4/10 Fair
6 February 2025
Will Not Stay Again
The entrance to the grounds looked amazing, which was deceiving. I stayed only one night as it was too late to change hotels with a child who needed to sleep. Bed sheets made us sweat excessively., felt very plastic like. The shower leaked. Toilet clogged without any content. Overall the place mentioned being remodeled, but also appeared to be cheap work. Door knob on the bedroom was coming off. They also did not have a crib available and I had to go and buy one at a local Target. The front desk said, "We have never been asked this before. We don't have any". Well, when I asked a friend (originally from Phoenix) about this particular hotel and I explained my experience, their response was, "Well, I could have told you that". Honestly, I should have listened to some of the other bad reviews. Here is my reminder to you as well, please listen to mine. (PS. Some people may not mind any of my concerns, and that is ok).
Verified traveller
3-night family trip
Verified Hotels.com guest review