Palais Shazam & Spa, a tranquil oasis in Fes El Bali, offers an unforgettable retreat. Enjoy free local breakfast, unwind at the rooftop terrace with breathtaking views of the city and relax by the outdoor pool or firepit.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Airport transfer
Bar
Parking available
Pool
Spa
Free breakfast
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Rooftop terrace
Self parking
24-hour room service
Coffee shop/cafe
Airport shuttle
Train station pick-up service
Train station drop-off service
Ferry terminal shuttle
Feel at home (6)
Private bathroom
Television
Garden
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is ₹5,766
₹5,766
₹6,971 total
includes taxes & fees
12 Jun - 13 Jun
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Comfort Triple Room
Comfort Triple Room
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Romantic Double Room, Pool View
Romantic Double Room, Pool View
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Sleeps 2
1 King Bed
View all photos for Standard Double Room, Mountain View
Standard Double Room, Mountain View
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Mountain view
Sleeps 2
1 Queen Bed
View all photos for Royal Double Room, Pool View
Royal Double Room, Pool View
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Sleeps 2
1 King Bed
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Sleeps 2
1 King Bed
View all photos for Family Quadruple Room, Mountain View
University of Al Quaraouiyine - 11 min walk - 1.0 km
Zaouia Sidi Ahmed Tijani - 11 min walk - 1.0 km
Borj Fez Mall - 3 min drive - 3.3 km
Getting around
Fes (FEZ-Saiss) - 38 min drive
Fes Station - 13 min drive
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Ferry terminal shuttle (surcharge)
Restaurants
Restaurant Ryad Nejjarine - 9 min walk
Le Tarbouche - 4 min walk
Fondouk Bazaar - 5 min walk
The Ruined Garden - 10 min walk
Chez Rachid - 7 min walk
About this property
Palais Shazam & Spa
Take in the views from the rooftop terrace when you stay at Palais Shazam & Spa. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights.
Languages
Arab (Sign language), Arabic, English, French, French (Sign language), German, Italian, Spanish
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured uncovered on-site self-parking (MAD 40 per day; includes in/out privileges)
Off-site parking within 328 ft (MAD 40 per night)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle on request (available at scheduled times)*
Ferry terminal shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Charcoal grills
Private dining
Private picnics
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Toys
What to do
Private winery tours
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Luggage storage
Romance packages
Facilities
Rooftop terrace
Garden
Picnic area
An outdoor pool
Full-service spa
Massage/treatment rooms
Lockers available
Dock
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Accessible airport shuttle
Accessible train station shuttle
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Chef
Champagne service
Meal delivery service
Mini-fridge
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room.
The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (one-way, maximum occupancy 4)
Ferry terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
Parking
Uncovered self parking costs MAD 40 per day with in/out privileges
Parking is available nearby and costs MAD 40 per night (328 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Children under 8 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property only accepts cash.
Frequently asked questions
Does Palais Shazam & Spa offer free cancellation for a full refund?
Yes, Palais Shazam & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palais Shazam & Spa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Palais Shazam & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Palais Shazam & Spa?
Yes. Self parking costs MAD 40 per day.
Is airport shuttle service offered by Palais Shazam & Spa?
Yes, an airport shuttle is available. The charge is MAD 200 per vehicle one-way.
What are the check-in and check-out times at Palais Shazam & Spa?
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Check-out time is noon.
What is there to do at Palais Shazam & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Palais Shazam & Spa also has a picnic area and a garden.
Are there restaurants at or near Palais Shazam & Spa?
Yes, there's an onsite restaurant.
What's the area around Palais Shazam & Spa like?
Palais Shazam & Spa is a short 6-minute walk from Bou Inania Madrasa and 7 minutes' walk from Blue Gate.
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Palais Shazam & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10
Great Riad. Very friendly staff, nice pool, perfect location, easy parking. Just like every riad a bit noisy and hard beds.
Michael
3-night trip
8/10
Great place and privileged directly in the Medina close to the best places but feeling really like being outside of the small streets, very quiet, amazing terrace and well decorated with the swimming pool. The staff is professional, very nice, always available and the breakfast is very good like the rest of the meals.
Fabrice
4-night trip
10/10
The place was amazing but Hotels.com messed up my reservation and I wasn't able to stay there. We arrived late as our flight was delayed and the guy at the front was wonderful and very helpful, but our booking was not there and we had to find another place to stay.
Ginna
7-night trip
8/10
The riad is in a very convenient location and walkable to everywhere. The staffs are nice and friendly. The breakfast was good. WiFi worked well. However the hot water is not enough for two people to take shower. You have to wait at least half hour.
WEI
1-night trip
2/10
Notre expérience est très décevante.
Nous sommes arrivés le soir à l’hôtel. Notre chambre avait été déjà louée!
Le Personnel nous a affirmé que nous avions pas de réservation et qu’il ne faut surtout pas passer par Hotels.com. Nous avons alors présenté la réservation imprimée.
Ils nous ont dirigés vers un hôtel bas de gamme ou le prix était beaucoup moins élevé (-50 %)
Nous y sommes restés trois nuits avant de regagner notre hôtel (Shazam palace)
Cette fois, nous avons eu une chambre presque enterré, la fenêtre était petite et haute,impossible d’aérer.
De plus, en parlant avec d’autres clients, nous avons pu constater que ils avaient loué la même prestation beaucoup moins cher sur d’autres plates-formes.
Nous avons dû contester pour avoir une chambre avec la vue sur la montagne comme prévu.
Tout ceci nous a causé énormément de préjudice, et nous souhaitons un remboursement ou un geste commercial de votre part.
ALEX
7-night trip
10/10
Djamila
5-night trip
8/10
El personal muy amable y simpaticos. Excelentes personas. Hermoso lugar, paradisiaco e inmejorable ubicacion. Lástima el primer dia que llegamos, habiendo contratado habitacion de lujo, con una excusa, se nos trasladó a otro riad a 50 mts de muuuuyyy inferior calidad, escalera de 3 pisos, pidiendonos las disculpas y compensandonos con la cena y el no cobro de impuestos de esa noche. Ese otro riad, no había TV y tampoco internet. Muy deteriorado y con humedad y colchon viejo e incomodo.
Maria
3-night trip
8/10
Personnel accueillant. A notre arrivée, le logement ne correspondait pas à celui loué. Nous avons dû négocier à 2 reprises car les autres chambres proposées ne correspondaient toujours pas à la location faite.
Super expérience pour le Hammam du Palais Shazam!!!!
philippe
2-night trip
10/10
Séjour très agréable avec un personnel à l écoute très sympathique et avec le souci fe nous servir au mieux. À recommander sans aucune hésitation
nelly
3-night trip
6/10
Toda la equipo de personal es mui amable, la comida mui buena y el mejor local para escuchar buena música en Fes
lidia
1-night trip
10/10
Osama
1-night trip
8/10
Séjour en famille à Fès. Tres beau riad caché au milieu de la médina. Accueil excellent avec le thé. Petit déjeuner copieux et varié et les repas était tres gouteux.
Il manque au riad un petit raffraichissement.
Notre chambre qui devait etre une chambre triple n'était qu'une double, chambre jamais aérée...dommage.
Adrien
4-night trip
10/10
Jean-Louis
1-night trip
10/10
Fantastique, un accueil chaleureux avec thé gateaux plan de la médina et des explications. Une fontaine a eau filtré en libre service. Un petit dejeuner au bord de la piscine. Une entrée directement par le parking sécurité.
Calme un vraie havre de paix on a adoré.