All properties in Mecca, Makkah Province, Saudi Arabia

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Swissôtel Makkah

Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Daily buffet breakfast (SAR 270 per person)
Lobby
Shower, hydromassage showerhead, free toiletries, hair dryer

Overview of Swissôtel Makkah

UNESCO Sustainable Travel Pledge

Swissôtel Makkah

5.0 star property
Luxury hotel with restaurant, near Great Mosque of Mecca

8.2/10 Very good

969 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is ₹21,251
Price available on 21/03/2023
Map
King Abdul Aziz Endowment, Ajyad Street, Mecca, 21955
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business center
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

Getting around

  • King Abdulaziz Intl. Airport (JED) - 62 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Al Majlis - 5 min drive
  • Al Dira Restaurant in 29th Floor - 1 min drive
  • بيتزا هت - 5 min drive
  • الديوان - 1 min drive
  • 29Th Floor - 1 min drive
Map

About this property

Swissôtel Makkah

Putting you in a great location within just a 10-minute walk of Great Mosque of Mecca and Kaaba, Swissôtel Makkah offers an airport shuttle (available 24 hours) for SAR 800 per vehicle roundtrip. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the breakfast and location.

Languages

Arabic, English, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 1487 rooms
  • Arranged over 43 floors

Arriving/Leaving

  • Check-in time from 5:00 PM - 4:00 AM
  • Express check-in/out available
  • Minimum check-in age: 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Arabic
  • English
  • French
  • Hindi

Room amenities

Be entertained

  • 40-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 270 for adults and SAR 135 for children
  • Airport shuttle service is offered for an extra charge of SAR 800 per vehicle (roundtrip, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for SAR 500.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>Only Muslims are allowed to enter the holy cities of Mecca and Medina. </p> <p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Noise-free guestrooms cannot be guaranteed. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Mecca
Swissôtel Makkah Hotel Mecca

Frequently asked questions

Does Swissôtel Makkah offer free cancellation for a full refund?
Yes, Swissôtel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swissôtel Makkah?
As of 20 March 2023, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on 21 March 2023 start from ₹21,251, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swissôtel Makkah?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Swissôtel Makkah?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Swissôtel Makkah?
Yes, an airport shuttle is available. The charge is SAR 800 per vehicle roundtrip.
What are the check-in and check-out times at Swissôtel Makkah?
You can check in from 5:00 PM - 4:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Swissôtel Makkah?
Yes, there's an onsite restaurant that offers Mediterranean cuisine.
What's the area around Swissôtel Makkah like?
Swissôtel Makkah is in the heart of Mecca, a short 7-minute walk from Great Mosque of Mecca and 7 minutes' walk from Kaaba. Travelers say that the hotel is in a great location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Mohammad, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Arshad, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mohamed, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Must for a Holy Visit to the Kaabe
Excellent Hotel with an extraordinary helpfull and courteous reception staff, very clean an spacious rooms, walking distance to the lkaabe gates, delicous food
Ayhan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Breakfast is great location is great but no flexibility in Checkout , they need the room in exact time or before Check in 6PM , check out 12 !! there is is losses 6 hours in your night and no flexibility for 2-3 hours .
Maged, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Taxi
The window was not clean and we had to wait 2.5 hours to get the taxi which was not allowed inside parking due to Pour managment.
Saroosh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel but Horrible Bathroom not worth Price
The hotel itself is a very nice friendly staff, and definitely has a great location in the vicinity of the Grand Mosque, however, the bathrooms are old and outdated and need to be remodeled for sure Horrible smell!
Ahmed, 9-night family trip
Verified Hotels.com guest review