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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive

Enjoy ocean views from your balcony in a room at this beachfront resort, featuring a large pool area and access to the sandy beach.
Enjoy a café experience with ocean views, a glass display case, and comfortable seating.
Relax by the clear pool surrounded by lounge chairs and umbrellas, with palm trees and ocean views nearby.
Relax on the balcony with a hammock and enjoy the ocean view.
Enjoy a game of pool in our billiards room, featuring a pool table surrounded by comfortable seating and framed artwork.
Escape to Hyatt Zilara Cancun, a luxurious oasis near Tortuga Beach and Forum By The Sea Mall. Soak up the sun on the white sand beach, unwind with yoga or Pilates classes at the health club, or indulge in spa treatments like hydrotherapy and deep-tissue massages. With 6 restaurants offering delicious Mexican cuisine and multiple bars for refreshing cocktails by the pool or oceanfront.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Ocean View Junior Suite Double

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean View Swim Up Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean View Swim Up Suite King

8.8 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 79 sq m
  • Ocean view
  • Sleeps 2

View all photos for Junior Suite Double

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Double

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4

View all photos for Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite King

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2

View all photos for Ocean View Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean View Junior Suite King

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean Front Junior Suite Double

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean Front Junior Suite King

9.6 out of 10
Exceptional
(82 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean Front Luxury Suite King

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 2

View all photos for Presidential Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Free minibar items
LED TV
Hypo-allergenic bedding
  • 124 sq m
  • Ocean view
  • Sleeps 2

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About the area

Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • Cancun Convention Center - 5 min drive - 2.5 km
  • Gaviota Azul Beach - 5 min drive - 2.9 km
  • Tortuga Beach - 9 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Tulum Intl. Airport (TQO) - 151 min drive

Restaurants

  • ‪Snack Grand Park - ‬9 min walk
  • ‪El Mirador - ‬9 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Bubba Gump Shrimp Co. - ‬2 min walk
  • ‪Café Solé - ‬8 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

At Hyatt Zilara Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. La Adelita Cantina, one of 6 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 5 bars/lounges, a beach bar, and a health club. Fellow travelers love the pool and helpful staff.

All-inclusive

All-inclusive room rates at Hyatt Zilara Cancun - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Japanese, Korean, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 307 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Other information

    • Designated smoking areas
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Pilates classes
  • Racquetball/squash
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Foosball
  • Golfing nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (6781 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk
ROOM

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Maria Marie - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Punta Vista - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Spice - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults
HELP_OUTLINE

Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Zilara Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

Is there an onsite casino at Hyatt Zilara Cancun - Adults Only - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (14-min drive) and Dubai Palace Casino (15-min drive) are both nearby.

What is there to do at Hyatt Zilara Cancun - Adults Only - All Inclusive and nearby?

Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes Pilates, racquetball/squash, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Hyatt Zilara Cancun - Adults Only - All Inclusive also has 5 bars, a sauna, and a steam room, as well as beach cabanas, a picnic area, and a garden.

Are there restaurants at or near Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, there are 6 onsite restaurants, featuring alfresco dining and Mexican cuisine.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hyatt Zilara Cancun - Adults Only - All Inclusive like?

Hyatt Zilara Cancun - Adults Only - All Inclusive is a short 15-minute walk from La Isla Shopping Mall and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers love the property's prime location.

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Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
View
Entertainment
Drinks
Trip
Recreation

What guests liked

  • The beach at this property is described as beautiful, splendid, fantastic, and amazing with soft sand and plenty of sunbeds. (109 reviews)
  • The pool area was stunning, with an infinity pool overlooking the ocean and plenty of comfortable day beds and cabanas. (70 reviews)
  • The spa at this property is top tier with wonderful accommodations and excellent services. (49 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Beautiful hotel, delicious food, amazing staff.
2-night trip

10/10

Excellent resort
3-night trip

8/10

Staff is amazing and great location
3-night trip

10/10

The beach was amazing and the service was top notch. The spa was also incredible!
6-night trip

10/10

BEST RESORT EVER, staff was very helpful and I enjoyed the amenities!
4-night trip

10/10

Beautiful location and was a great stay! Staff was the friendliest!
4-night trip

10/10

Great place for vacation with all inclusive.
3-night trip

10/10

Beautiful beach, excellent food, wonderful service, and fabulous yoga and gym facilities.
9-night trip

10/10

Great food - great shows - staff was amazing
7-night trip

10/10

The food and staff were amazing and we enjoy the convinced of the location. This is our 2nd stay at this resort!
3-night trip

10/10

great people and clean!
6-night trip

10/10

Excellent property, wonderful and extremely friendly staff, great location and you can't beat the view no matter what room you get! We can't wait to visit again!
7-night trip

10/10

Great service, great location, the bed and pillows are so comfortable. Beautiful grounds.
5-night trip

10/10

Planning on visiting next year.
6-night trip

10/10

3rd stay at this property. Love the service, food and warm swimup pools and rooms.
5-night trip

10/10

Staff was amazing so was the food! close to the cancun airport a plus!
3-night trip

10/10

I love the place the staff was unbelievable
3-night trip

10/10

Food excellent Staff extremely nice & helpful Great rooms My guess is that after the 8 month renovation, it will be stunning.
7-night trip

10/10

Gorgeous, staff was wonderful!
5-night trip

8/10

Nice property, staff was very friendly and nice, restaurants were good enjoyed the Mexican restaurant the most. Drinks were great.
3-night trip

10/10

The staff are super nice, specifically Jose from the La Punta Vista restaurant was amazing, very helpful and respectful.
4-night trip

10/10

The property was beautiful and the staff excellent!
4-night trip

10/10

Every employee we came in contact with was so helpful, kind, and ready to provide anything we could ever need. We had a wonderful, relaxing vacation. Great food, incredible service, lovely atmosphere.
4-night trip

10/10

staff very friendly
4-night trip

10/10

Beautiful facilities and service and food top notch. Highly recommend and will be out go to place in Cancun.
7-night trip