6/10 Good
9 February 2025
Nice hotel but room for improvement
The hotel itself is very impressive on the outside and the public areas are lovely too. We stayed in the rooms on the club level. We were meant to have priority check in and check out on level 21 but it was closed on both occasions. The rooms are okay but feel like they need an update as there is wear to the bedroom furniture and also in the bathroom. The free mini bar had coconut water and iced chrysanthemum tea along with a packet of nuts and dried guava. Only the iced tea was replaced on the 2nd day. The bed is comfortable and big but the pillows weren’t great. Good soundproofing between rooms. We tried breakfast on both the level and ground floor. The quality of the food on the level seemed better than the ground floor, although there was less choice, and was less chaotic. We weren’t impressed with cocktail evening. The food was very strange and most of it was tasteless. Sliced tomato and olive sandwich!? The spicy chicken wings were nice though. The hotel is in a great location. The area is good to walk to Chinatown and also has an underground station directly across the road or the maxwell station is 10 minute walk away. There are lots of lovely restaurants within walking distance of the hotel.
Verified traveller
2-night trip
Verified Hotels.com guest review