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Chez Carole Beach Resort & Spa

3.0 star property
Phu Quoc beachfront resort with outdoor pool and restaurant

Photo gallery for Chez Carole Beach Resort & Spa

Private beach, white sand, sun-loungers, beach umbrellas
Minibar, in-room safe, soundproofing, cots/infant beds
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers
Exterior
Located on Ong Lang Beach, Chez Carole Beach Resort & Spa offers a tranquil retreat with its beach bar, coffee shop/cafe and private beach. Unwind in the sun or try rowing/canoeing and volleyball - previous guests rave about the beautiful ocean views from Chez Carole restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Beach bar
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

Minibar, in-room safe, soundproofing, cots/infant beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Bidet
Deep soaking bathtub
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Room, Garden View

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
Bidet
Deep soaking bathtub
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Queen Bed, Non Smoking, Garden View

Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Bungalow, Sea View

Minibar, in-room safe, soundproofing, cots/infant beds

Suite Bungalow, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, soundproofing, cots/infant beds

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Bidet
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Bungalow River View

Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Bungalow River View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
Bidet
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Queen Bed, Non Smoking, Lake View

Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Villa

Minibar, in-room safe, soundproofing, cots/infant beds

Family Villa

Highlights

Yard
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 140 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

Beach/ocean view

The Palmy Resort Phu Quoc & Spa

  • Pool
  • Spa
  • Airport transfer
  • Free parking
7.8 out of 10, Good, 142 reviews
The Palmy Resort Phu Quoc & Spa
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About the area

Map
Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Kien Giang, 920000

What's nearby

  • Shophouse Grand World - 10 min drive - 7.5 km
  • Vinpearl Golf Phu Quoc - 13 min drive - 9.4 km
  • Corona Casino - 14 min drive - 8.7 km
  • Vinpearl Safari - 19 min drive - 11.8 km
  • Ong Lang Beach - 21 min drive - 10.3 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive
  • Sihanoukville (KOS) - 26.7 miles/43 km
  • Airport pick-up service

Restaurants

  • ‪Giraffe Restaurant - ‬19 min drive
  • ‪Lotteria - ‬11 min drive
  • ‪Islander Restaurant - ‬12 min drive
  • ‪Green Bay Phu Quoc Resort & Spa - ‬11 min walk
  • ‪Aura Beach Club - ‬12 min drive

About this property

Chez Carole Beach Resort & Spa

Putting you within a 15-minute drive of VinWonders Phu Quoc, Chez Carole Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in Thai massages. Offering a beachfront location, Chez Carole serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a children's pool, and a snack bar/deli.

Languages

Chinese (Mandarin), English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 50 units
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - 11:00 PM
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free secured, uncovered on-site extended parking

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Beach volleyball
  • Scooter/moped rentals
  • Kayaking
  • Canoeing
  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Motor boating nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2010
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Traditional architecture

Accessibility

  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

Dining

Chez Carole - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Cash deposit: VND 1000000 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge of VND 300000 (subject to availability)
  • Late check-out can be arranged for an extra charge of VND 300000 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for VND 100000 per night
  • Rollaway beds are available for VND 300000 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

Chez Carole Phu Quoc
Chez Carole Resort
Chez Carole Resort Phu Quoc
Chez Carole
Chez Carole Beach & Spa
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc
Chez Carole Resort
Chez Carole Resort Spa
Chez Carole & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc

Frequently asked questions

Is there a pool at Chez Carole Beach Resort & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Chez Carole Beach Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Chez Carole Beach Resort & Spa?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Chez Carole Beach Resort & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.

What are the check-in and check-out times at Chez Carole Beach Resort & Spa?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge of VND 300000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 300000 (subject to availability).

Is there an onsite casino at Chez Carole Beach Resort & Spa?

No, this resort doesn't have a casino, but Corona Casino (14-min drive) is nearby.

What is there to do at Chez Carole Beach Resort & Spa and nearby?

Have fun with onsite activities like kayaking, rowing, and fishing. Additional recreation onsite includes volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a private beach and spa services. Chez Carole Beach Resort & Spa also has a picnic area and a garden.

Are there restaurants at or near Chez Carole Beach Resort & Spa?

Yes, Chez Carole offers beachfront dining, international cuisine, and ocean views.

Does Chez Carole Beach Resort & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Chez Carole Beach Resort & Spa like?

Chez Carole Beach Resort & Spa is located on the waterfront. Popular attractions include VinWonders Phu Quoc, which is 11 minutes away by car.

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Chez Carole Beach Resort & Spa Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely place with lots of personality and nature
O saw so many little fish species from the confident of my deck. It was heaven
Anna, 3-night trip

10/10 Exceptional

Lovely Hôtel with beautiful Beach
Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge. Very good bar and restaurant with breakfast included. Good choice of food. Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily. Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that. Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service Would definitely stay here again
The Infinity pool
Beach
View from Restaurant
Jane, 1-night trip

8/10 Very good

Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)

10/10 Exceptional

It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature.
yan, 7-night trip

10/10 Exceptional

Amazing paradise!
This place is amazing!!! The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay. The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of. A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals. The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done. The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place. The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area. I would definitely stay here again - possibly bringing many more friends. Thankyou to all the staff who made us feel welcome!!! Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!
Jacob, 4-night trip

4/10 Fair

Hotellet ligger vid en fin strand med väldigt lite folk på. Så här har man nästan stranden för sig själv. Det är detta som är bra med detta hotellet, sen resten har mer att önska.
Anders, 2-night trip

10/10 Exceptional

Mats, 11-night trip

2/10 Poor

Anders, 1-night trip

10/10 Exceptional

Cathy, 1-night trip

10/10 Exceptional

Sergej, 1-night trip

10/10 Exceptional

Jasmine, 4-night trip

2/10 Poor

Vorsicht Finger weg von diesem Hotel
Eine Woche vor Anreise wurde uns mitgeteilt das wegen Renovierung das Restaurant nicht geöffnet hat.Als wir Abends ankamen hörten und sahen wir nichts.Fer nächste morgen zeigte dann die wirkliche Situation. Laut und unerträglich überall Schmutz und das ganze Hotel renovierungsbedürftig.Wir haben sofort bei Hotel com reklamiert aber das wurde nicht umgesetzt.Schreckliche zwei Tage.In der Strandbar könnten wir frühstücken Abends hat das Personal Billard gespielt und war nicht an Gästen interessiert. Wir würden keine Nacht mehr dort verbringen und auch nicht mehr über Hotel com buchen. Man hat nur die Möglichkeit mit einem virtuellen Chat Partner zu schreiben. Leider kann ich hier keine Bilder hinzufügen ich werde die Bilder auf der Seite des Hotels bei Google hinzufügen
Kay-Uwe, 2-night trip

10/10 Exceptional

Takaaki, 2-night trip

8/10 Very good

Eine vergleichsweise naturbelassenes Gelände in der weniger touristischen Ecke der Insel. Von hier kommt man gut überall hin sofern man sich auf die Verkehrsmittel Roller und Taxi einlässt. Sehr ruhiger Strand und nettes Personal, auf Anfrage wird einem alles gebucht und/oder Infos zu Aktivitäten und Co. gegeben. An sich ist die Unterkunft und die Ausstattung etwas in die Jahre gekommen, aber dafür ist man auch Näher dran als in den großen Resorts die kaum was mit Vietnam zu tun haben.

2/10 Poor

Karina Louise, 8-night trip

6/10 Good

Kunde ha varit bättre
Fina rum men missvisande att det är havsutsikt när det är utsikt över floden när vi dessutom betalde mer för det rummet än de med utsikt över floden. Ganska dålig service. Helt ok mat. Fin strand och fin pool, men strandbaren verkar vara nedlagd, skötseln av floden och vissa delar av området ganska dålig. Ligger fint på stranden men hotellt ligger långt från andra restauranger och shopping så man blir beroende av moped alternativt taxi.
Anna, 7-night trip

10/10 Exceptional

Un beau séjour.
Un super établissement avec du personnel très sympathique. Un très bon séjour dans ce bel établissement. Je recommande.
Cyril, 6-night trip

8/10 Very good

L'hôtel est assez excentré l'utilisation de taxi ou de scooter et obligatoire si l'on veut bouger un peu. Le cadre est très agréable, le calme et la sérénité se font sentir dès notre arrivée. Seuls bémols, nous sommes obligés d'aller à la pêche aux informations, le personnel n'est pas des plus réactifs. Il n'y a egalement pas assez de transat pour tous les voyageurs. Concernant le restaurant, nous n'avons pas été très satisfait rapport qualité/prix. Si vous rechercher du farniente au bord de la mer, alors vous passerais un séjour agréable.
4-night trip

4/10 Fair

Ikke nogen positiv start på ferier
Omgivelserne var absolut ikke svarende til billederne. Billetterne giver et meget mere positivt og charmerende indtryk, hvilket viste sig ikke at være tilfældet i virkeligheden. Stedet er meget øde, med ingen mulighed for alternative spisesteder i gå afstand. Vi fik en ringe modtagelse. Blev ikke hentet i lufthavnen trods oplysninger om ankomst tid. Personalet I restauranten taler virkelig dårlig engelsk. Der er desværre heller ikke noget positivt at sige om maden; virkelig kedelig og smagsløs. Morgen buffeten var kedelig og trods adskillige personaler i restauranten var de fleste fade tomme. Værelserne var til gengæld rigtig fine; store og rene med rigtig fint badeværelset. Poolen fremstår pæn og ren. Stranden var fin, men vandet ikke klart, måske pga udmundingen fra vandløb. Der var en standbar, men den var lukket. Vi rejste 3 dage tidligere end booket. Receptionisten tilstede ved vores afrejse var venlig med godt engelsk.
Mette, 5-night trip

8/10 Very good

Nice beach getaway.
This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
4-night trip

10/10 Exceptional

We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
6-night trip

10/10 Exceptional

Sehr schönes Ambiente und der Blick von der Rezeption auf's Meer macht auch gleich Lust auf mehr. Auf den ersten Blick ist alles sehr schick, nach ein paar Tagen fallen einem dann aber schon einige Makel auf. Vor allem der Strand. So schön wie der Sand auch ist, der ganze angeschwemmte Müll ist schwer zu übersehen (auch wenn die Mitarbeiter stets bemüht sind alles sauber zu halten) Asiatische Länder haben öfter Müllprobleme, wenn man das vorher weiß, kann man sich damit sicher abfinden.
Alex, 8-night trip

8/10 Very good

Traditionally styled resort away from the crowds
Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value. The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once. Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle! Overall though we had a lovely time and found it a great place to relax and get away from it all.
the resort's private beach area with hammocks and wooden swings as well as sun loungers
where the river meets the sea in front of the bar/restaurant area... there are three little bridges across to the main beach area
view from just along the beach where a couple of local fisherman have their nets
5-night trip

8/10 Very good

Beautiful surroundings, services could be improved
Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.
4-night trip

10/10 Exceptional

Zweimal verlängert, weil es uns so gut gefällt.
Total abseits gelegen; man braucht ein Moped oder Taxi, um "nach draußen" zu kommen. Das Resort selbst ist dafür ein kleines Paradies. Manche Dinge sind etwas in die Jahre gekommen, aber zumeist in Ordnung. Das Personal ist sehr freundlich und hilfsbereit. Hervorheben möchte ich Mr. Nam von der Rezeption und der Oberkellner im Restaurant. Dort isst man auch recht gut und relativ preiswert. Das Frühstücksbüffet ist für SE-Asien sehr gut. Wir haben uns sehr wohl gefühlt und bleiben daher noch einige Tage länger. Jetzt haben wir auch noch ein super upgrade bekommen - toller Bungalow direkt am Meer - traumhaft.
Holger, 3-night trip