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Joy Palace

3-star hotel with restaurant, near The Sarit Centre

  • Free WiFi and free parking

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1 / 25Guest Room
8.4.Very good.
  • Excellent service and stay. Rooms are good and clean. Value for money. Staffs are…

    Feb 12, 2019

  • Very friendly receptionist. Rooms are clean and value for price. Walking distance to…

    Jan 20, 2019

See all 6 reviews
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 17 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • Airport shuttle
  • Terrace

For families

  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Heart of Nairobi
  • The Sarit Centre - 11 min walk
  • City Market - 36 min walk
  • Kenyatta International Convention Centre - 2.4 mi / 3.9 km
  • University of Nairobi - 2.7 mi / 4.3 km
  • Uhuru Park - 2.2 mi / 3.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room, 1 Twin Bed
  • Double or Twin Room
  • Family Room, Non Smoking

Location

  • Heart of Nairobi
  • The Sarit Centre - 11 min walk
  • City Market - 36 min walk

What’s around

Landmarks

  • Heart of Nairobi
  • The Sarit Centre - 11 min walk
  • City Market - 36 min walk
  • Kenyatta International Convention Centre - 2.4 mi / 3.9 km
  • University of Nairobi - 2.7 mi / 4.3 km
  • Uhuru Park - 2.2 mi / 3.6 km
  • Yaya Centre - 3.6 mi / 5.8 km
  • United Nations Office at Nairobi - 6.3 mi / 10.1 km
  • Nairobi National Park - 7.1 mi / 11.5 km
  • Giraffe Centre - 9.2 mi / 14.8 km
  • Karen Blixen Museum - 11.8 mi / 18.9 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 45 min drive
  • Nairobi (WIL-Wilson) - 23 min drive
  • Syokimau SGR Railway Station - 44 min drive
  • Syokimau Station - 47 min drive
  • Nairobi Station - 49 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 17 rooms

Arriving/leaving

  • Check-in time noon-11:30 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Meals are available by reservation only and cannot be requested after check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Terrace

Languages Spoken

  • English

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • Joy Palace Hotel Nairobi
  • Joy Palace Hotel
  • Joy Palace Nairobi
  • Joy Palace Hotel
  • Joy Palace Nairobi
  • Joy Palace Hotel Nairobi

Optional extras

Airport shuttle service is offered for an extra charge

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property only accepts cash for all onsite payments.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Joy Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • Yes, there's free self parking.

  • Yes, pets are welcome.

  • You can check in from noon - 11:30 PM. Check-out time is 10 AM.

  • Yes, there's an onsite restaurant. Nearby restaurants include Capital Club East Africa (5-min walk), Havana (5-min walk), and Naked Pizza (7-min walk).

  • Yes, an airport shuttle is available.

  • Recommended spots to visit include The Sarit Centre (11-min walk) and City Market (1.9 mi), along with Kenyatta International Convention Centre (2.4 mi) and University of Nairobi (2.7 mi).
8.4.Very good.
  • 10.0.Exceptional

    Nice hotel, friendly staff and very good security.

    1 night trip, Sep 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Thanks Marta

    Thanks Marta for the attention

    José Rafael, 1 night business trip, Feb 25, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    J'avais réservé pour mon groupe d'amis et ils m'ont promis un hôtel de la qualité attendue puisque le Joy Palace ne pouvait nous accueillir tous. Nous fumes logés dans un hotel "bas de gamme", des chambres toutes petites et mal équipées (parfois sales), petit déjeuner de qualité médiocre aussi I booked for my group of friends and they promised me a hotel of the expected quality since the Joy Palace could not accommodate us all. We were housed in a "low-end" hotel, very small and poorly equipped rooms (sometimes dirty), poor quality breakfast too. NE FAITES PAS confiance à ces gens. NEVER TRUST this people !

    Laurent, 1 night trip with friends, Nov 1, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lashaunie, 2 night trip, Oct 3, 2018

    Verified Hotels.com guest review

See all 6 reviews