Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 8 min walk - 0.7 km
Puerto Cancun Marina Town Center - 18 min walk - 1.6 km
Plaza Las Americas - 2 min drive - 2.2 km
Plaza 28 - 2 min drive - 2.0 km
Ultramar Ferry Puerto Juárez - 4 min drive - 3.4 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
The Healthy Place - 7 min walk
Taqueria Coapenitos - 3 min walk
Temakita Cancun - 6 min walk
Ty-Coz - 4 min walk
Yamamoto - 2 min walk
About this property
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún puts you just a 5-minute drive from Plaza Las Americas and features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a terrace are other highlights.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
55 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free offsite parking nearby
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
Bar/lounge
Swim-up bar
Free daily reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
What to do
Personal watercraft (motorized)
Beach nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Parasailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Nightclub
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
28-cm TV
Digital TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
La Tasca - Onsite bar. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun
Frequently asked questions
Does Hotel Plaza Kokai Cancún offer free cancellation for a full refund?
Yes, Hotel Plaza Kokai Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Plaza Kokai Cancún?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Plaza Kokai Cancún?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Plaza Kokai Cancún?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Plaza Kokai Cancún?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Plaza Kokai Cancún?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Codere Casino Paseo Cancun (4-min drive) are both nearby.
What is there to do at Hotel Plaza Kokai Cancún and nearby?
Have fun with activities like hiking, parasailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub.
Are there restaurants at or near Hotel Plaza Kokai Cancún?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Hotel Plaza Kokai Cancún like?
Hotel Plaza Kokai Cancún is in Downtown Cancun, a short 18-minute walk from Puerto Cancun Marina Town Center and 5 minutes' walk from Benito Juarez Municipal Building.
Hotel Plaza Kokai Cancún Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
2 November 2024
Jean-Luc
Jean-Luc, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Víctor
Víctor, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
16 September 2024
Limpio barato pero le falta mantenimiento
Es un hotel limpio y barato le falta mucho mantenimiento me quede una noche soy local solo que para pasar el 15 de septiembre y no regresar a mi casa. No me gusto que la secadora estaba muy viejita sucia y llena de moho no la pude usar
Alejandra
Alejandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Great location in central, great valur
Timothy
Timothy, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 August 2024
The location of this hotel is perfect and easy to find. Everything is walking distance and was able to get Uber to pick us up and drop off perfectly fine. Only thing I did not like was that they only gave us 2 towels per day (would have to keep going to the front desk to ask for more). Also the lighting is not the best in the bathroom (girls doing their makeup). And lastly, I loved how they could clean/organize the room daily but it seemed as if they didn’t change the sheets nor clean the beds good, as to all the sand would still be there. Other then that, everything else was good. Would recommend staying here again if cleaning got better.
Ashley
Ashley, 7-night romance trip
Verified Expedia guest review
4/10 Fair
13 August 2024
Manuel Zulueta
Manuel Zulueta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Hira
Hira, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Brenda Y
Brenda Y, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Very Good
Brenda Y
Brenda Y, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Good
Brenda Y
Brenda Y, 3-night trip
Verified Expedia guest review
2/10 Poor
14 July 2024
.
Rafik
Rafik, 2-night trip
Verified Expedia guest review
6/10 Good
7 July 2024
.
Lili
Lili, 2-night trip
Verified Expedia guest review
6/10 Good
7 July 2024
.
Lili
Lili, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Convenient
Brenda Y
Brenda Y, 1-night family trip
Verified Expedia guest review
8/10 Very good
6 July 2024
Maybe pamplets of things to do. Room & hotel seemed super clean but there were no toiletries. They gave you the wifi password right away. They provide remotes for tv & ac so you must return them upon checking out. Pool was too dirty or at least it seemed b.c the water wasn't too cloudy. Girl at the reception was super nice & helpful. If you want ice, you must get it from the restaurant for a charge. There is no fridge & no microwave but overall for the price it was a good deal.
Cynthia
Cynthia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Besher
Besher, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Todo muy bien
ARMANDO
ARMANDO, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 June 2024
Gabriel
Gabriel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Will stay again
Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.
Timothy
Timothy, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 June 2024
Monica
Monica, 8-night trip
Verified Expedia guest review
4/10 Fair
11 June 2024
This property is close to the ADO bus station.
Marisol
Marisol, 1-night family trip
Verified Expedia guest review
4/10 Fair
8 June 2024
Very noise 7 am don’t can sleep because very noisy I am not happy
Rigoberto
Rigoberto, 3-night business trip
Verified Expedia guest review
8/10 Very good
30 May 2024
Not the best staff. It is a place with a good location and nice for a quick visit.