6/10 Good
3 September 2023
Not professional
I reserved a Clandestino apartment in June and 2 days before my trip in August, they said that it was not available and they sent me from a nice area of the city to the Ramblas La Guarida (also owned by them). Centric but not what I wanted ! And I had to ask for an upgrade as they had offered a smaller room. When I saw the actual fee on-site, even with the upgrade, it was cheaper than what I had paid in advance over Hotels.com. The apartment was ok and Marcelo on front desk was really nice. I would never book with them in the future and recommend being very careful when selecting these apartments.
Verónica
Verónica, 2-night trip