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All properties in George Town, Penang, Malaysia

Museum Hotel

Boutique hotel with restaurant, near KOMTAR

  • Free WiFi and free parking
From
Rs1,547

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  • Museum Hotel
  • Outdoor Pool
  • Pool
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Museum Hotel. Image 1 of 109.
1 / 109Museum Hotel
8.4.Very good.
  • TV astro not working. Too early knocking noise at 6 am morning.!!!

    Dec 27, 2020

  • The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!

    Oct 1, 2020

See all 193 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 29 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Children's pool
  • Airport shuttle

For families

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Downtown George Town
  • KOMTAR - 13 min walk
  • Gurney Drive - 19 min walk
  • Penang Times Square - 15 min walk
  • Gleneagles Penang Medical Centre - 21 min walk
  • Loh guan Lye Specialist Centre - 22 min walk
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 1 Queen Bed, City View
  • Quadruple Room
  • Standard Single Room, No View - 1 Single Bed
  • Standard Twin Room - 2 Single Beds
  • Family Suite, Bathtub
  • Gallery Suite, 1 King Bed
  • Standard Double Room, 1 Double Bed
  • Classic Triple Room
  • Deluxe Duplex, Multiple Beds
  • Deluxe Room

Location

  • In Downtown George Town
  • KOMTAR - 13 min walk
  • Gurney Drive - 19 min walk

What’s around

Landmarks

  • In Downtown George Town
  • KOMTAR - 13 min walk
  • Gurney Drive - 19 min walk
  • Penang Times Square - 15 min walk
  • Gleneagles Penang Medical Centre - 21 min walk
  • Loh guan Lye Specialist Centre - 22 min walk
  • Penang City Hall - 22 min walk
  • Gurney Plaza - 40 min walk
  • Penang Adventist Hospital - 42 min walk
  • Pasar Chowrasta - 7 min walk
  • Nagore Square - 8 min walk

Getting around

  • Penang Intl. Airport (PEN) - 32 min drive
  • Penang Sentral - 32 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Children's pool

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Malay

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Museum Hotel Penang
  • Museum Penang
  • Museum Hotel George Town
  • Museum Hotel Penang/George Town
  • Museum Hotel Hotel
  • Museum Hotel George Town
  • Museum Hotel Hotel George Town

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Cooked-to-order breakfast is offered for an extra charge of MYR 24 for adults and MYR 20 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 60 per vehicle (one way)

Policies

Please note: The Quadruple Room is a duplex. The sleeping area is accessible only by stairs.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Museum Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change). Nearby restaurants include moOdy cow (4-min walk), Ee beng vegetarian food (4-min walk), and bee hwa cafe (5-min walk).
  • Yes, an airport shuttle is available. The charge is MYR 60 per vehicle one way.
  • Museum Hotel has a garden.
8.4.Very good.
  • 8.0.Very good

    Good ambience

    2 night family trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.

    1 night trip with friends, Jul 12, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good

    Was good. All the antique concepts. It's bring back to childhood memories.

    chandran, 1 night trip, Jul 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The exterior and interior are retro, clean, beautiful and so cute.

    afrorakda, 2 night trip, Jul 8, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Promises, Promises

    I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.

    3 night trip, Jun 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    i really love the place

    1 night trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️

    Michele, 3 night romance trip, Feb 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.

    4 night family trip, Feb 22, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.

    2 night trip with friends, Feb 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.

    Kay, 3 night trip, Feb 10, 2020

    Verified Expedia guest review

See all 193 reviews