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Hotel Reina Isabel

Photo gallery for Hotel Reina Isabel

Premier Room | Premium bedding, down comforters, in-room safe, desk
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Property entrance
Restaurant
Hallway

Overview of Hotel Reina Isabel

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Hotel Reina Isabel

3.5 star property
Beaux Arts hotel with restaurant, near Foch Square
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
  • Laundry facilities
Map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Room service
  • Conference center
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Communal living room
For families
  • Children stay free
  • Free cribs/infant beds
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

About this area

What's nearby

  • In La Mariscal
  • Parque La Carolina - 3 min drive
  • Atahualpa Olympic Stadium - 5 min drive
  • Quicentro Shopping - 7 min drive
  • Quicentro Sur Mall - 15 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 36 min drive

Restaurants

  • Anana - 3 min walk
  • La Galeria Cafe - 4 min walk
  • Pizzería El Hornero - 1 min walk
  • Cacao & Cacao Chocolate & Coffee Shop - 3 min walk
  • El Español - 3 min walk
Map

About this property

Hotel Reina Isabel

When visiting Quito, Hotel Reina Isabel is a great choice to consider. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, free bike rentals, and a terrace. Fellow travelers say great things about the breakfast and location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • 2 meeting rooms
  • Conference center (377 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Continental breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children

Children & extra beds

  • Rollaway beds are available for USD 30 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Frequently asked questions

Does Hotel Reina Isabel offer free cancellation for a full refund?
Yes, Hotel Reina Isabel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Reina Isabel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Reina Isabel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Reina Isabel?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Reina Isabel?
You can check in from 1:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel Reina Isabel and nearby?
Have fun during the warmer months with activities such as cycling. Hotel Reina Isabel also has a fitness center.
Are there restaurants at or near Hotel Reina Isabel?
Yes, there's an onsite restaurant that offers alfresco dining, international cuisine, and garden views.
What's the area around Hotel Reina Isabel like?
Hotel Reina Isabel is in La Mariscal, a short 5-minute walk from Foch Square and 7 minutes' walk from La Mariscal Craft Market. Travelers say that the hotel is in a great location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Hilary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love Reina Isabel
I have stayed a few times at Reina Isabel and will go back again. It's very clean and comfortable, has a great location, all the staff are friendly, and the breakfast is great too!
Hilary, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice stay, Great staff.
Was a little noisy with noise from street Some shower heads need holes cleaned so water can come out of all holes otherwise not enough water. Lifts you could hear as they went up and down Super nice, friendly and helpful staff - this was the best part 😊 Breakfast was also nice along with the staff
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was friendly and helpful. The breakfast buffet was good. And they had a large fully equipped gym. Overall I found it to be a great hotel and great value for the money.
Jack, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was a pleasure to deal with the buffet breakfast was good and the gym was very well equipped
Jack, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Robin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lyn, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Modern and upscale hotel, large rooms with a jacuzzi tub for 2. The 2 free drinks offered were gin and tonic only, the guy made them with gin and water and they were undrinkable. The included continental breakfast was good with pastries, toast, cheese, coldcuts, scrambled eggs, cereals, fresh juices.
tim, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The breakfast was a bit simple but good. Fresh squeezed orange juice every morning was super. The room was spacious and comfortable.
David, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Simply amazing
I had stayed at this hotel ten nights during the last trip and ten nights during this trip. Staff are just amazing, helpful and speak English fluently. The location of the hotel is perfect and safe. Internet speed is a bit low and unfortunately standard rooms don't have A/C. If you prefer a cooler room then don't book a standard room.
Pirooz, 4-night trip
Verified Hotels.com guest review