2/10 Poor
18 October 2024
Complaint against the Hotel which collected extra charges of twenty Malaysian ringgit (RM20.00). Such charges should have been collected by Expedia when I booked the hotel room.
Complaint against Expedia which does not follow up my complaint even after I have sent the scan copy of receipt of those extra charges via email.
Of course, the receipt was obtained only after the severe disputes with Hotel.
The Hotel is unreasonable.
Kai Leung
Kai Leung, 2-night trip