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Sutera Sanctuary Lodges at Poring Hot Springs

3.0 star property
Mountain guesthouse in Ranau with outdoor pool and restaurant

Photo gallery for Sutera Sanctuary Lodges at Poring Hot Springs

Hot springs
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets
Outdoor pool
View from room
Nestled in the mountains, Sutera Sanctuary Lodges at Poring Hot Springs offers a serene retreat with an outdoor pool and children's pool. Take a moment to unwind in the hot springs on site or explore the nearby garden and bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Air conditioning
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Hot springs
  • Children's pool
  • Room service
  • Air conditioning
  • Garden
  • Gift shops/newsstands
  • Picnic area
  • Limited hour front desk
  • Hiking/biking trails

Feel at home (6)

  • Children's pool
  • Living room
  • Television
  • Garden
  • Daily housekeeping
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Palm Villa

Iron/ironing board, bed sheets

Palm Villa

Highlights

Air conditioning
Flat-screen TV
3 bedrooms
Ceiling fan
Rainfall showerhead
Hair dryer
Bidet
3 bathrooms
  • 193 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for River Lodge

Garden view

River Lodge

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
Rainfall showerhead
Hair dryer
Bidet
2 bathrooms
  • 151 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kelicap Twin Share

View from room

Kelicap Twin Share

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Bidet
Hair dryer
Rainfall showerhead
Electric kettle
Living room
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Serindit Hostel with 1 Bunk Bed

Iron/ironing board, bed sheets

Serindit Hostel with 1 Bunk Bed

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Living room
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Seraya Suite

Iron/ironing board, bed sheets

Seraya Suite

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Bathrobes
Hair dryer
Bidet
Rainfall showerhead
Living room
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Lodge

Garden view

Jungle Lodge

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Bathrobes
Hair dryer
Bidet
Rainfall showerhead
  • 134 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Serindit Hostel with 2 Bunk Beds

Iron/ironing board, bed sheets

Serindit Hostel with 2 Bunk Beds

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Living room
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Kelicap Twin Share

Iron/ironing board, bed sheets

Kelicap Twin Share

  • Sleeps 2
  • 2 Twin Beds

View all photos for Serindit Hostel Room with One Bunk Bed

Lobby

Serindit Hostel Room with One Bunk Bed

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for River Lodge

Iron/ironing board, bed sheets

River Lodge

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Palm Villa

Iron/ironing board, bed sheets

Palm Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Jungle Lodge

Iron/ironing board, bed sheets

Jungle Lodge

  • Sleeps 2
  • 1 Double Bed

View all photos for Serindit Hostel Room with Two Bunk Beds

Iron/ironing board, bed sheets

Serindit Hostel Room with Two Bunk Beds

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Seraya Suite

Iron/ironing board, bed sheets

Seraya Suite

  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, 100 reviews
The price is ₹3,264
₹3,720 total
includes taxes & fees
20 Mar - 21 Mar
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About the area

Map
Poring Hot Spring, Ranau, Sabah, 89300

What's nearby

  • Poring Hot Spring - 1 min walk
  • Sosodikon Hill Kundasang - 33 min drive
  • Mount Kinabalu National Park - 35 min drive
  • Mount Kinabalu Park Entrance - 36 min drive
  • Desa Cattle Dairy Farm - 38 min drive

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 167 min drive

Restaurants

  • ‪Rainforest Restaurant - ‬11 min walk
  • ‪Lohan Rock Cafe - ‬13 min drive
  • ‪Warung Pak Din - ‬10 min drive
  • ‪Kedai Kak Nora, Lohan - ‬10 min drive
  • ‪Sungai Lohan Cafe - ‬11 min drive

About this property

Sutera Sanctuary Lodges at Poring Hot Springs

Enjoy your visit to Ranau with a stay at Sutera Sanctuary Lodges at Poring Hot Springs. Guests can take a dip in the outdoor pool or grab a bite to eat at Rainforest Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a children's pool, and a garden. Fellow travelers like the room service.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Hiking/biking trails
  • Hot springs
  • Golfing nearby

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Picnic area
  • An outdoor pool

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Rainfall showerhead
  • Shower only
  • Towels

More

  • Daily housekeeping

Special features

Spa

There are hot springs on site.

Dining

Rainforest Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Children under 4 years old are not allowed in the swimming pool without adult supervision

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hot Poring
Hot Spring Poring
Poring Hot
Sutera Sanctuary Lodges Poring Hot Springs Ranau
Poring Hot Spring House Ranau
Poring Hot Spring Ranau
Poring Spring
Sutera Sanctuary Lodges Poring Hot Springs
Sutera Sanctuary Poring Hot Springs Ranau
Sutera Sanctuary Poring Hot Springs
Sutera ctuary Poring Hot Spri
Sutera Sanctuary Lodges at Poring Hot Springs Ranau
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau

Frequently asked questions

Is there a pool at Sutera Sanctuary Lodges at Poring Hot Springs?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sutera Sanctuary Lodges at Poring Hot Springs?

Sorry, pets aren't allowed.

Is parking offered on site at Sutera Sanctuary Lodges at Poring Hot Springs?

Sorry, there's no onsite parking at Sutera Sanctuary Lodges at Poring Hot Springs.

What are the check-in and check-out times at Sutera Sanctuary Lodges at Poring Hot Springs?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Sutera Sanctuary Lodges at Poring Hot Springs and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes hot springs. Enjoy a swim in the outdoor pool or use the guesthouse's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Sutera Sanctuary Lodges at Poring Hot Springs?

Yes, there's an onsite restaurant, Rainforest Restaurant.

What's the area around Sutera Sanctuary Lodges at Poring Hot Springs like?

Sutera Sanctuary Lodges at Poring Hot Springs is a short 1-minute walk from Poring Hot Spring and 15 minutes' walk from Viviane Rafflesia Garden.

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Sutera Sanctuary Lodges at Poring Hot Springs Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

simply awesome
comfortable and beautiful room. very close to stream and nature. excellent breakfast !
Noranah, 1-night trip

10/10 Exceptional

sung sook, 1-night trip

10/10 Exceptional

Michael, 3-night trip

10/10 Exceptional

Muhammad Ali Al Siddiq, 1-night trip

6/10 Good

LUCY, 1-night trip

10/10 Exceptional

자연속의 휴식
실히 좋네요 한번 온천욕으로 얼굴이 부드러워 졌어요 코타키나발루 와서 계속 햇볕에 노출 되서 피부가 건조하고 거칠거칠했었는데..! 그리고 직원들도 다 너무 친절하네요! 아침에 일어나서 문 열고 나오면 공기랑 뷰가 진짜 너무 좋습니다
hyejung, 2-night trip

10/10 Exceptional

Sook Ping, 2-night trip

10/10 Exceptional

Cosy and spacious chalet
Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices
Man Hei, 1-night trip

6/10 Good

Nice accommodation; restaurant disappointing.
We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.
Francis J, 3-night trip

4/10 Fair

Room not fullfill as per request
Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators??? And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.
1-night trip

8/10 Very good

Wifi didn’t work. You could only send some whatsapp messages but you couldn’t open any websites.
Laura, 2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient. The location at Poring Hot springs is absolutely spectacular
1-night trip

10/10 Exceptional

非常好，非常難忘！
很令人喜歡的酒店，員工非常友好，update 了房間(河流小屋), 令我不用搬來搬去，因同一個apps book 吾到同一型號，評價說早餐不是那麼好，太多昆虫，效外怎會無？但可接受，味道亦不差，有6款選擇！15馬幣温泉，3馬幣泳池，總括去蘭腦再去會遊閒幾天！
KAM YEE, 1-night trip

6/10 Good

Sufficient if slightly underwhelming for a stay within Poring Hot Spring & Nature Reserve
2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

The room is nice and near the hot spring
1-night trip

10/10 Exceptional

Good choice for Poring Hot Springs
Clean and fresh hotel located right inside Poring Hot Springs National Park - you have to buy entrance ticket to access the hotel by car. Quiet at night. The staff was polite and helpful. There is a hole under the front door which a bit scared us at the check-in, however we had absolutely no issues with mosquitoes at night. Wi-Fi was only working at the lobby, no Wi-Fi in the room. Breakfast was nice. There are several places to eat in the village additionally to the resort's restaurant.
Ievgen, 1-night trip

8/10 Very good

Yew Shen, 1-night trip

10/10 Exceptional

SAY HIAN, 1-night trip

10/10 Exceptional

Fantastic n clean hotspring
Rt next to the hotspring wh is ideal for us. We were always the 1st 2 as we walk there at 7am; soak for an hr b4 gg for our set bf wh is gd. Redtaurabt meals gd also. We actually booked for 1n. Extended 2nd N. Wish we could do 3rd nite. Abt the best part of our holiday here.
Poh Choo, 1-night trip

10/10 Exceptional

Myoung Hyun, 1-night trip

10/10 Exceptional

Excellent for family
It was a wonderful experience for our family. The service was great & breakfast was nice too. The villa is of good size & very welcoming. Thank you for giving us a memorable stay!
Saleh, 2-night trip

10/10 Exceptional

Luxurious stay, feel like stay at home
I stayed here at Palm Villa with family for two nights. After read review from guest reviewed, we decided to book this resort. My first impression were right same like others. Since we arrived late, we were directed to the villa. Check in process done in the room very smooth and quick. Resort location just beside the one of main attraction, Poring Hot Spring. We spend half day here but cannot fully explore the area. The villa is very huge. Feel like staying at home. It also clean and well maintain. Breakfast service provided at Rain Forest restaurant. I recommend you to try their Nasi Lemak. I had asked the resort to prepare a room decoration for our wedding anniversary and to surprise my wife. The resort staff Sue, Siandim, Saleha and Sahidah had done very good job. Thanks a lot for making our memorable day. Overall, even it a little bit pricey, you will not regret it. The facilties, service and cleanliness is tip top.
Mohd Hirman, 2-night trip

10/10 Exceptional

1-night trip