Resorts World Sentosa - Hotel Michael, Singapore, Singapore

Bed wasn’t that comfortable, room slightly smell. Staffs wasn’t flexible on some of the room arrangement. Overall not really a pleasant stay.

Always satisfied with my stay here. Great rooms!

Amazing

A good stay

Tv not working after 2 hours and aircon not cold in the middle of the night

My brother in law and his family who made the trip to the staycation at your property were so thrilled and enchanted with the stay and have only good words to spread about your property. They said that this was one of the best hotels they have stayed in. Room was large, with good Mediterranean deco and sparkling clean. The lobby was nice and clean. The staff was very friendly and welcoming and genuinely caring. Judy and all staffs definitely went out of their way to make this a pleasant stay for them. The quality of service and the amenities have caused us to recommend Hotel Michael to all in our circle and we are proud to proclaim we have sort of become your ambassadors. They said that the staycation stays a memorable one for them all and all these are because good staffs like Ms Judy Wu who ensured the patrons leave with only good impressions. We all are very pleased with the hospitality and friendliness of everyone at the Hotel Michael. Ms Judy Wu went above and beyond to ensure the staycation stays carved in mind and heart, giving us great rates and accommodations, and assisting us in numerous ways.

The hotel was great and the location was great. The speed for room service and response was below average

It was amazing.. thank you !

air-conditioning (it seems to be old) and the room was noisy due to near Universal Studio. Swimming pool was very small.

We didn't have a great experience checking in. The staff were polite, we were told that they were out of rooms with king beds. I told them that we specifically booked a room with a king bed and after a minute of typing, we were given the last room with a king bed. However, we weren't told when we were checking in, that all the rooms down that floor were being renovated. So we weren't impressed when we had to walk down a noisy and dusty corridor to our room, We decided to stay with the room we were given, as the loud drilling would stop two hours after we checked in. The location of the hotel is amazing, right in the middle of all the entertainment. With restaurants and convenient stores near the hotel, it made it easy to get any refreshments we needed. The room was very comfy, with all the amenities to enjoy after a day out. If only we had a better start to our holiday.