At Mildom Hotel, you'll be within a 15-minute drive of Shymbulak Ski Resort. Guests looking for a bite to eat can check out Awesome Bar, which serves Modern European cuisine. Public transportation is close by: Almaly is just 6 minutes by foot.
Languages
English, Russian
At a glance
Hotel size
79 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 1 AM
Express check-in/out available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Baroque architecture
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Awesome Bar - This restaurant specializes in Modern European cuisine. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: KZT 10000 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 5000 for adults and KZT 5000 for children
Airport shuttle service is offered for an extra charge of KZT 10000 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for KZT 5000.0 per day
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Mildom Hotel Almaty
Mildom Hotel
Mildom Almaty
Mildom
Mildom Hotel Hotel
Mildom Hotel Almaty
Mildom Hotel Hotel Almaty
Frequently asked questions
Are pets allowed at Mildom Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mildom Hotel?
Sorry, there's no onsite parking at Mildom Hotel.
Is airport shuttle service offered by Mildom Hotel?
Yes, an airport shuttle is available. The charge is KZT 10000 per vehicle one-way.
What are the check-in and check-out times at Mildom Hotel?
Check-in start time: 2 PM; Check-in end time: 1 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Mildom Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Mildom Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Mildom Hotel?
Yes, Awesome Bar offers Modern European cuisine.
What's the area around Mildom Hotel like?
Mildom Hotel is a short 6-minute walk from Almaly and 6 minutes' walk from Zenkov Cathedral.
Mildom Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
2/10 Poor
9 March 2024
Not the condition that is in the photo
Everything is wrecked. Stinks from the very entrance. The guests were not coordinated and loud. Very disturbing from the start. Had to find myself another hotel at a higher cost at last minute rate. Can not rely on this booking as the condition is really poor
Boris
Boris, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
14 August 2023
Satisfactory stay
Very clean. When I first arrived the AC did not work in my room but the problem was immediately addressed and there was no issue with customer service, the receptionist was very attentive. WiFi was not good.
Bailey
Bailey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2023
It's pretty hotel in city center of Almaty. It's located near underground station "Almaty". A lot of bars and restaurants are near hotel.
For extra money (5000tg) you can order very good breakfast.
Semen
Semen, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
7 June 2023
Alex
Alex, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 September 2022
The location of hotel is good, but it needs renovation.
shahin
shahin, 3-night trip
Verified Expedia guest review
8/10 Very good
27 June 2022
Greg
Greg, 2-night trip
Verified Wotif guest review
2/10 Poor
17 June 2022
TJ
TJ, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2021
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
13 September 2021
Good location
Cleanliness 1/10
Darkhan
Darkhan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2019
The staff is friendly. Down street good restaurant.
Bar tender showed me opera
Performer
Also near walking area
Nelson
Nelson, 2-night trip
Verified Expedia guest review
8/10 Very good
10 July 2017
Pleasantly Pleased
Very friendly and helpful Staff. Our Room was clean and the bed was comfy. The prices was quite reasonable. It was in a Great Location. Breakfast was very good with a nice variety of hot and cold dishes. We loved to walk and so opted to do that from our Hotel most of the time, however if you use the Taxi - it is so very affordable. Love Almaty for the tourism; shopping and friendly Kazak people. I would stay at the Mildom again and would recommend it to others.
Verified traveller
4-night trip
Verified Expedia guest review
6/10 Good
14 March 2017
The Hotel wasn't bad but it needs some upgrade to be great: the bed was worn out, the breakfast was so so first day, second day it was much better (female staff).
Positive: we were able to stay a couple hours extra in our room before leaving to the airport. Staff speaks English
Verified traveller
Verified Hotels.com guest review
8/10 Very good
3 October 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
30 August 2016
Vladimir
Verified Hotels.com guest review
6/10 Good
29 August 2016
Tiny room without complimentary water
At the check out, hotel wanted to charge me a bottle of water in mini bar which I never consumed, and they didn't provide any bottle of complimentary water during my 6 days stay, very tiny room, not recommend
Yunlong
Verified Hotels.com guest review
10/10 Exceptional
13 August 2016
Great Hotel in centre of Almaty
I stayed 3 nights at Mildom and was very pleased. The staff were brilliant and very eager to help. This was my first time in Almaty and the reception team did a fantastic job answering my questions, arranging transport, and recommending restaurants and places to see. The hotel is in a great location with most attractions within walking distance. If I were to visit Almaty again I would definitely consider staying here again.
Brian
Verified Hotels.com guest review
10/10 Exceptional
5 August 2016
Nice hotel in the city center. Close to everything thus good for sightseeing. The hotel is rather new and in a good shape
Verified traveller
Verified Hotels.com guest review
8/10 Very good
22 June 2016
Pretty good choice
Great location, very central. Friendly young staff with good English skills. Nice breakfast
Theodore
Verified Hotels.com guest review
10/10 Exceptional
12 June 2016
Almaty's perfect hidden hotel.
They set me up with great tour guides and good interpreter. Very reasonable prices and worth giving them business when we both end up winning.
Marina
Verified Hotels.com guest review
8/10 Very good
5 June 2016
Good and convenient choice with friendly staff
Good location, close to metro, restaurants and supermarkets
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
31 May 2016
Great quiet hotel in Almaty.
Great hotel, have stayed before, and would stay again.
Mitch
Verified Hotels.com guest review
10/10 Exceptional
15 May 2016
Brilliant hotel, excellent value, great location
Quick stopover on route home. It's a fantastic little hotel, great receptionists who are friendly and efficient. Ideal location to explore the city and some wonderful places to eat close by.
Verified traveller
Verified Hotels.com guest review
6/10 Good
13 May 2016
Nothing special
Clean rooms, good location. It was a bit noisy during my stay due to renovation which can't be helped. However couple of drinks bittle in the fridge busted due to loww temp setting snd when reported it neither receptionist not her managers came to have a look. Tea and water wasn't supplied regularly. Goid intentions , but lacking in experience .. Ertan
ertan
Verified Wotif guest review
10/10 Exceptional
26 April 2016
Great hotel, great location
Mildom Hotel was great. The location was very good, with lots of cafes around. The staff was very helpful and the room was very clean and modern. When I go back to Almaty, I will stay here.
Mitch
Verified Hotels.com guest review
8/10 Very good
24 February 2016
Clean and nice.................... Location is very good.........................