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PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

4.0 star property
Family-friendly hotel with water park, connected to the convention center, near PortAventura World
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Front of property
Property grounds
Exterior detail
Lobby
View from property
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Connecting rooms available
    Connecting rooms available
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Water park
  • Breakfast available
  • Free theme park shuttle
  • Seasonal outdoor pool
  • Children's pool
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
For families
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The price is ₹7,834
₹8,853 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds OR 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Queen Beds

View all photos for Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Queen Beds

View all photos for Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 1
  • 2 Double Beds

View all photos for Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

Similar properties

Exterior
Ponient Vila Centric by PortAventura World
Pool
Spa
Parking available
Free WiFi
8.4 out of 10, Very good, (641)
The price is ₹4,451
₹5,132 total
includes taxes & fees
1 Dec - 2 Dec
Ponient Vila Centric by PortAventura World
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About the area

Map
Avda Alcalde De Pere Molas s/n, Vila-Seca, Tarragona, 43480

What's nearby

  • PortAventura World - 15 min walk - 1.3 km
  • Ferrari Land - 16 min walk - 1.4 km
  • Aquopolis Costa Dorada - 9 min drive - 6.4 km
  • Cala Font Beach - 14 min drive - 9.9 km
  • Lumine Mediterránea Beach Club & Golf Community - 14 min drive - 7.7 km

Getting around

  • Reus (REU) - 19 min drive
  • Barcelona El Prat Airport (BCN) - 73 min drive
  • Vila-Seca Station - 14 min drive
  • Reus (EER-Reus Train Station) - 14 min drive
  • Salou Port Aventura Station - 28 min walk
  • Free theme park shuttle

Restaurants

  • ‪Racó de Mar - ‬13 min walk
  • ‪Cervecería de l'Estació - ‬13 min walk
  • ‪Black Bull - ‬9 min drive
  • ‪Lazy Wave - ‬8 min drive
  • ‪Sala Garage - ‬8 min drive

About this property

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land puts you just a 5-minute drive from PortAventura World. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at Buffet Grand Hall, which serves international cuisine and is open for breakfast and dinner. A water park, a bar/lounge, and a theme park shuttle are other features. Fellow travelers love the helpful staff.

Languages

Catalan, English, French, Russian, Spanish

At a glance

Hotel size

  • 501 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
  • Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Offsite

  • Free theme park shuttle

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Water park access (surcharge)
  • Children's pool
  • Free theme park shuttle
  • Playground

What to do

  • Shopping
  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Buffet Grand Hall - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
The Callaghan’s - This café specializes in international cuisine and serves breakfast only. Open daily.
Opera House - This restaurant specializes in international cuisine and serves dinner only. Open daily.
The River Bar - This bar serves lunch only. Open daily.
Gold River Saloon - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 6 to 15 for adults, and EUR 6 to 15 for children
  • Towels are available for an extra charge of EUR 15 per person, per stay (or guests may bring their own)

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10 per person, per day. Facilities include a sauna and a swimming pool.
  • The seasonal pool is open from April to October

Policies

This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

PortAventura Gold River
PortAventura Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included Salou
PortAventura Hotel Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included
PortAventura Gold River Theme Park Tickets Included Salou
PortAventura Gold River Theme Park Tickets Included

Frequently asked questions

Is there a pool at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?
Sorry, pets aren't allowed.
What are the check-in and check-out times at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?
No, this hotel doesn't have a casino, but Casino Tarragona (14-min drive) is nearby.
What is there to do at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land and nearby?
PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land has 3 outdoor pools and an arcade, as well as a garden.
Are there restaurants at or near PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?
Yes, Buffet Grand Hall offers international cuisine.
What's the area around PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land like?
PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land is a short 15-minute walk from PortAventura World and 16 minutes' walk from Ferrari Land.

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Boris, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mr colin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Clive, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

The room was good but everything else ……..
When we were allocated the room at 4.30 pm we discovered that the room had not been cleaned. We finally received the room at 5.30 pm. The room was very nice, although no hot drink facilities - it was in the Callaghan Hotel. The food at the evening buffet was awful. The hotel was super crowded and chaotic - it felt more like a public space than a hotel.
David, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Ryan, 5-night trip
Verified Hotels.com guest review

6/10 Good

Paid extra to upgrade to a nicer room which was lovely. The hotel room provided was awful. Very small. Charged for storing luggage the day we arrived & the day we left , even though we had moved from another PortAventura hotel & not needed to use the free tickets. Reception manager very rude.
melanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

This is a super busy hotel BUT it all runs smoothly, staff are very helpful, it’s a very well run operation. Rooms are a tad old fashioned BUT I think they are still good value for money and they are cleaned every day. The buffet is so busy BUT very slick, lots of food options, well cooked too. Lots of healthy options and for dinner there is a cold water dispenser which was appreciated. The hotel access to the theme park is such a benefit as I heard that at the main entrance there were huge queues. Also, we loved that we could be at the pool and then in the park and then back to the pool so easily. Everything is so convenient here and well managed. It’s definitely a kids holiday, the only slightly annoying thing are the pool rules. No hats, sunglasses, t shirts, balls floats etc. for kids wearing a hat in the pool is essential I think so my son did burn his shoulders even with factor 50 on!!! It didn’t spoil the holiday and we still had the best time.
Gillian Susan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kam Shing, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time at the Hotel Good River, PortAventura. The only inconvenience was the lack of a supermarket within walking distance or any dining options other than those in the parks or the buffet restaurant at the hotel which became boring after eating the same food every day. Over all though, the hotel was very clean and brilliantly themed and we would definitely recommend and will return one day
Anthony, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

our 7th visit
family holiday, close to the park and great service
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Juan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect for the park Food is poor
Jan, 1-night family trip
Verified Expedia guest review

6/10 Good

We stayed in city hall. It is very convenient for access to the park and the wild west theme is very well done. Access to the theme parks is also really easy. I wouldn't stay here again for 2 reasons. 1. The layout of the rooms surrounding a central atrium means that sound travels. During the day not much of an issue but hearing kids screaming in the central areas at 11pm at night was irritating. 2. The food is ok as is the variety for one day. The issue is the food stays pretty much the same throughout the stay albeit maybe a different topping on pizza. Food in general across the parks was not great but I guess to be expected. If heading out of the resort you need a car. Nothing is close by. A
arun, 4-night family trip
Verified Expedia guest review

6/10 Good

Staff was really nice and helpful. As hotel guests we do have an anticipated entrance to the park but most of attractions open after 11am
Célia, 3-night romance trip
Verified Expedia guest review

6/10 Good

Unfortunately didn’t recognise Expedia gold member status and when I spoke to different staff including a manager they said they never heard of such benefits which was disappointing. Convenient to parks and clean. Food - we went full board - breakfast was ok decent selection. However, avoid dinner in buffet at hotel it was poor selection and no drinks available (not even water) you have to buy wine or beer. Exchange your voucher for one of restaurants in park or the la Liga one just outside.
JULIE-ANN, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel, we stayed at the Callaghan building but used the main hotel for check in and meal times. It was spotless, staff were friendly and everyone in our family loved the theme. Hotel has own entrance to the park which was handy. Food was very good, huge choice at buffet. Drinks prices were very reasonable. Would recommend.
Jenna, 3-night trip
Verified Expedia guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

B and b
Lots of small issues, overall I just felt like I am having bed and breakfast, not a 4* hotel stay
Yulia, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

This is our 3rd year to PortAventura and second year staying at Golden river. The hotel is stunning and very clean in the common areas. We had booked double and twin beds but we had two doubles, this also happened last year so we were particularly careful when booking this time to book twin beds as one of ours sons is an autistic adult. They kindly upgraded us to a family room which was so nice. The room was spacious and had a kitchenette with a microwave and a large fridge which was great as we our boys like to have their favourite drinks and snacks. Aircon is very good and the shower is very powerful (too powerful as I worry about water waste). The room was cleaned every day which was lovely. We ordered a wheelchair because due to an injury I was unable to walk long distances or climb any stairs but this hotel is excellently adapted to those needs. The dropped the chair off to us and picked it up at the end of our stay for a €9 a day and €20 cash deposit. Unfortunately the buffet etiquette disappointed me this year, I felt it was over crowded and too many children unsupervised making a mess. I appreciate it’s a theme park but some rules need to be in place for eg, children under 10 should have an accompanying adult. They push in, take too much food and waste it and make an incredible mess. I saw two small children take sweets with their hands, I saw an older child struggling to pick up fruit one at a time ?? Adults can be equally rude pushing in front.
levent, 4-night family trip
Verified Expedia guest review

6/10 Good

Marcos, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jonathan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience!
Henry, 1-night family trip
Verified Expedia guest review