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Fraser Suites Hanoi

4.5 star property
Luxury aparthotel with outdoor pool, near West Lake

Photo gallery for Fraser Suites Hanoi

Outdoor pool
In-room safe, individually decorated, individually furnished, desk
Exterior
View from room
Restaurant
Located in the heart of Hanoi, Fraser Suites Hanoi offers a unique blend of luxury and family-friendly comforts. Discover a haven for relaxation with an outdoor pool, children's pool, steam room, and garden while kids enjoy the playground.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Lounge area
  • Gym
  • Pool
  • Air conditioning
  • Refrigerator

Main amenities (12)

  • 280 apartments
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Steam room
  • Children's pool
  • Room service
  • Babysitting
  • Business center

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate dining area
The current price is ₹7,690
₹8,721 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Twin Beds

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 35 sq m
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 122 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio, 1 King Bed

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 37 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 103 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms

55-inch Smart TV with satellite channels, TV, fireplace

Executive Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 98 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, 131 reviews
The price is ₹7,970
₹9,038 total
includes taxes & fees
21 Feb - 22 Feb
Oakwood Residence Hanoi
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About the area

Map
51 Xuan Dieu Street Quang An Tay Ho Dist, Hanoi, 10000

What's nearby

  • West Lake - 4 min walk
  • Ho Chi Minh Mausoleum - 4 min drive
  • Dong Xuan Market - 5 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 29 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Railway Station - 16 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Free area shuttle
  • Airport pick-up service

Restaurants

  • ‪The Republic - ‬4 min walk
  • ‪Nan N Kabab - ‬2 min walk
  • ‪Savage - ‬3 min walk
  • ‪Chicken Society - ‬1 min walk
  • ‪Phúc Long Coffee And Tea - ‬3 min walk

About this property

Fraser Suites Hanoi

At Fraser Suites Hanoi, you'll be just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can relax at the steam room, work out at the 24-hour fitness center, or grab a bite to eat at the restaurant. An outdoor pool and a children's pool are other highlights, and apartments feature fireplaces and kitchens.

Languages

English, Vietnamese

At a glance

DONE

Property size

    • 280 apartments
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6 PM
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
    • Babysitting*
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Off-site

    • Free area shuttle
VPN_KEY

Other information

    • Designated smoking area (fines apply)

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • On site car rental

Family friendly

  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Shared microwave
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Rice cooker

Dining

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 397000 per person
  • 1 restaurant
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Pillow menu
  • Bed sheets provided
  • Rollaway/extra beds: VND 1300000.00 per night

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Hair dryer
  • Toothbrush and toothpaste
  • Slippers
  • Towels provided
  • Bathrobes
  • Free toiletries

Living spaces

  • Fireplace
  • Dining room
  • Library
  • Sitting area

Entertainment

  • 55-inch Smart TV with satellite service
  • TV in a common area

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Computer station
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers
  • Onsite shopping

Location highlights

  • Near the airport
  • In the business district
  • In the city center
  • In the historical district

Things to do

  • 24-hour fitness center
  • Bicycle rentals on site
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 280 rooms
  • 25 floors
  • 1 building
  • Beaux Arts architecture
  • Individually decorated

Special features

Dining

Truffle Restaurant - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 397000 per person
  • Airport shuttle service is offered for an extra charge of VND 1240000 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1300000.00 per night

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
This property is professionally cleaned.

Also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Frequently asked questions

Does Fraser Suites Hanoi offer free cancellation for a full refund?

Yes, Fraser Suites Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fraser Suites Hanoi?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Fraser Suites Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Fraser Suites Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by Fraser Suites Hanoi?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 1240000 per vehicle.

What are the check-in and check-out times at Fraser Suites Hanoi?

Check-in start time: 2 PM; Check-in end time: 6 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Fraser Suites Hanoi and nearby?

Fraser Suites Hanoi has an outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Fraser Suites Hanoi?

Yes, there's an onsite restaurant, Truffle Restaurant.

Does Fraser Suites Hanoi have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and a rice cooker.

What's the area around Fraser Suites Hanoi like?

Fraser Suites Hanoi is in Tay Ho, a short 4-minute walk from West Lake.

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Fraser Suites Hanoi Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect stay…
Exceptional. Will definitely go back. We stayed in a 3 bedroom unit and everything was perfect for us.
Natasha, 5-night trip

6/10 Good

Nice stay but sometimes noisy
The rooms are very nice, and also the restaurant. Very good breakfast. A fitness facility nearby plays loud music from 10 am to 6 pm
3-night trip

10/10 Exceptional

Clean, comfortable and fantastic service
Check in was smooth, property is clean and very comfortable. Small shopping mall next door for simple groceries and food. Need to take grab to most places, grab is easy and not expensive. Front desk was helpful, particularly Eva who went the extra mile to ensure our trip was enjoyable giving suggestions and also helping to organise with tour
Ivy, 1-night trip

10/10 Exceptional

Increadible
Dennis, 2-night trip

10/10 Exceptional

excellent
Seishi, 3-night trip

10/10 Exceptional

This is my go to property in West Lake.
Brock, 3-night trip

10/10 Exceptional

Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished.
Paul, 6-night trip

10/10 Exceptional

Very nice apartments, newly furbished well equiped. overlooking the lake. Great restaurat and nice gym.
Paul, 8-night trip

10/10 Exceptional

Staps and property are very good. I am strongly recommend.
Silvia, 3-night trip

10/10 Exceptional

Beautiful hotel, very hotel and 5 stars service
Nguyet, 4-night trip

10/10 Exceptional

The service in this property is exceptional!!! From the front desk staff to the team on the different restaurants! Such a great atmosphere plus is a gorgeous place. Highly recommend!
vanessa, 1-night trip

10/10 Exceptional

Clean and convenient area to access
Long, 4-night trip

10/10 Exceptional

The sky pool, the spacious room and the staff

8/10 Very good

Great place to stay but don’t bother with the breakfast it is very poor in terms of the quality of the food.
Simon, 1-night trip

8/10 Very good

Tower A inconvenient as Grab can’t find the location and KNLY indicate Lobby B which is Tower B cause inconvenient with more than 1 bag walking through the resturant - very strange
Katherine, 1-night trip

10/10 Exceptional

Excellent
Daniel, 5-night trip

10/10 Exceptional

Good
Thanh, 1-night trip

10/10 Exceptional

Great check in and great service whilst staying at Fraser Suites Hanoi perfect for business travel. Young guy Parker excellent service and help he is very good at his job.
Simon, 3-night trip

10/10 Exceptional

Clean
viet tu, 2-night trip

4/10 Fair

Terrible service ..
they said I used their spray but I didn’t touch anything but need to pay.They requested my friend to pay to go swimming pool but I registered 2 ppl to stay and he just come up to meet me there for 5 mins. Don’t use the pool. It is very annoying and feel very uncomfortable to be treated like a thief… not recommended to stay at all..
Shih Yung, 1-night trip

10/10 Exceptional

Nice, clean and roomy. Property is a bit dated. AC in bedroom was a bit noisy, and bathroom was small and has no hangers for used towels to be reused and toilet seat with only cold water. Other than these, it is a great place. Will definitely come back.
Trung, 6-night trip

8/10 Very good

Ms Rose was helpful because I left my smartphone charger in the room after checked out and she helped to pass to another guest to bring it back to me.
Ngin Hong, 1-night trip

8/10 Very good

Hanoi Trip
Not all the "lakeview rooms" have a lakeview. Per my request, in my 2nd day I was moved to a higher room so Id have a lakeview. I love that the hotel is next to a mall. The grocery store sold everything I needed. One bummer is that the hotel bar is not connected to the hotel so you can add the bill as a room charge. A bit inconvenient to deal with Hanoi heat to go to the ATM to get cash to pay my bill. A good location for local bars and there's even a brewery walking distance from the hotel. The executive one bedroom was very clean and obviously new. The bathroom was very spacious. Id stay here again.
Sean, 4-night trip

4/10 Fair

'Don't expect hospitality'
I do not take negative reviews in totality and so, in spite of several negative feedback online, I decided to give Fraser a try. After all, I had stayed in their properties in London and Perth. It's all about the people and the experience they create during your stay when you are away from home. Service at the cafe was curt and the check out was badly handled. It was my fault that I assumed i could take away a laundry bag for my used clothing. The front desk insisted and I paid USD2.50 each for 2 pieces. Next they, they asked if I took away a mousepad. To prove my innocence, I had to stripped my luggage to show my own. The hotel emailed me for a survey, I sent back my honest feedback and the Room Manager replied that he was concerned but wanted my details of that experience. He can read it here. I do not point fingers and therefore I do not name the individuals. The training has to improve. I want them to know that the US$5 matters little because each morning, for 4 days, I had left another US$5 for the room cleaners, an act I now regret.
No free lunch here
Chung Ling, 4-night trip

10/10 Exceptional

Yumi, 2-night trip