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Ole Sereni

4.5 star property
Luxury hotel with spa, near Nairobi National Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ole Sereni

Outdoor pool, pool umbrellas, pool loungers
Interior entrance
Property entrance
Reception
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The price is ₹9,238
₹12,020 total
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Club Room

Premium bedding, in-room safe, individually decorated, desk

Club Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

View all photos for Cozy Room

Premium bedding, in-room safe, individually decorated, desk

Cozy Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 3 Twin Beds

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The price is ₹9,139
₹11,698 total
includes taxes & fees
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About the area

Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500

What's nearby

  • The Nextgen Mall - 5 min walk - 0.5 km
  • Nairobi National Park - 15 min walk - 1.3 km
  • African Heritage House - 20 min walk - 1.7 km
  • Nyayo National Stadium - 6 min drive - 4.9 km
  • Kenyatta International Convention Centre - 7 min drive - 5.9 km

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 18 min drive
  • Syokimau Station - 16 min drive
  • Nairobi Station - 19 min drive
  • Lukenya (Kitengela) Station - 23 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪Belvedére Grill - ‬6 min walk
  • ‪Galito's Bellevue - ‬17 min walk
  • ‪Galitos-Capital Centre - ‬6 min drive
  • ‪Checkers Pub - ‬4 min drive
  • ‪Fifteen Rooftop - ‬10 min walk

About this property

Ole Sereni

Located just 3.6 mi (5.7 km) from the airport, Ole Sereni offers a shuttle (available 24 hours). You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and The Big Five Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

Languages

English, Swahili

At a glance

Hotel size

  • 134 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Safari nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KES 2000 for adults and KES 2000 for children
  • Airport shuttle service is offered for an extra charge of KES 2250 per person (one-way)
  • Casino shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KES 40.0 per day
  • Airport shuttle for children between the ages of 5 and 11 costs KES 1200 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
State tax ID - P051183856D
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Frequently asked questions

Is there a pool at Ole Sereni?
Yes, there's an outdoor pool.
Are pets allowed at Ole Sereni?
Sorry, pets aren't allowed.
Is parking offered on site at Ole Sereni?
Yes, there's free self and extended parking. Parking spots may be limited.
Is airport shuttle service offered by Ole Sereni?
Yes, an airport shuttle is available. The charge is KES 2250 per person one-way.
What are the check-in and check-out times at Ole Sereni?
Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Ole Sereni?
No, this hotel doesn't have a casino, but Lucky 8 Casino (11-min drive) is nearby.
What is there to do at Ole Sereni and nearby?
Ole Sereni has 2 bars, a spa, and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Ole Sereni?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Ole Sereni like?
Ole Sereni is a short 15-minute walk from Nairobi National Park and 5 minutes' walk from The Nextgen Mall.

Ole Sereni Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Nice hotel but...
Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.
Andy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eetu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoy my stay. Staff were friendly and welcoming. The food was good.
Margaret, 4-night family trip
Verified Expedia guest review

6/10 Good

Sonia, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

N/A
Prexedies, 2-night family trip
Verified Orbitz guest review

8/10 Very good

Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.
Nicholas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I love this place and always make a point to try the different room options when i'm in Nairobi
Dennis, 1-night romance trip
Verified Expedia guest review

4/10 Fair

I have wrongly chosen the wrong date 7/26/2024 instead of 7/27/2024 and in 2 minutes I have tried to revise but i couldn’t
Hamza, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

What a View! Giraffe and Rhino from the balcony! Made for a great start to our visit to Kenya. Staff were super friendly and helpful.
Jeffrey Scott, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay at the hotel.
Michael, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great food and friendly staff
Robert, 2-night family trip
Verified Orbitz guest review

8/10 Very good

Exceptionally clean
The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.
Mark, 2-night trip
Verified Hotels.com guest review

6/10 Good

The service at the reception needs improvement. They also don’t answer the phone promptly
George, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!
Megan, 1-night trip
Verified Expedia guest review

6/10 Good

Brian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lia, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with all the amenities…. Highly recommend!
Verified Expedia guest review

10/10 Exceptional

Anne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lynsey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful and kind staff
Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers: -Proper insulation of the shower cabin -too hard / too firm pillows Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility. Thank you so much.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joan, 1-night trip
Verified Expedia guest review