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Crowne Plaza West Hanoi Residences

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near My Dinh National Stadium

Photo gallery for Crowne Plaza West Hanoi Residences

2 restaurants, breakfast, lunch, dinner served; international cuisine
City view
Minibar, desk, laptop workspace, soundproofing
Lobby
Minibar, desk, laptop workspace, soundproofing
Near The Garden Shopping Center and Vietnam National Convention Center, Crowne Plaza West Hanoi Residences offers a luxurious retreat for families. Enjoy international cuisine at one of the two on-site restaurants, unwind with a body treatment at Lotus spa, or lounge by the outdoor pool with sun loungers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Childcare
  • Pool
  • Free parking
  • Spa
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting

For families (6)

  • Children stay free
  • Babysitting services
  • Playground on site
  • Rollaway/extra beds
  • Kitchen
  • Private bathroom

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23

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About the area

Map
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000

What's nearby

  • My Dinh National Stadium - 10 min walk - 0.9 km
  • Keangnam Landmark Tower 72 - 3 min drive - 2.3 km
  • Vietnam National Convention Center - 5 min drive - 3.7 km
  • Ho Chi Minh Mausoleum - 10 min drive - 8.4 km
  • Hoan Kiem Lake - 13 min drive - 10.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 45 min drive
  • Hanoi Yen Vien Station - 20 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Ga Phuc Yen Station - 27 min drive

Restaurants

  • ‪Trung Long Coffee - ‬6 min walk
  • ‪Cowboy Texas - ‬4 min walk
  • ‪Vua Chả Cá - ‬7 min walk
  • ‪Pho Bat Da Thuy Moc - ‬3 min walk
  • Highlands coffee

About this property

Crowne Plaza West Hanoi Residences

When you stay at Crowne Plaza West Hanoi Residences, you'll be within a 15-minute drive of Hoan Kiem Lake and West Lake. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or hydrotherapy, and Lackah, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool at this luxurious hotel, along with in-room conveniences like kitchens and washers/dryers.

At a glance

DONE

Hotel size

    • 131 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site carport
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting services
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (9688 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Free international and long-distance calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Lotus spa has 12 treatment rooms and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Lackah - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Barista - Onsite lobby lounge. Happy hour is offered. Open daily.
Little Korea - Overlooking the pool and garden, this restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Barista Outdoor - This café overlooks the garden. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for VND 0.01 per day (rates may vary)
  • Wired internet access is available in guestrooms for VND 0.01 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately VND 485000 for adults and VND 240000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 1031415.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Crowne Plaza Hanoi West
Crowne Plaza Residences
Crowne Plaza Residences Aparthotel Hanoi West
Crowne Plaza West Hanoi Residences
Crowne Plaza West Hanoi Residences Aparthotel
Crowne Plaza Residences Aparthotel
Crowne Plaza West Hanoi Residences Hotel
Crowne Plaza West Hanoi Residences Hanoi
Crowne Plaza West Hanoi Residences Hotel Hanoi

Frequently asked questions

Is there a pool at Crowne Plaza West Hanoi Residences?

Yes, there's an outdoor pool.

Are pets allowed at Crowne Plaza West Hanoi Residences?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza West Hanoi Residences?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza West Hanoi Residences?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Crowne Plaza West Hanoi Residences and nearby?

Crowne Plaza West Hanoi Residences has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center, a picnic area, and a garden.

Are there restaurants at or near Crowne Plaza West Hanoi Residences?

Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Does Crowne Plaza West Hanoi Residences have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Crowne Plaza West Hanoi Residences have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Crowne Plaza West Hanoi Residences like?

Crowne Plaza West Hanoi Residences is a short 12-minute walk from My Dinh National Stadium and 7 minutes' walk from Hanoi Indoor Games Gymnasium.

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