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Holiday Inn Express London - ExCeL

3-star hotel with restaurant, near Excel Exhibition Centre

  • Free buffet breakfast and free WiFi
From
Rs4,197

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8.6.Fabulous.
  • The rooms are clean and roomy. Staff are very friendly and helpful. Couldn't be happier…

    Apr 29, 2021

  • Good value hotel for staying away for work -Friendly, professional staff - still serving…

    Feb 1, 2021

See all 531 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transport options
Convenient
Walkable
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 204 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Conference center
  • Terrace

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

What’s around

  • In Docklands
  • Excel Exhibition Centre - 10 min walk
  • Emirates Aviation Experience - 3 mi / 4.9 km
  • O2 Arena - 5.3 mi / 8.6 km
  • Westfield Stratford City - 5.7 mi / 9.2 km
  • St. Paul's Cathedral - 8 mi / 12.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, Accessible, Non Smoking (Roll In Shwr)
  • Room, 1 Queen Bed with Sofa bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Standard Room
  • Room, 2 Twin Beds, Non Smoking (2 PERSON)

Location

  • In Docklands
  • Excel Exhibition Centre - 10 min walk
  • Emirates Aviation Experience - 3 mi / 4.9 km

What’s around

Landmarks

  • In Docklands
  • Excel Exhibition Centre - 10 min walk
  • Emirates Aviation Experience - 3 mi / 4.9 km
  • O2 Arena - 5.3 mi / 8.6 km
  • Westfield Stratford City - 5.7 mi / 9.2 km
  • St. Paul's Cathedral - 8 mi / 12.9 km
  • London Eye - 8.8 mi / 14.2 km
  • The British Museum - 9.2 mi / 14.9 km
  • Buckingham Palace - 9.5 mi / 15.4 km
  • Hyde Park - 10.2 mi / 16.4 km

Getting around

  • London City Airport (LCY) - 3 min drive
  • Heathrow Airport (LHR) - 75 min drive
  • Gatwick Airport (LGW) - 68 min drive
  • Stansted Airport (STN) - 37 min drive
  • London (SEN-Southend) - 42 min drive
  • London West Ham Station - 7 min drive
  • London Barking Station - 7 min drive
  • Ilford Station - 8 min drive
  • Royal Albert Station - 2 min walk
  • Prince Regent Station - 10 min walk
  • Beckton Park Station - 11 min walk

At a glance

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-11:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 10 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Holiday Inn Express London Excel Hotel
  • Express London Excel London
  • Holiday Inn Express London ExCeL
  • Holiday Inn Express Excel Hotel
  • Holiday Inn Express London - ExCeL Hotel
  • Holiday Inn Express London - ExCeL London
  • Holiday Inn Express London ExCeL an IHG Hotel
  • Holiday Inn Express London - ExCeL Hotel London
  • Holiday Inn Express London Excel
  • Holiday Inn Express Excel
  • Holiday Inn Express London - ExCeL England

Optional extras

Self parking costs GBP 10 per night

Rollaway beds are available for GBP 20.0 per night

Cribs/Infant beds are available for GBP 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve onsite parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express London - ExCeL does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 10 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 11:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Yi-ban (3-min walk), Fox@Connaught (8-min walk), and Docksider Restaurant (9-min walk).
  • Recommended spots to visit include Excel Exhibition Centre (10-min walk) and Emirates Aviation Experience (3 mi), along with O2 Arena (5.3 mi) and Westfield Stratford City (5.7 mi).
8.6.Fabulous.
  • 8.0.Very good

    All of the staff were very polite and friendly. I asked for a room change on check I. And this was accommodated with no problem. The room was spacious and very comfortable. The break service was done very well in accordance with distancing guidelines. The location was perfect for what I wanted.

    Russell, 3 night business trip, Jan 25, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Honest opinion

    Clean modern, decent size room, sofa bed had a couple stains, also the breakfast is below standard.

    Justin, 3 night business trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great last Minute stay

    I really enjoyed my stay, rooms were clean and spacious, breaky was included in the stay. Staff were lovely and help. Only down point is you have to pay for parking considering we stayed for 3 nights which wont mentioned when booking.over all nice stay.

    Nageena, 3 night trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Stay in lockdown

    I had comfortable stay, room was clean and staff helpful. In beginning I had a problem with noisy air-conditioning but there was not problem to move to other room. Obviously during lockdown service was limited and I had to take breakfast to my room, but there was everything I needed. I would stay again.

    Jana, 7 night trip, Nov 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff are amazing and extremely helpful when asked for anything and a nice quite located

    Gareth, 5 night business trip, Oct 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Given current situation all guidelines were followed and felt safe.

    Janussi, 1 night family trip, Oct 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Holiday Inn Docklands

    Excellent service within the restaurant, breakfast isn’t the normal but we appreciate the fact people are here to serve politely and attentively.

    Shaun, 3 night business trip, Oct 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Happy stay

    Professional staff.

    Royston, 1 night business trip, Oct 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My stay was excellent as usual. The only thing I was concerned about was the breakfast order the present Covid conditions. Although it was adequate I found it very wasteful. Everyone was served with the same cereal, milk, apple, yoghurt, croissant, cheese in separate packets, then the choice of bacon, sausage, or vegetarian bap. As I only wanted the bap and the croissant, I was told everything else would be thrown away! I found this very unnecessary. Would it not have been better to have served customers with a choice of hot food still as before, but served from the kitchen. Also, the fact that it was served on polystyrene plates, dishes and plastic knives and forks Seemed a bit over the top to me. Other restaurants are still using ceramic plates and metal knives and forks which can be sterilised in the dishwasher. I just feel the amount of waste being generated is unnecessary,Plus breakfast would’ve been a much nicer experience without the polystyrene and plastic. All this was served on an individual blue plastic tray, it was more like a school meal than a hotel breakfast.

    Catherine, 3 night trip, Oct 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean hotel and friendly staff

    This hotel is very clean and in a good location. The staff are exceptionally friendly and go out of your way to help you. The car park is £10 a day which is reasonable in that area. Breakfast is ok. Will definitely be staying there again when I go to London again.

    Hasan, 3 night family trip, Sep 26, 2020

    Verified Hotels.com guest review

See all 531 reviews