JW Marriott Hotel Singapore South Beach, Singapore, Singapore

The hotel as a whole! Location, decor, service, quality... etc... is 10/10! We checked in at 2am and there was no issue at all. Breakfast is amazing, a really wide range of quality food. Beautiful hotel with beautiful clean rooms.

Amazing service. Conveniently located. Comfortable room.

I visit singapore every month on business, this is my preferred hotel - I have stayed in over 25 Singapore hotels. Location is brilliant, perfect for an evening stroll around the marina or straight into the subway for access to the train network - you can also walk underground to the three surrounding malls. Breakfast is great, staff are very helpful and friendly. Rooms are modern and comfortable, plus the Outdoor pool/bar area is a great place to relax on an evening.

The staff were extremely friendly, respectful and helpful. Mai, and Vera were very helpful and answered all our questions and Vera went above and helped us with our next travel site in Ko Samui. The breakfast was amazing -- Best fruit anywhere! The only issue for us was the pillows were too large and firm. The room was large and comfortable.

The room described on Hotels.com was n

Paid an abnormally high rate for my one night in S’pore, on New Year’s Eve, as it was published that you could see the fireworks from the hotel. Upon check in, our room was facing the city not the harbor so no fireworks view. We were then offered a 3rd floor room and when questioned how quiet it would be so close to the road they found a room on the 14th floor. (Upon insistence). Waited until past 3.30pm for the room to be ready. Went to see the outdoor pool area where the fireworks would be visible - a compact space which certainly would not fit that many guests. So far hugely disappointing. On entering the room (finally) there was a strange smell of damp. Room itself :basic, dark, and tiny. Better suited to New York than Asia. Outside the room 2 men had an industrial vacuum they were using in the corridor ceiling. When asking the problem they said they were fixing the aircon which we realized later must have been a dehumidifier. 4pm :went for a walk and complained to front office about strange smell in the room. 5pm back in hotel lying down on my bed for 15 minutes before realizing that my back my strangely cold. I peeled back the duvet and realized the entire bed was damp, explaining the smell in the room. 5.30pm :New Year’s Eve looking for another hotel. 6.30pm: moved into an adjacent hotel, 18th floor with balcony and view of the fireworks. Never again with such a huge choice of hotels in Singapore.

1) Service was excellent. Staffs were everywhere to assist you. From we alight the cab until check in. Benson was the 1st to usher us from the cab and offered to bring in our baggage followed by WaiYing for the fast processing of checking-in. I missed out the the name of the women who brought us the lime juice. Though our room was not ready due to our early arrival, we received a call around 215pm to inform us that our room was ready. 2) Room 1915 was amazing with fantastic views of the padang, esplanade & Marina Bay Sands (MBS). Two pillows - 1 hard and 1 soft to cater to individual needs but both were rather extreme being too hard or too soft. 3) The amenities were great as well. Guests really need to explore the pool on the 6th floor and the gym to experience how good there are. 4) Wifi was strong throughout and uploading of photos was a breeze. Overall, it was the worth the stay cause the fireworks definitely outweigh the $$$... The toilet bowl was interesting - it has censor and auto opens up when you go near it.. :)

Great location and staff Slight mild smells in all the rooms we tried Small pools Great staff

Absolutely fabulous

Came to check-in at 2pm and they say room was not available and im ok as i knew the check-in was after 3pm and they told me it will be ready at 3pm and if its ready, there will be a message sent to my mobile. It past 3pm, and i have waited in the lobby till 3.30pm. Approached the desk and asked if the room was ready as no message notification. Then, was told the room was ready and they would bring my luggages up the room soon. Upon reaching the room for 15mins, my bags were not sent to room yet. Called and they say will bring up immediately. Well, this was the first time im staying in JW Marriott South Beach hotel and its not a pleasant day to start with room not available at 3pm and waited for 30mins for room and 15mins for bags to be brought up. Time was wasted unneccessary and my plan was messed up due to delay of check-in.