Hotel Gibbs Downtown Riverwalk, San Antonio, United States of America

Great place to stay. Everyone was helpful from the time you drive up to the front and speaking with the bellman, to checking in, to going to a wonderful room.

Everything was good except bed was hard. Room a little smaller than usual price was rt. Front counter clearly was very gracious!

The staff are very courteous and friendly. We enjoyed our stay because the location of the hotel is close to Alamo, Riverwalk, souvenir shops, museums, River center mall and restaurants. I also like the light meal they prepared in the evening and of course the free breakfast meal.

The hotel was very nice. The only issue we had was with the valet parking. We paid for parking and when we checked out it was a mess. We waited for over 45 mins and then when they came back to get our vehicle they did not grab the keys from the roll cart so we asked if we could just the vehicle ourselves. The valet worker gave the keys and gave horrible directions and had to call the hotel to get assistance to locate out vehicle. We got the excuse of "we only have two people" it was New years day they should have expected a lot of people would be checking out. I understand they are third party but it made the hotel look bad. I do not think we will ever be back. The hotel was nice though.