Half of the staff were quite kind, while the other half made the stay more difficult than it should have been. This second group seemed entirely disinterested in their job and didn’t care to help customers with anything (like providing tourists with information about restaurants, ATMs, or directions).
This hotel completely did not respond to Expedia messages, and I had to call them long-distance to arrange my airport transfer, which cost more than double what an Uber did. Check-in took 30 minutes, which is unacceptable, and the insistence that the bill be paid in cash when they had a card-reader stunk of inappropriate behavior.
The location is safe, but was super loud at night due to proximity to night clubs. My ears were ringing. I would not recommend a stay here unless poor service and partying in the historic zone are priorities.