • Health club
  • Children's pool
  • Coffee shop/cafe
  • Conference center
  • Airport shuttle
  • Area shuttle
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • In Menara
  • Avenue Mohamed VI - 7 min drive
  • Menara Gardens - 9 min drive
  • Palais des Congrès - 9 min drive
  • Majorelle Gardens - 9 min drive
  • Menara Mall - 9 min drive
  • Koutoubia Minaret - 11 min drive
  • Jemaa el-Fnaa - 11 min drive
  • Bahia Palace - 12 min drive
  • Oasiria Water Park - 15 min drive

Getting around

  • Menara Airport (RAK) - 25 min drive
  • Marrakech Central Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • McDonald's - 9 min drive
  • Crestal Cafè - 8 min drive
  • The Gouthe - 8 min drive
  • Café Le Lys - 8 min drive
  • Cafe la loire - 8 min drive
Map

About this property

Zephyr Hotel Club Resort and Spa

Placing you 4.8 mi (7.7 km) from Majorelle Gardens and 5.8 mi (9.3 km) from Jemaa el-Fnaa, Zephyr Hotel Club Resort and Spa offers an airport shuttle (available 24 hours) for EUR 15 per person. You can visit the spa to be pampered with sports massages, facials, or mani/pedis, and L'olivier, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a free kid's club, and a health club.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

L'olivier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
L'oasis - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 100.0 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.38 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 5.63 for adults and EUR 5.63 for children
  • Airport shuttle service is offered for an extra charge of EUR 15 per person (one way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 10.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Extra beds are available only for guests under 12 years old.

Also known as

Zephyr Hotel Club Resort Marrakech
Zephyr Hotel Club Resort
Zephyr Club Marrakech
Zephyr Club And Spa Marrakech
Zephyr Hotel Club Resort and Spa Hotel
Zephyr Hotel Club Resort and Spa Marrakech
Zephyr Hotel Club Resort and Spa Hotel Marrakech

Frequently asked questions

Does Zephyr Hotel Club Resort and Spa offer free cancellation for a full refund?
Yes, Zephyr Hotel Club Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zephyr Hotel Club Resort and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Zephyr Hotel Club Resort and Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Zephyr Hotel Club Resort and Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Zephyr Hotel Club Resort and Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Zephyr Hotel Club Resort and Spa?
Yes, an airport shuttle is available. The charge is EUR 15 per person one way.
What are the check-in and check-out times at Zephyr Hotel Club Resort and Spa?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Zephyr Hotel Club Resort and Spa?
No, this hotel doesn't have a casino, but Le Grand Casino de la Mamounia (8-min drive) and Casino de Marrakech (10-min drive) are both nearby.
What is there to do at Zephyr Hotel Club Resort and Spa and nearby?
Zephyr Hotel Club Resort and Spa has 3 outdoor pools and a spa, as well as a health club and a garden.
Are there restaurants at or near Zephyr Hotel Club Resort and Spa?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Zephyr Hotel Club Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

5.8

7.3/10

Cleanliness

5.8/10

Staff & service

3.3/10

Amenities

6.9/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Poor staff
Poor staff at entry who claimed I had no reservation and left me to contact hotels.com whilst being reluctant to talk to me. They were rude on entry and when leaving so even though the hotel was lovely I will not be returning.
2-night romance trip
Verified Hotels.com guest review

6/10 Good

YOSUKE, 13-night trip
Verified Hotels.com guest review

8/10 Very good

Les commentaires sur Google sont faux super hôtel 7,5/10
Anas, 5-night trip
Verified Hotels.com guest review

6/10 Good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Bon Séjours acceuil sympa
Radoine, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review

6/10 Good

Pas ce que je voulais
Normalement c'était un voyage entre amie Pour le Check-in on a rester 1h30 de 16h a 17h30 Enfin on a pris la chambre 422 la douche ne fonctionne pas 2h pour avoir un technicien pour réparer le problème Un bagagiste deja prise on etais obligé de prendre nos valises seul Le matin a 9h ou même avant les bruits des travaux de piscine donc a pas put profiter de la grâce matinée Pout le check-up le bagagiste étais pas disponible l'inventaire donc encore une fois on a récupéré nos valises seul L'emplacement est superbe L'hôtel top mais ol faut revoir les stratégies Recruter les personnes surtout dans la réception 3 personnes super long Voilà il faut améliorer beaucoup de choses malheureusement
Zineb, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

yamina, 4-night trip
Verified Expedia guest review

2/10 Poor

De service is hartstikke slecht. Je moet heel lang wachten voordat je aan de beurt komt. Ook was mijn hotelkaart geblokkeerd en moest ik buiten een half uur wachten. Vervolgens zelf weer terug gegaan naar de receptie. Het eten is ook heel erg slecht en onhygiënisch. We krijgen vieze servies en de personeel in heel het hotel is zeer onklantvriendelijk! De meest vreselijkste hotel ever!
Assala, 2-night trip with friends
Verified Expedia guest review