Skip to main content.
All properties in Genting Highlands, Pahang, Malaysia
1 room, 2 adults

Resorts World Genting - Genting Grand

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Genting Highlands Resort, Genting Highlands, Pahang, 69000, Malaysia

Luxury hotel with spa, near Genting Highlands Theme Park
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from February 2 2021 to February 18 2021 (dates subject to change).
  • Service was excellent and most important - we feel safe going back to our hotel room…Jan 3, 2020
  • Staff are very friendly. Hotel very clean. The hotel is very convenient to all the…Aug 27, 2019

Resorts World Genting - Genting Grand

from Rs10,472
  • Grand Premier
  • Club Suite

What’s around Resorts World Genting - Genting Grand

Landmarks

  • Genting Highlands Theme Park - 6 min walk
  • SkyAvenue - 5 min walk
  • Skytropolis Indoor Theme Park - 5 min walk
  • Arena of Stars - 6 min walk
  • Chin Swee Cave Temple - 40 min walk
  • Genting Skyway - 7.1 mi / 11.5 km
  • Genting Highlands Premium Outlets - 5.1 mi / 8.1 km
  • Genting Strawberry Leisure Farm - 6.1 mi / 9.8 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 161 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Batang Kali Station - 46 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Serendah Station - 49 min drive
  • Area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 745 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (MYR 18 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Casino
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Freshen up
  • Shared bathroom with sink in room
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, M Spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

Resorts World Genting - Genting Grand’s small print

Also known as

  • Genting Grand Genting Highlands
  • Resorts World Genting - Genting Grand Hotel
  • Resorts World Genting - Genting Grand Genting Highlands
  • Resorts World Genting - Genting Grand Hotel Genting Highlands
  • Genting Grand Hotel
  • Genting Grand Hotel Genting Highlands
  • Resorts World Genting Genting Grand Hotel Genting Highlands
  • Resorts World Genting Genting Grand Hotel
  • Maxims Genting Hotel Genting Highlands
  • Resorts World Genting Genting Grand Genting Highlands
  • Resorts World Genting Genting Grand
  • Resorts World Genting Genting

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200 per stay

Optional extras

Self parking costs MYR 18 per day

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Resorts World Genting - Genting Grand

  • Is Resorts World Genting - Genting Grand currently open?
    This property is closed from February 2 2021 to February 18 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Resorts World Genting - Genting Grand?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Resorts World Genting - Genting Grand?
    Yes. Self parking costs MYR 18 per day.
  • Are pets allowed at Resorts World Genting - Genting Grand?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Resorts World Genting - Genting Grand?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Resorts World Genting - Genting Grand?
    Yes, there's an onsite restaurant. Nearby restaurants include E18hteen (7-min walk), The Olive (7-min walk), and Munakata Ramen (8-min walk).
  • Is there an onsite casino at Resorts World Genting - Genting Grand?
    Yes, there's a casino.
  • What is there to do at Resorts World Genting - Genting Grand and nearby?
    Resorts World Genting - Genting Grand has a casino and a spa, as well as a fitness center and a garden.

Recent reviews

Fabulous 8.6 From 8 reviews

Very good 8.0
Keep it up
Good
Umer Rehan, us1 night trip with friends
Very good 8.0
It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Lai, sg1 night romance trip
Very good 8.0
Hotel
Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Yap, sg2 night trip
Exceptional 10.0
ゲンティンお勧めのホテル
外観は古そうだが、中はしっかりリニューアルされていて、大変満足。wifiがもう少し早いとうれしい。
jp1 night trip
Very good 8.0
sungil, ca2 night business trip
Good 6.0
my1 night trip

Resorts World Genting - Genting Grand